myhosting.com Anmeldelser 

AVOID! At all costs. Email outages galore and no one cares, Customer Service is non existent and unfit for purpose.

I have used Myhosting part of Softcom for my company web & email hosting for over 15 years and the support has deteriorated to the most frustrating & time consuming costly service. My Website was hacked whilst under their hosting, still not resolved, migration service from one of their service's to another of their services took 2 weeks, double billing still not resolved. No facility to cancel subscription on their control panel despite their online support advising to amend subscription online!! I am spending so much time trying to resolve and monitor it is the most frustrating situation. I am posting this as no other recourse to do so.

Myhosting are fine when they want to sell you something and when things are running on their own.
Things go badly wrong when you need some support. Its support staff are clueless. Everything has to be escalated with the scripted response of 24 to 48 hours. Reality is it takes much longer.
Quick to take your money, extremely slow to support you. Worst hosting company in existence.

Very poor when things go wrong.

They don't back-up your data, so when you get hacked your business is terminated. not recommended. poor customer support, poor company all around. not recommended what-so-ever

Worst customer support. Late replies, unnecessary delays for simple task as forwarding a domain. We've been running after them for the past 1 month to get a simple domain forwarded to another domain. Shame on them!

Horrible and unethical!
Charged for hosting 3 expired domain names for 4 years. Scripted responses, unhelpful, and refused refund for charging me for services (hosting) not provided (expired). When contacted, they blamed me (the customer) for not cancelling the hosting after the domain names expired! Owes hundreds of dollars, that I don't ever expect to receive. Very unethical, and they feel perfectly justified in charging for work they don't do!

Worst hosting company of all time am leaving this review to help someone, the support is the worst customer services experiences i have ever experienced. agent read off scripts, and don't listen. If you like Robot customer services and prefer cheap services and poor customers give it a try 100% sure you will regret it i have 4 website offline on 2 different services. Last wee i spoke with 2 manager, 3 supervisors and 8 agent, long with 2-3 hours record conversation on my phone.

My advise to you is that yes, it temping to go of cost affecting hosting, but not with this company if something goes wrong you whole business is down the drain you have been warned.

STAY AWAY FROM THIS HOST PROVIDER?

Pricing: standard
Uptime: Down for less than 8 hours over 3 years until I ran into a problem I couldn't fix on my own.

Customer Support: Atrocious. Upon encountering an error that would take fixing on their side it took 6+ days to resolve with multiple reassurances that I'd be updated 'soon' or 'in the next few hours' throughout. The only people you can contact can't do anything and can't seem to contact the people that can do anything beyond submitting a ticket for you. Even the people that can do something only seem to be able to restore backups, they don't actually know about a damn thing that they're doing either.

The reason this seems to be the case is that MyHosting Customer Support doesn't seem to actually want to help their customers. They want to give the pretense of helping their customers while they try to get you off the line as fast as possible. Their concern is call time.

I've been with myhosting for 3 years now and this support is terrible enough for me to move my websites elsewhere.

Avoid this hosting at all cost. I had an annual web hosting and when it renewed the price doubled without telling me beforehand. Now they dont even want to resolve the issue. Hey Turker are the values "Fairness, Honest and Integrity" just words to people u write or do you actually practice what u preach because you're screwing your customers here. AVOID THIS COMPANY

On a positive note this company over communicates. Every day I get another notification of how they are concerned about my business. The problem with this company is it feels more like a customer answering service then a technology company. Whether you call them or chat with them via text or email them all they do is repeat every word you say back to you and tell you that they will escalate or send it to another department. Problem is that the other department cannot resolve issues either in any type of a timely fashion. We have 4 VPS servers on 2 accounts. Except for the price I have never been more disappointed with a hosting service. They could not configure any of the servers correctly on set up. They took 2 weeks to upgrade RAM. They had the server go down due to some type of migration maintenance that was never announced and they said they only monitor the servers if you ask them to but they brought the server down and no one was paying attention. They consistently do not deliver, their servers are slow and their billing department is impossible to reach. In fact except for a human who answers a phone very politely they appear to have 1 person that actually does all the technical work and no one can talk to that person. It is frustrating beyond belief. As soon as I can find another hosting company, I am out of this hosting environment.

I have problem with my VPS for more than 2 weeks and NOBODY of them resolve the issues, they only restart and that's it and continues with the same problem over and over again. They treat me like crazy, I'm very disappointed. I will for sure move my websites to another company.

Their VPS performs worse than shared hosting, and they deny a problem even after several months of emails and calls.

This company is vile, dishonest and lies to its' customers. They stole money from my credit card and lied to me about a refund to correct a huge mistake they made. I would avoid them at all costs. I would rate them zero if possible.

I have the full history of the abuse by MyHosting.

Horrible Support, they will charge you like anything in name of the so called "Professional Support" which take around a week time to resolve an issue and that too not properly.

All they are good in is just sending email replies, and asking for money for "Professional Services"

I've rented a VPS during 2 years at MyHosting. Correct price, very good bandwith, I never had to cintact support. perfect for usage in US & Canada, latency a bit high from France and Belgium.