Cancelled my appointment on the day citing problems with wheel alignment machine that they have had for weeks. Head Office were advised but not customer. Waited until the morning of the appointment da... Se mere
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Se, hvad kunderne siger
I have paid and booked 4 brand new tyres to be changed and the date and time was 20/12/2022 at 09:30. When I went there I got to know that there are only 2 tyres available and after some conversatio... Se mere
Virksomheden har svaret
I HAVE USED NATIONAL TYRES MANY TIMES WITHOUT ANY PROBLEMS WEB SITE IS EASY TO USE TO PURCHASE TYRES AND STAFF AT THE TYRE CENTERS ARE HELPFUL AND POLITE
Virksomheden har svaret
Five star. Easy to book on line. Good price. Two tyres changed in 20 minutes. No fuss. Perfect service.
Virksomheden har svaret
Virksomhedsoplysninger
Om National Tyres and Autocare - Enfield
Skrevet af virksomheden
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Kontaktoplysninger
151 High Street, EN3 4DZ, Enfield, Storbritannien
- 0208 804 3387
4,0
God
57 anmeldelser
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Cancelled my appointment on the day - Enfield Branch
Cancelled my appointment on the day citing problems with wheel alignment machine that they have had for weeks. Head Office were advised but not customer. Waited until the morning of the appointment day to advise customer. Not great customer service.
1. marts 2023
Besvarelse fra National Tyres and Autocare - Enfield
Hi Sati,
Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.
We're so sorry to hear your service was cancelled and you weren't informed until the morning of the appointment, we understand why this would be frustrating for you so we would certainly like to look into this further for you.
We have passed the information you provided to the relevant team to request them to contact you. They will be in touch soon to discuss this further.
Kind regards, Ffion
Good service
2. marts 2023
Besvarelse fra National Tyres and Autocare - Enfield
Dear Khalid Mahmood
Thank you for your review.
Kind Regrads
Robert
Excellent service
20. februar 2023
Besvarelse fra National Tyres and Autocare - Enfield
Dear Mohammed Aziz
Thank you for your review.
Kind regards
Robert
GREAT COMPANY
I HAVE USED NATIONAL TYRES MANY TIMES WITHOUT ANY PROBLEMS WEB SITE IS EASY TO USE TO PURCHASE TYRES AND STAFF AT THE TYRE CENTERS ARE HELPFUL AND POLITE
12. februar 2023
Besvarelse fra National Tyres and Autocare - Enfield
Dear Colin Wearn
Thank you for your review.
Kind regards
Robert
Tyres not there when I arrived
Went there on time at 2pm. I was told the tyres had not arrived and have to go back two days later. It takes me half hour each way to get to and from the depot.
They did phone me 10 minutes prior to my appointment when I was nearly there.
I accept not fitters fault as the can’t fit without tyres.
6. februar 2023
Besvarelse fra National Tyres and Autocare - Enfield
Hi Rajesh,
Thank you for taking the time to leave a review on your experience with the Enfield branch. We appreciate any review that we receive as this helps us improve on the services that we offer.
We are so sorry to hear that your tyres were not available for the time of your appointment. We can completely understand why this would be frustrating for you, as you had already set off for your appointment.
We have passed across your feedback to the relevant team to request them to contact you to discuss this further. They will be in touch soon.
Kind regards, Shannon
Sahil was very efficient and helpful.
27. januar 2023
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Enfield
Dear Luke Pettit
Thank you for your review
Kind regards
Robert
Very disappointed....
Waste of time and money to the end honestly!!!
23. december 2022
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Enfield
Dear Miss Amanda Redman
Thank you for your review.
Kind regards
Robert
Five star
Five star. Easy to book on line. Good price. Two tyres changed in 20 minutes. No fuss. Perfect service.
4. januar 2023
Besvarelse fra National Tyres and Autocare - Enfield
Dear Deano
Thank you for your review.
Kind regards
Robert
Useless company will waste your time and effort
I have paid and booked 4 brand new tyres to be changed and the date and time was 20/12/2022 at 09:30. When I went there I got to know that there are only 2 tyres available and after some conversation they called someone and told me that I will get it the same day at 15:00. I am waiting if it comes on time.
Noone informed me and I took a day off from my work for this and I would like to say the company doesn’t care about their customer service and commitments.
20. december 2022
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Enfield
Dear Ranjit
We apologise that you have had to contact us regarding this matter and for any inconvenience this may have caused.
Dates or times quoted for fitting of the products are estimates and not guaranteed, whilst we use our best efforts to meet appointments at our fitting centres and via our mobile tyre fitting service there may be occasions when we will not be able to fit your products or provide the services in accordance with the appointment booked through our website.
Once again we apologise for any inconvenience this may have caused.
Kind regards
Rhiannon
Very faster and professional
12. december 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Mr Cioica Dragos
Thank you for your review.
Kind Regards
Robert
Besvarelse fra National Tyres and Autocare - Enfield
Dear Customer
Thank you for your review.
Kind Regards
Robert
Local and professional centreRecommendation for choosing tyres was…
Recommendation for choosing tyres was great.
9. december 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Swetan
Thank you for your review
Kind Regards
Robert
Very easy to buy and book online
3. december 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Customer
Thank you for your review
Kind Regards
Robert
Just helpful and friendly service
18. november 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Frank H
Thank you for your review
Kind Regards
Robert
Really easy to order
Really easy to order
I could choose myself the day and time when to go to fit the tyres and the center
5. november 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Daniel Vlasceanu
Thank you for your review
Kind Regards
Robert
Easy to navigate through the Online…
Easy to navigate through the Online process and nd so simple and quicker to do .
31. oktober 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Glenn Couch,
Thank you for your review
Kind Regards
Robert
Easy online experience.
I found ordering online easy and straight forward. I especially liked the alternative options, as the recommended tyres were not the same as the tyres fitted to my vehicle.
29. september 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear James O,Neil
Thank you for your review.
We are pleased you like our on-line services
Kind Regards
Robert
I would have given 5 stars as the job…
I would have given 5 stars as the job of fitting two new tyres was fine with polite staff, but sadly, the garage was late opening today by half hour, so I missed my appointment time of 8:30,
I was not in a rush today, so not a problem for me.
15. september 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear John Swallow
Thank you for your review.
We are sorry the branch open late but hopefully the made up in service.
Kind Regards
Robert
Excellent service.
Excellent service, I had 2 tyres fitted and it didn't take long, the staff were very polite and I will use them again. Many thanks.
3. september 2022
Besvarelse fra National Tyres and Autocare - Enfield
Dear Michael
Thank you for this 5* review.
I'm glad you found our service helpful and efficient.
Kind regards
Rhiannon
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