Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Bath store is terrific. The staff have been wonderful. Helpful, friendly and knowledgable, in particular Catherine and Hayley. We called in to get a flavour of their dining tables & chairs. The t... Se mere
Virksomheden har svaret
I attended an abstract landscape painting workshop hosted at Neptune Bath. I thoroughly enjoyed the whole event - Laura Richards the artist was so friendly, she put everyone at ease and was so encoura... Se mere
Virksomheden har svaret
Had a great visit to the Neptune store in Bath today & fabulous service from Catherine, Izzy & Alys. They were super welcoming & knowledgeable, pointing out amazing design features we had missed. Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- også i
- Butik med havemøbler
- Dagligstuemøbelbutik
- Indretningsarkitekt
- Køkkenudstyrsbutik
- Møbeltilbehør
Om Neptune - Bath
Skrevet af virksomheden
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktoplysninger
One Tram Yard, Walcot Street, BA1 5BD, Bath, Somerset, Storbritannien
- 01225 465301
4,9
Fremragende
315 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The delivery team were extremely…
The delivery team were extremely helpful in helping us place our parasol.
Friendly and very professional
27. maj 2023
Besvarelse fra Neptune - Bath
Thank you for your lovely review Simon, hope to see you back in the Bath store soon :)
Kitchen reno — Suffolk
Thank you so much to Claire, Neil and team for our gorgeous new kitchen. The quality of workmanship was very high, and the work has transformed our space. I wouldn’t change a thing!
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Thank you for your wonderful review, we are so happy you are pleased with your new kitchen! Happy Bank Holiday!
Cookery Demonstration I went to Becky Wilkinson’s cookery…
I went to Becky Wilkinson’s cookery demonstration yesterday morning. What a lovely event! Really enjoyed watching the food preparation and also eating the dishes! Already looking forward to the next one!
4. maj 2023
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Thank you so much for the lovely review Diana! We will definitely having Becky back in the future, plus more events so keep an eye out. Thank you again your review is really appreciated :)
Excellent afternoon spent on the…
Excellent afternoon spent on the cooking demonstration. Lovely food, great company and a free gift too! It was such an experience - very recommended.
4. maj 2023
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Thank you so much for your lovely review! We are planning lots more events so please keep an eye on our upcoming events diary on our social media platforms and our website :) We will also pass on your lovely feedback to Becky.
Attended cookery demonstration this…
Attended cookery demonstration this afternoon with becky. This was our second session with becky and it did not disappoint. So professional, knowledgeable and fun. We will be back
4. maj 2023
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Hi Sarah, thank you so much for leaving your wonderful feedback. We will be sure to pass it on to Becky! Keep an eye out as we will be hosting lots more events in the future.
Neptune products are well made and…
Neptune products are well made and worth the cost. Ordering or buying from this company is always a pleasure and the customer service is very good, should there be an enquiry or problem.
14. februar 2023
Besvarelse fra Neptune - Bath
Hi Michelle, thank you for your review and for taking the time to let us know your thoughts, it is really appreciated. We look forward to seeing you again soon! Ellie and the Neptune Bath Team.
An excellent presentation
An excellent presentation. Simple recipes together with interesting chat .inspired to try the dessert at home. Look forward to hopefully a further demonstration later in the year.
2. februar 2023
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Hi Barbara, we are so pleased to read this and glad you had a lovely time with us and Becky. We will definitely be doing another event in the Summer. Best Wishes - Ellie
Lovely floor lamp
Very pleased with my floor lamp. It arrived within the timeframe quoted.
23. januar 2023
Besvarelse fra Neptune - Bath
Hi Theresa, thank you so much for leaving us your thoughts, it is really appreciated. I'm so glad you love the lamp and that it arrived on time. We look forward to see you again soon! Best Wishes - Ellie
Excellent quality
Excellent quality
Kept to exact timelines for manufacture
Excellent delivery
16. januar 2023
Besvarelse fra Neptune - Bath
Hi Jackie, thank you for your review. I'm pleased to hear your thoughts about the quality and lead times. Have a great day, and we look forward to seeing you again soon.
Every time I go into the Bath store it…
Every time I go into the Bath store it feels such a visual treat. Every idea is put together with so much thought, taste and style. 🤩
28. januar 2023
Besvarelse fra Neptune - Bath
Hi Kate, thank you for your review. I'm really pleased you enjoy coming to the store, we look forward to seeing you again soon!
Beautiful bowls
Beautiful bowls, lovely subtle colour.
Perfect for cereal, puddings or even savoury treats.
5. januar 2023
Besvarelse fra Neptune - Bath
Hi Sue, thank you so much for your review. I'm really pleased you love your bowls. We look forward to seeing you again soon. Best Wishes - Ellie.
Besvarelse fra Neptune - Bath
Hi Graham, thank you for your review. I am really pleased the delivery was efficient and flexible. Enjoy your new items! Best Wishes - Ellie.
A Great Evening
Many apologies for the delay in sending you this review of the very lovely evening spent with you at Neptune in Bath listening to the fascinating talk give by Emma and Giles. I have long been an admirer of Emma and have watched her meteoric rise to a highly respected and talented designer.
The food was fabulous too .
Thank you so much for the lovely gifts. I will treasure the book, which is much admired on my coffee table.
I wish you all a very happy and prosperous New Year.
With kind regards.
Jackie FitzGerald
7. december 2022
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Hello Jackie, wow - what a lovely review. Thank you so much for taking your time to write to us and let us know you enjoyed the evening. We had a great time! I hope you had a wonderful Christmas and New Year, and we look forward to seeing you soon. Best Wishes - Ellie.
Besvarelse fra Neptune - Bath
Hi Karen, thank you so much for sharing your experience with us. It's great to hear you love you bed and it arrived swiftly. Have a very Merry Christmas from all of us at Neptune Bath.
Quality of furniture is excellent
Quality of furniture is excellent, staff are great but you do have to wait a long time for curtains / curtain poles.
4. november 2022
Besvarelse fra Neptune - Bath
Hello Mrs Reed, thank you so much for your review and your feedback, I will make sure this is passed on. Best Wishes - Ellie.
Lovely evening last night for Emma…
Lovely evening last night for Emma Sims-hilditch book launch. It was fabulous. A really interesting talk by Emma alongside Giles (from Country Life) and great photos to accompany the talk (although the TV was set a bit low so it difficult for those at the back to see the pictures clearly) The book The evolution of home is beautiful with amazing photos. I can’t wait to find time to sit and go through it. It’s got pride of place on my coffee table.
It was great to chat to Emma and have the opportunity to ask questions too. The staff were all lovely and friendly and the canapés absolutely delicious. We’ll definitely be eating at Neptune next time we’re in Bath.
And to top it all a lovely goodie bag to go home with
Thank you all for organising such a wonderful evening out
7. december 2022
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Hello Julia - wow, what a lovely review. This has really put a smile on my face after what was such a wonderful evening. Thank you for joining us, I appreciate your feedback re the TV and I'm really glad you got to spend some time with Emma. Enjoy the book and the goodies, and we will see you in store soon. Very Best Wishes, Ellie.
Interior Design delivery was superb
Interior Design delivery was superb. Annabel came and dressed my room and the two delivery drivers carefully unpacked the furniture and placed it according to the floor plan that Annabel has designed.
Lovely furniture, excellent build quality and we're delighted with the result. Would definitely use again. We'd already decided which furniture we wanted but used the design service to give us a different, professional viewpoint. The money for that consultation came off the order so it was a free service in essence. And Annabel made some changes to our original thoughts and she was absolutely right. Plus she was gorgeous! Thanks Annabel x
17. november 2022
Besvarelse fra Neptune - Bath
Hello Susanna, wow - what a wonderful review. I am immensely grateful that you took time out of your day to express the way you feel about Annabel and our Home Design service, it really means a lot. We are both so pleased that you love your newly designed space. We can't wait to welcome you again soon. Best Wishes - Ellie.
Absolutely fantastic
I have just finished a 4 week (every weds night) Art course with a very talented, lovely local artist Miranda Carter. Neptune @Bath hosted this course which was a stunning, warm and ideal venue for the class. Neptune were fantastic hosts supplying drinks and snacks and always being friendly and welcoming. I cannot rate this course, venue and teacher highly enough and look forward to participating in anymore they should do!
23. november 2022
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Hi Rebecca, we really appreciate your time taken to write this review. We have enjoyed hosting the classes so much and cannot wait to organise the next ones. We will of course, pass your feedback onto Miranda. We hope to see you again soon. Best Wishes - Ellie.
Art class with Miranda Carter at…
Art class with Miranda Carter at Neptune. Absolutely fantastic, so creative, easy to follow, great results! Really enjoyed the relaxation of creating art in such a lovely setting. Miranda was on hand to help but also allowed us to explore our own ideas. Thankyou!
23. november 2022
Uopfordret anmeldelse
Besvarelse fra Neptune - Bath
Hello Carys, thank you for leaving us this review. We will pass your lovely feedback onto Miranda, and we are so pleased you had a great time with us. Best Wishes - Ellie.
Bar stools 5*, Delivery 3*
The bar stools we bought were expensive but fantastic quality and very comfortable (5*). The length of time from purchase (early June) to delivery (November) was terrible (3*). They originally said September and then delay, delay, delay. The first day they didn’t tell us about until we called up. To take over £2k knowing they wouldn’t deliver isn’t good. Better to take a deposit and rest due on delivery.
8. november 2022
Besvarelse fra Neptune - Bath
Hello Catherine,
Thank you for your review, I have had a look into the order to see what happened and why your items were delayed in reaching you. I can see the order was placed on 8th July, and as the items were tailored took several weeks to make to your exacting specifications. Our tailored items do normally take around 12 weeks to process. We do ask for the full amount at time of purchase on non-standard items as they are tailored specifically for you and cannot then be resold should you no longer want them.
Unfortunately, we did experience some unexpected container delays when China went back into lockdown in September, so I apologise that you have experienced a longer than normal delay. I do hope you are enjoying your new bar stools, and we look forward to seeing you in store again soon.
Very Best Wishes - Ellie.
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