Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
I have purchased a few bikes from MTB Monster this year and I can't say enough how great they have been. Communication is superb, I was kept informed of bikes on order and any promise to reply on a... Se mere
Virksomheden har svaret
Ordered an Orbea from MTB Monster. Fast, clear communication and really good support throughout. Delivered on time, well packed, and my local mechanic was impressed with the quality of the build. Very... Se mere
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Excellent team! I had my Orbea in the basket for a while whilst shopping around. I believe it was Hannah who actually rang me and mentioned they had the best price match! Awesome customer service and... Se mere
Virksomheden har svaret
Mountain Bike & E-MTB Specialist Dealer of the worlds best bikes: Santa Cruz, Yeti, Orbea, Trek, Whyte, Nukeproof, Cube, Transition, Evil, Mondraker & Marin.
Unit 4a-5 Fairfield Business Park, Longsight Rd, BB2 7JA, Blackburn, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent price and pretty quick delivery. Good communication at all stages of the purchase.
Build quality not the best, gears are not perfectly aligned and invisiframe is not very well done (not lined up with holes, air bubbles etc.) bit frustrating considering the cost. Could also argue the power more cable supplied is too short.
The all experience of buying a buy from here was first class. They were very helpful when ordering and when I picked up my bike going through everything.

Besvarelse fra MTB Monster (Mountain Bike Shop)
MTB Monster provided an excellent service and quick delivery; however, I was disappointed that the bike arrived without pedals.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Have ordered my last couple of bikes from a big named online retailer warranty issues have been a nightmare decided to go with somewhere within an hour of where I live this time should the worst happen. I’ve a few to choose from but Mtb monster had the best deal on what I was after ordering was easy and communication was top notch throughout. Picked up from store staff were friendly and helpful and setup looked great would recommend 100%

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Excellent experience and custumer service! highly reccomended!! i couldnt be happier with my Amflow pl carbon. the team looked after my bike from start to end and also gave me some neewbie tips!

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What a great experience from start to finish. Loads of really helpful information prior to getting the bike, including some reallybhelpful set up stuff. Bike arrived swiftly, exceptionally well packaged and was simple enough to pop on the front wheel, pedals and handlebars thanks to the info supplied. Was out on the trails in no time.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Writing this review as I felt I needed to convey the positive experience of my purchase from MTB Monster.
This was my first electric bike (after being impressed having a go on my mates 3 year old Bosch cube stereo). I asked him where it was purchased and he said MTB Monster, so I then started the process of looking around for a good finance deal online and to be totally honest, no one came close to them. The process from ordering to collection (bike was in stock and ready as stated within 48hours) was faultless. All the staff involved were great, communicative and helpful from the application process to asking for my weight setting up sag on the suspension.
The lad whom I collected the bike from (apologies I can’t remember your name, was top notch) and happy to go through the Bosch setup with me too. It’s that level of detail that’s taken care off, and if not, just ask, they are that good.
My new bike is brilliant and I’m very happy. The e-bike itch needed to be scratched 😆
I’ve bought a fair few bikes over the years online and without doubt this has been the best purchasing experience I’ve ever used. I have no doubts MTB Monster will be my choice when I’m ready again.
Thank you kindly to everyone there who delivered this for me 👌🏻👍🏻

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The whole staff where very helpful from start to finish. I would recommend anyone to give them a try

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Quick, easy and charming on the phone. Personal which in this day and age is nice!

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From first ordering the bike through to collection, the service given was amazing. Any questions were answered straight away and the service when collecting was second to none. They went through everything about the bike. Can’t fault them at all. Steve🤙🤙🤙

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Helpful staff and good communications despite some messages going to spam on my virgin email account.
Staff sorted out problems and then delivery on time

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Bought 2 electric bikes. Fantastic price and service. Hannah even recommended a free upgraded model and added a few free extras. Couldn’t be happier

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The company got in touch to make sure everything was going smoothly, proactively getting details so they could set up the bike's suspension for me. The ordering and payment system was fine, no issues there. The only concern, not really enough to drop it a star, is that there seemed to be no option to create an account on order completion, so I would recommend creating one first before you order.

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Very good experience & would certainly go back for my next purchase.

Besvarelse fra MTB Monster (Mountain Bike Shop)
I can’t remember the last time I found a company of any kind that were so helpful and pleasant to deal with. The communication from MonsterMTB was great and I’m really happy with my bike. I’d definitely recommend them.
Excellent service received when buying a bike online. Delivery made very quickly by an exceptionally helpful courier company. I would recommend dealing with Monster MTB to anyone looking for a no fuss purchase.

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Excellent service and fast delivery.

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Fantastic service amazing variety of bikes and accessories all topped off with great sale prices

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Very knowledgeable people. ( I would have picked the wrong bike if I hadn't been gone there!) Excellent service & fast delivery. Packaged exceptionally well. Would definitely use MTB Monster again.
Chuffed to bits with my bike 😊

Besvarelse fra MTB Monster (Mountain Bike Shop)
Excellent service from start to finish. Great communication and the bike was packaged perfectly. I’ll definitely be buying my next bike from MTB Monster!

Besvarelse fra MTB Monster (Mountain Bike Shop)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.