National Tyres and Autocare - Widnes Anmeldelser 92

TrustScore 4 ud af 5

3,8

Moor Lane South, WA8 7AL Widnes, GB


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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Beware fraud!! I was given a sheet after a free brake check with my tyres that stated that my rear brake discs and pads were below the legal limit, that my front discs were close. The quot... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Booked through National’s technical helpline (phone) as online payment couldn’t, for some reason be taken. Arrived at Widnes branch to be told the tyres I’d ordered had not arrived and wouldn’t be de... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Took my car into the Widnes garage today as I'd noticed my engine splash guard had come loose. They took the car no problem and took them around an hour to get it sorted, whilst working around other c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Allways best selection and price offers,that's why I allways get mine and my wife's tyres from here,lads at the widnes branch very helpful.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Dækbutik
  2. Bremseværksted
  3. Synshal
  4. Automekaniker
  5. Privatchauffør
  6. Olieskift

Om National Tyres and Autocare - Widnes

Skrevet af virksomheden

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

92 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Beware fraud!!

Beware fraud!!

I was given a sheet after a free brake check with my tyres that stated that my rear brake discs and pads were below the legal limit, that my front discs were close.
The quote for all the work was £929.36.
I nearly cancelled a holiday I was worried.
However, the car had passed an MOT 3 weeks earlier with an independent garage and there were no advisories on the brakes so I booked in for after my trip and bought the parts myself.
An independent garage took the wheels off and checked, only the front brake pads were changed and they weren't even urgent. The rear brakes pads were certified as perfect, not close to any advisory limit and did not need changing.
Thanks to honest mechanics I have returned the unused parts and only spent £70.

Someone else who is vulnerable or doesn't have reliable sources to check would have paid nearly £1000 for things that didn't need doing.

21. oktober 2024
Uopfordret anmeldelse
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

We’re sorry that we’ve let you down on this occasion, CS. We try to ensure every experience is one to remember for the right reasons and we’re disappointed this was not the case for you.

We’d love the chance to speak with you and find a suitable resolution. Please could you update your review to include an order number/booking reference/case reference so we can get in touch?

Look forward to speaking to you soon. Thanks - Emily

Bedømt til 1 ud af 5 stjerner

Booked my car in for service on my rear…

Booked my car in for service on my rear disc caliper offside. The assessment mechanic stated the car needed a new caliper and brake disk also brake pads, the car had new rear disks fitted 1 month prior at a different garage. I questioned the need for a new brake disk, the technician claimed the disk was blue due to overheating. The quote was over £700 i asked for the hourly rate for labour to which they said we dont work on hourly rates. I had the work done at another reputable garage half the cost £350 i asked about the disk and was told the disk was fine no damage whatsoever.

23. februar 2024
Uopfordret anmeldelse
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Hi Mark,
Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future.
We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.
I have reached out to you to discuss this further, please can you respond with your contact details including your email address so we can investigate further for you.
Thanks - Chantelle ⛺

Bedømt til 4 ud af 5 stjerner

New tyres.

As always having new tyres fitted at national tyres the service is very courteous and professional,I would certainly recommend them.

5. august 2023
Bedømt til 3 ud af 5 stjerner

Slow service time

I liked the option To spread the cost but had a appointment booked in for 4pm and wasn’t seen till 17:30 huge wait time just to have 1 tyre changed and there was only a couple of people waiting at any one time while Iwss there

15. april 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Hi Nathan,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry your service took longer than expected and completely understand how frustrating that is.

We have passed your feedback to the relevant team to pass across to the branch manager to ensure this is looked into.

We thank you again for bringing this to our attention.

Have a great weekend, Ffion

Bedømt til 5 ud af 5 stjerner

Easy to book

Easy to book, time that suits me. I think the system to book reminder for next MOT should be after booking this one, not asking before I have booked.

30. juni 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Dear Customer

Thank you for your 5 star review.

Kind regards

Robert

Bedømt til 5 ud af 5 stjerner

Walk-in Splash Guard Fix

Took my car into the Widnes garage today as I'd noticed my engine splash guard had come loose. They took the car no problem and took them around an hour to get it sorted, whilst working around other customers. They fixed the issue without fuss and for no charge. Great service all round! Thanks lads.

17. juni 2023
Uopfordret anmeldelse
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Dear Customer

Thank you for your 5 star review.

Kind regards

Robert

Bedømt til 1 ud af 5 stjerner

STAY AWAY

I don't give bad reviews, but the staff was not fair
I did not expect !!!
I won't be back !!!

22. maj 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Hi Ciprian,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear you didnt have the experience with our auto centre that you expected.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

Thanks, Ruth

Bedømt til 5 ud af 5 stjerner

Great service

Great service, staff were extremely helpful and friendly,

1. juni 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Bedømt til 5 ud af 5 stjerner

This company have lots of deals to make…

This company have lots of deals to make you feel better. Very friendly staff amazing job done. I recommend to everyone how want quality and respect for you and yours car.

4. maj 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Dear Customer

Thank you for your 5 Star Review.

Kind Regards

Robert

Bedømt til 5 ud af 5 stjerner

Precise

Precise , on time, and polite could not have been any better.

24. april 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

Dear Mr Robin Lytle

Thank you for your 5 star review

Kind Regards

Robert

Bedømt til 5 ud af 5 stjerner

Good range

Good range, good choice and good prices, led by simple to use website and good customer service.

20. april 2023
National Tyres and Autocare - Widnes-logo

Besvarelse fra National Tyres and Autocare - Widnes

DearRichard McGurty

Thank you for your 5 star review.

Kind regards

Robert

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