As they say the proof is in the pudding. Sign up was simple, I would like to give a review after the first week. I would also like to know how to cancel, that information makes this a much more trus... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Venia buscando esto desde hace tanto tiempo y por fin doy con algo que incluso supera mis expectativas
Virksomheden har svaret
Es una estafa, la aplicacion se cuelga, he tenido que volver a descargarla mas de una vez en un mes, no funciona correctamente, no se puede sincronizar con la app de ejercicio. Encima lo contratas por... Se mere
This is a scam operation. Within minutes of opening the so called menu plan, I noticed the recipes were not well written. Many of them are made with prepackaged items, which is not the philosophy of t... Se mere
Virksomheden har svaret
3,4
Middel
47 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam
March 2024 I purchased what I was led to believe, a one time fee of £19.60 for the ‘meal plan’ (really just a list of recipes)
I find out 7 months later I am still being charged every month! Total scam
Company of which I am taking further
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Samantha,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the automatic renewal of your subscription. We strive to provide clear information about our subscription terms and the renewal process.
We would like to mention that we do indicate the subscription nature of our meal plans on the final page of the creation process, just before you select the payment method. Additionally, this information is highlighted in our Terms & Conditions, which we ensure that all our customers agree to prior to finalizing the purchase.
Please reach out to us directly at support@mymediterranean.diet if there is anything more we can do to assist you or if you have any further questions.
Best Regards,
My Mediterranean Team
This place is basically a scam
This place is basically a scam. Very subpar product with missing info, broken English and unprofessional instructions. The app offers no more than an over priced cookbook that sometimes doesn’t even give all the instructions to make the meal. Most importantly, they bill you monthly and make it incredibly difficult to cancel. There is no way to do so on the app or website. You have to contact their customer support through their help page and create a ticket. Then wait for them to email you back. They still won’t cancel it right away, they basically send an email telling you why you should stay. You have to reply to that email saying you still want to cancel. Then they send yet another email with a link to finally set up cancellation through a third party. Please don’t waste your money and time with this service or app!
5. maj 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Stephanie,
Thank you for your review! We're sorry to hear our meal plans do not meet your expectations! Your feedback is important to us and we would like to improve based upon it.
If you have experienced any issues with the meal plan could you please provide our colleagues from the support department with examples. You can reach out to them at support@mymediterranean.diet.
You can cancel your subscription at any time you'd like either through the website or the app. If you reach out to the support department the cancellation procedure consists of confirmation and then cancellation instructions.
We hope our reply was helpful and hope to hear more from you.
Best Regards,
My Mediterranean Team
Besvarelse fra mymediterranean.diet
Hello Jessika,
Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying the meal plan.
If there’s anything we can assist you with, don’t hesitate to reach out to us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Get on with the meal plan ,that's all…
Get on with the meal plan ,that's all I'm worried about.
19. oktober 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Morris,
Thank you for sharing your feedback! We're glad you're eager to dive into the meal plan. If you need any help or have questions as you go along, please do not hesitate to reach out to us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Venia buscando esto desde hace tanto…
Venia buscando esto desde hace tanto tiempo y por fin doy con algo que incluso supera mis expectativas
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Agustin,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our meal plan has exceeded your expectations. It's always our goal to provide a service that truly supports and delights our customers, and we’re so happy we could deliver that for you.
If you ever need assistance or have any questions as you continue your journey, don’t hesitate to reach out to us at support@mymediterranean.diet.
Best Regards,
My Mediterranean Team
I’m new on this site
I’m new on this site, but I like the app but I dint not think a needed to pay.
What I paid is just for the receipt, I have books I hope your ore easier
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Dear Client,
Thank you for your feedback! We're glad to hear you’re enjoying the app so far. To clarify, the payment you made is for access to your personalized meal plan, which includes tailored recipes designed to support your goals.
We’re confident you’ll find our recipes easy to follow, but if you ever need help or have any questions, feel free to reach out to us at support@mymediterranean.diet.
Best Regards,
My Mediterranean Team
This looks very interesting
This looks very interesting. Can’t wait to know more!
2. oktober 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Melissa,
Thank you for your positive feedback! We’re delighted that you find everything interesting so far. There’s plenty more to discover, and we’re sure you’ll enjoy exploring all the benefits our meal plans have to offer.
If you ever need any assistance or have any questions, don’t hesitate to reach out to us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Estoy empezando espero buenos…
Estoy empezando espero buenos resultados !
30. september 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Aparecida,
Thank you for your feedback! We're thrilled that you've just started and we’re confident you’ll see great results with your meal plan.
If you ever have any questions or need support along the way, feel free to reach out to us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
So far sign up has been easy
So far sign up has been easy. I haven’t seen any meal plans yet
29. september 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Helen,
Thank you for your feedback! We’re glad to hear that the sign-up process was easy for you.
If you run into any issues or need assistance accessing your meal plan, do not hesitate to reach out to us at support@mymediterranean.diet.
Best Regards,
My Mediterranean Team
O sistema é ótimo
28. september 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Leila,
Thank you for your feedback! We’re so glad to hear that you find our system great. Your satisfaction is our top priority!
If you ever need any help or have questions, feel free to reach out to us at support@mymediterranean.diet.
Best Regards,
My Mediterranean Team
Eu não posso avaliar proque não tive…
Eu não posso avaliar proque não tive experiência nenhuma pois nâo consegui instalar My Mediderranean Diet ainda no meu pc.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Jacira,
Thank you for your feedback!
We're sorry to hear that you’ve had trouble getting started with My Mediterranean Diet.
If you find yourself in need of further support, do not hesitate to get in touch with us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Besvarelse fra mymediterranean.diet
Hello Mary,
Thank you for your feedback!
We’re thrilled to hear that you’re just starting and finding the online information helpful. We’re here to support you on this journey, so if you ever have any questions or need assistance, feel free to reach out to us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Customer support not responding …
I recently purchased this subscription and can not get any information regarding cancellation. I sent numerous emails to their support and have not received any responses. Very disappointed and would not recommend them. All I want know is how to officially cancel.
10. september 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Paula,
Thank you for the feedback!
We are sorry for your negative experience. We will be glad to look further into your case.
Please, reach out to our support team at support@mymediterranean.diet, so we can check and assist further.
Best regards,
My Mediterranean Team
Espero que sirvs
5. september 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Jose,
Thank you for your feedback!
We’re here to help and are committed to supporting you throughout your journey. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Besvarelse fra mymediterranean.diet
Hello Marcos,
Thank you for your feedback!
We’re excited that you’re ready to give the program a try! It’s great to hear that it’s important to you, and we’re here to support you every step of the way.
If you have any questions or need assistance as you start, feel free to reach out to us at support@mymediterranean.diet. We’re always happy to help!
Best regards,
My Mediterranean Team
i am very happy with the Mealplan!
26. august 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Allison,
Thank you for sharing your feedback!
We’re delighted to hear that you’re very happy with the meal plan! Your satisfaction is our top priority, and it’s wonderful to know that our service is meeting your needs.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@mymediterranean.diet. We’re always here to help!
Best Regards,
My Mediterranean Team
It was easy to put together now let’s…
It was easy to put together now let’s see if I can follow it.
24. august 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Ralphie,
Thank you for your feedback!
We're glad to hear that you found the meal plan easy to put together. We’re confident that with the right support, you’ll be able to follow it successfully. Remember, we're here to assist you every step of the way.
If you need any tips, have questions, or require assistance, please don't hesitate to reach out to us at support@mymediterranean.diet. We're here to help you achieve your goals!
Best Regards,
My Mediterranean Team
This is a scam operation
This is a scam operation. Within minutes of opening the so called menu plan, I noticed the recipes were not well written. Many of them are made with prepackaged items, which is not the philosophy of the Mediterranean diet. For example, freshly made hummus should be used, not garbage from the grocery store. The support team is useless. You cannot get a refund, and after much back and forth with support, I have had to file a dispute with my bank. Read the reviews first and don’t purchase anything online until you do that. Don’t make my mistake.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra mymediterranean.diet
Hello Karen,
Thank you for your feedback! We are truly sorry to hear that you are dissatisfied with our meal plans.
Please, note, that our cancellation/refund policies are outlined in our Terms and Conditions in the section covering the accounts and products and we ensure that all our customers agree to them prior to finalizing the purchase.
If there’s anything else we can do for you or if you have any more questions, please don’t hesitate to reach out to us directly at support@mymediterranean.diet.
Best Regards,
My Mediterranean Team
Besvarelse fra mymediterranean.diet
Hello Karin,
Thank you for your wonderful feedback!
We’re thrilled to hear that you’re enjoying the meal plan and finding the menus delicious. Your satisfaction is our top priority, and it’s great to know that we’re meeting your expectations.
If you have any questions or need assistance, please feel free to reach out to us at support@mymediterranean.diet. We're always here to help!
Best Regards,
My Mediterranean Team
Besvarelse fra mymediterranean.diet
Hello Nancy,
We greatly appreciate your positive feedback!
If you have any questions or require assistance, please reach out to our Support Team at support@mymediterranean.diet.
Best regards,
My Mediterranean Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.