ORDERED PRODUCTS NEVER TURNED,THEY ARE UNCONTACTABLE ,WERE IS THE CUSTOMER CARE NUMBER? I WANT MY MONEY BACK. IF I COULD GIVE A LOWER NUMBER I WOULD. NEVER DEAL WITH THIS MOB.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Se mere
Virksomheden har svaret
Ordered a replacement alternator, which was correct and fit as expected. Drove locally with no issues, then the alternator failed when my wife was 90 minutes away. The pulley wheel shaft seems to have... Se mere
Virksomheden har svaret
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Kontaktoplysninger
Brisbane, Australien
- info@myautoparts.com.au
- www.myautoparts.com.au
3,8
God
983 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
easy and quick service
the transaction was easy and was plenty of correspondence and was delivered quickly and on time
19. januar 2024
Besvarelse fra My Auto Parts
Thank you so much for the awesome 5- star feedback Andrew! We truly appreciate it! Cheers!
The part that was ordered was what was…
The part that was ordered was what was received
19. januar 2024
Besvarelse fra My Auto Parts
Thank you for the amazing feedback, Mark! Cheers!
Exceptional service & sypply
Fantastic service with delivery & conformation details order shipped promptly and would certainly use this business again no hesitation.
19. januar 2024
Besvarelse fra My Auto Parts
Thank you so much for the 5 - star review Lewis! We appreciate your kind words! Enjoy your new car part! Cheers!
Tail light replacement
First package was damaged in transit
The customer service was really great we received the replacement quicker than the first.
18. januar 2024
Besvarelse fra My Auto Parts
Thank you, Paul for the review! Cheers!
Cheapest price I could find.
The part was very reasonably priced and arrived packaged well. Would use this company again.
18. januar 2024
Besvarelse fra My Auto Parts
Thank you so much for the 5-star review! We appreciate you taking the time to give excellent feedback! Cheers!
Great quality rear gaurd flare
Great quality rear gaurd flare, and delivered in 3 business days.
18. januar 2024
Besvarelse fra My Auto Parts
Thank you for giving us a 5-star review! We're glad that you have enjoyed our services! Cheers and enjoy your new car part!
Alternator died within 5 hours of replacement
Ordered a replacement alternator, which was correct and fit as expected. Drove locally with no issues, then the alternator failed when my wife was 90 minutes away. The pulley wheel shaft seems to have sheared apart, as there was metal shavings all over the now floppy and loose pulley wheel. Being so far from home, we had to tow it to a mechanic close to the break down and have him replace the alternator. Quite an unexpected cost! We did receive a refund, but have learned an expensive lesson that it is best not to trust these cheaper parts. Won't buy these cheap parts anymore... :(
30. januar 2024
Uopfordret anmeldelse
Besvarelse fra My Auto Parts
Hi Kevin, we’re very sorry you had a negative experience. We take reviews like this very seriously. Our parts have an extremely low failure rate, and we are checking to see if there’s abnormalities from manufacturing. If you still have the box, can you please send a picture of the information on white stickers to info@myautoparts.com.au
where’s my part dude
you ask for a review but have not even sent the part to me yet a bit rude
20. december 2023
Besvarelse fra My Auto Parts
We apologize for the delay of the delivery of your car part, as of this moment majority of our team are catching up with the holiday orders as we had a Christmas closure and just resumed operations this week. Rest assured that we are working hard to process all of the enquiries that went in during the holidays. Cheers!
quick arrival of the part
20. december 2023
Besvarelse fra My Auto Parts
Thank you so much Adam for this awesome review! Cheers!
Besvarelse fra My Auto Parts
Thank you so much for the 5- star review! We hope you'll enjoy your new car part. Cheers!
Besvarelse fra My Auto Parts
Thank you so much for these kind words, Troy! We are glad that you have enjoyed our services! Cheers!
No product and not contactable.
It's been 15 days and I still have not heard anything from them. No response to 2 emails. So this is '3rd times the charm'.
20. december 2023
Besvarelse fra My Auto Parts
Hi Amanda, sorry for the delay, as of this moment majority of our guys are still on vacation. Rest assured that we are working hard to process all of the enquiries that went in during the holidays.
No fuss delivery..postage was just as…
No fuss delivery..postage was just as much as the item
20. december 2023
Besvarelse fra My Auto Parts
Thank you for leaving an awesome review! Happy New Year!
Besvarelse fra My Auto Parts
Thank you, Mayis for this 5-star review! We are glad that you have enjoyed our services! Cheers!
Thank you!!!!
This company has done above and beyond my expectations everything about them is good there service the staff and quality of the stuff they have. Not only is this business just a great the staff is good too and in specifically Lee wilson he helped me out and really did care about customers i am really lucky he helped and anyone else should be lucky for him too.
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra My Auto Parts
Thank you so much for taking the time to give us your 5- star review! We truly appreciate it! Cheers!
No Updates on delivery
I ordered my car parts on the 19th of December. I have not received any updates on my delivery. I have emailed them multiple times and called multiple times with no answer. I need my order asap. Lack of communication 👎🏻👎🏻👎🏻👎🏻
19. december 2023
Besvarelse fra My Auto Parts
Hi Siddhartha, apologies for the delay, as of this moment majority of our guys are still on vacation. Rest assured that we are working hard to process all of the enquiries that went in during the holidays. Thank you!
The parts were exactly as advertised
The parts were exactly as advertised. They are genuine Hyundai parts. And arrived on time
18. december 2023
Besvarelse fra My Auto Parts
Thank you so much for your 5-star rating! We are so glad to hear that you love our product! We truly appreciate your review! Cheers!
I bought a light and the wiring is…
I bought a light and the wiring is wrong even if it says it suits my model car.
19. november 2023
Besvarelse fra My Auto Parts
Hi Marta, apologies for the delay, as of this moment majority of our guys are still on vacation. Rest assured that we are working hard to process all of the enquiries that went in during the holidays. Thank you!
Robert has gone over the top to help me…
Robert has gone over the top to help me resolve an issue. He has tried different options. While the issue has not been resolved, he has been very patient, and hopefully will get resolved; as I would like to use your company again, and refer it to other potential customers.t
20. december 2023
Uopfordret anmeldelse
Besvarelse fra My Auto Parts
Thank you so much for this awesome 5-star review! Our goal here at Auto Parts Group is for our customers to be taken cared of throughout the whole process! Cheers!
Easy to order & arrived quickly
19. november 2023
Besvarelse fra My Auto Parts
Thank you so much for your 5 ⭐ review! We are very much delighted to hear that you have enjoyed our services! One of our top priorities here at Auto Parts Group is to give you seamless customer service experience! We hope you enjoy your new car parts! Cheers!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.