This is about hardcoresupplements.ie !
This is about hardcoresupplements.ie !!
I received an L-Carnitine product with visible crystallization and contacted the company about the issue.
I followed their advice and gently warmed the product, but the crystals did not dissolve. They then asked me to return the product for inspection, which I agreed to.
Since 23 July, I have repeatedly asked for the return instructions and a prepaid return label. I followed up again on 31 July and 10 August, but as of 20 August I still have not received a response or any way to return the product.
I was perfectly willing to return the item and resolve the issue directly, but unfortunately the customer service has simply stopped responding.
Very disappointing experience.








