Don't waste your time or money on these con artists. Took my car for an MOT and had it aborted in the first 5 minutes after claiming my car had a dangerous level of oil in it and that the head gasket... Se mere
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Se, hvad kunderne siger
Went in today, was booked for next day only wanted 2tyres fitted to my focus st they were really busy and under a lot of pressure you could tell however was told give me a hour and we will fit you in!... Se mere
Virksomheden har svaret
Amazing service as always! I visited the Basildon branch of National tyres and Autocare yesterday without an appointment. David was very accommodating even though they were busy. I had a slow punctur... Se mere
Virksomheden har svaret
Service always good, straightforward and time taken to discuss and explain as required. Competent and friendly staff, excellent manager. It’s why I’ve changed from another supplier and I keep coming b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om National Tyres and Autocare - Basildon
Skrevet af virksomheden
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Kontaktoplysninger
Unit 7 Basildon Trading Centre, SS14 3GD, Basildon, Storbritannien
- 01268 287 310
2,8
Middel
109 anmeldelser
Har ikke besvaret negative anmeldelser
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Don't waste your time or money on these…
Don't waste your time or money on these con artists. Took my car for an MOT and had it aborted in the first 5 minutes after claiming my car had a dangerous level of oil in it and that the head gasket was going (I've had the car 2 years and have never touched the oil or had any problems with this before or at previous MOTs) then claimed it would be several hundred pounds to get this fixed. Took it round the corner to AD's autos and they dropped the oil level and did the MOT and low and behold, my head gasket was completely fine and my car passed the MOT
4. december 2025
Uopfordret anmeldelse
Pointless Free Tyre Check
Went to my local National Tyres on Monday to have a free tyre check. Was advised that front offside trye had a bulge in it so would fail MOT - all other tyres fine with treads above minimum. Have been back this morning to have the tyre fitted. The person fitting the tyre told me that BOTH REAR TYRES would fail the MOT. He showed me the problems. The problem with the nearside rear tyre should definitely have been picked up during the initial tyre check on Monday.
22. oktober 2025
Uopfordret anmeldelse
Liars and Fraudsters
Liars and Fraudsters - Avoid like the plague.
Took wife's immaculate car in for MOT, not a single sign of fault or issue, drove car there left keys, went to pick the car up to be told there'd been a problem and the car had just stopped (found car bonnet up on service ramp) and asked to arrange recovery as I was holding up their schedule.
Was left to recover own car with no ownership of fault what so ever.
Raised a complaint only to be fobbed off for six weeks; when Regional Manager David Brown finally made contact, lied about the work that took place. Halfords proceeded to try a complete cover up denying there is any CCTV (there is!) refuse to provide any evidence or explanation of the culpability or failing.
Basically... their position is we don't care, prove it! Absolutely disgusting on every level!
17. april 2025
Uopfordret anmeldelse
Amazing service as always
Amazing service as always! I visited the Basildon branch of National tyres and Autocare yesterday without an appointment. David was very accommodating even though they were busy. I had a slow puncture and was travelling to Norfolk to visit a family member in hospital. David said if I gave them 5 minutes he would look at it as he didn’t want me travelling that distance without checking the tyre. Within half an hour David/Jacob had checked and replaced the tyre as it was found to have a piece of metal in it. The tyre price was very reasonable too.
What great service. We have been using them for years and have never been disappointed with their service. Well done guys!
3. august 2024
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Basildon
Hi Danielle,
Thank you so much for your wonderful feedback! We're thrilled to hear that David and Jacob provided you with amazing service at our Halfords Autocentre Basildon, especially during such a critical time. It's great to know that they were able to quickly check and replace your tyre to ensure your safety on the road. We truly appreciate your loyalty over the years and look forward to continuing to serve you in the future.
Regards,
Anuj M
Honest, reliable and helpful
The manager at Basildon is a really lovely guy. This is my second year trying to sort out repairs to fix my MOT failure and he has gone above and beyond to help me out. Very honest, helpful and friendly. As a bonus, they have a family vibe there that's infectious.
15. april 2024
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Basildon
Hi There,
Thank you so much for sharing your positive experience. We pride ourselves on professionalism. We are always trying our best to make your experience memorable and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal. We are thrilled that we hit the mark for you.
Thank you for choosing Halfords.
Regard's
Nidhi
Good budget tyres
Ordered 4 tyres and qualified for 15%discount.Ordered Sunday PM fitted Monday AM only downside was a £2-50 charge for an 11-30 am slot as this was considered peak time
8. april 2024
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Basildon
Hi Nick,
Thank you for sharing your experience with us! We're glad to hear that you were able to take advantage of the 15% discount on your tyre order and that they were fitted promptly. We apologize for any inconvenience caused by the peak time charge. Your feedback is valuable to us and we will take it into consideration for future improvements. Thank you for choosing our service!
Regard's
Shivam
Fantastic service, very helpful and Kelly is great.
I have used National Tyres for a while now and they have never let me down, always a great service.
This week I have been having problems with payment assist due to issues with my details online, I called National Tyres, Basildon for some help and spoke to Kelly, she really went out of her way to help me, she spent time with me on the phone going through everything, and she even took my number to call her regional manager and come back to me. Luckily I managed to resolve the issue with Payment Assist so I called Kelly back to let her know, and she was pleased, and confirmed by booking.
The service from Kelly doesn't happen everyday, quite often people don't take the time to really help someone, but she was amazing, and deserves recommendation for her service levels. Highly recommend National Tyres Basildon.
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra National Tyres and Autocare - Basildon
Hey Jason! Thank you so much for taking the time to leave us this amazing review. We're so happy to read that you loved our service.
Thank you for choosing Halfords. ☺️
Regards- Ritik
Besvarelse fra National Tyres and Autocare - Basildon
Hi!
Thank you for sharing your positive experience. We're glad to have been of assistance and we can’t wait to serve you again soon. Thank you for choosing Halfords
Warm Regards,
Garima☺️
Easy to use
Easy to use and find the correct tyre for my car. Easy to compare different tyres.
26. juli 2023
Easy to use site
2. juli 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Lack of customers service
Total lack of customer service from staff. Unfriendly attitudes. Over bookings.
1. juli 2023
Besvarelse fra National Tyres and Autocare - Basildon
Hi Friday,
Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.
We're so sorry to hear the service you received from us was not what you expected, and we are sorry we let you down.
We will be sure to pass on this feedback to the branch manager to ensure this is looked into.
Have a lovely day, Ffion
Easy to book on line
26. juni 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Great friendly people . Thanks
Very easy to book , extremely friendly and helpful . Thanks
30. maj 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Above and beyond
Team very helpful in making sure I had the best service and price for my order. Workman even fitted all four tyres outside. Timescale was lengthy but it was plan to see they were in-undated with a full time schedule and extra work.
22. maj 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 Star review.
Kind Regards
Robert
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 Star review.
Kind Regards
Robert
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
great people there and are very helpful…
great people there and are very helpful in all maters
which helps.
would only take my car there.
6. maj 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 Star Review.
Kind Regards
Robert
I always use this particular garage as…
I always use this particular garage as always so helpful
4. maj 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 Star Review.
Kind Regards
Robert
Very clear ordering process.
2. maj 2023
Besvarelse fra National Tyres and Autocare - Basildon
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
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