Understanding all of the ends and out of your software is above my grade, however, whenever I need assistance, your staff has always been more than willing with a great attitude to help me through som... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As I was attempting to sign in to MRI, a popup appeared to change my password. After several attempts with codes being sent from my cellphone to emails, I still could not change the password and gain... Se mere
Well I actually had written a review, but they helped us with a few things, so I am not sure what I am reviewing now! They are always helpful and keep us updated as they investigate our issues.
Overall, the experience has been extremely positive, apart from billing. We have not had correct billing for over a year and since we took on an extra, bundled service package. I have detailed the d... Se mere
Virksomhedsoplysninger
Om MRI Software
Skrevet af virksomheden
Become a Real Estate Visionary
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
Request Further Information
Kontaktoplysninger
28925 Fountain Parkway, 44139, Solon, USA
- 1-800-321-8770
- sales@mrisoftware.com
- www.mrisoftware.com
4,7
Fremragende
3 t anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Attempts to contact MRI concerning…
Attempts to contact MRI concerning contract issues or any other issue other than technical is not possible. I would never ever allow this company to have access to your bank account as they are unreachable, unresponsive, making customer service non-existent. I consider them to be unethical. This is based on genuine experience.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra MRI Software
Thank you for your review, we value your feedback and are both surprised and sorry to hear of this experience. We take your comments seriously and have escalated them internally. Your Account Manager will be reaching out to you directly to discuss your concerns in more detail and work toward a resolution.
Ease of using MRI
MRI is a very good to use for keeping track of your information posted
28. januar 2026
Customer service is ALWAYS responsive
29. januar 2026
Extremely Helpful
I was amazed at the quick response to get my account reactivated and running again, Thank you so much!
28. januar 2026
So helpful and friendly
9. februar 2026
Always great working with the MRI Team
Always great working with the MRI Team! Matt was able to assist me, and able to get my issue resovled promptly.
28. januar 2026
As I try to sign in with my…
As I try to sign in with my password,angus tells me I do not have access to the application.
9. februar 2026
Besvarelse fra MRI Software
Thank you for your review Paul - I understand that you have been in contact with our support team and that this issue has been rectified. Please do reach out to the team again should you require any further assistance.
Support is very responsive
9. februar 2026
Fast response time!
26. januar 2026
Knowledgeable and friendly staff…
Knowledgeable and friendly staff resolved my issue quickly
27. januar 2026
Changed password
The young lady that helped me change my password was very kind and understanding, she stayed with me even when I was trying to figure out a new password.
5. februar 2026
It takes too long to get answers…
It takes too long to get answers needed. I have dead lines to meet and I cannot wait days to get things done. I made journal entries to fix the issue, but the prior year journal doesn't work as expected. the entries made were to correct the closing but the closing entries happen in the january ledger. the journal entries I made had to be reversed and made in January. the closing entries should be made in December GL. I really hope this can be fixed as it is not working well at all. I would also like to have a direct number to support as this work around with the number I was given is not good. it takes too much time to explain the problems twice.
3. februar 2026
Besvarelse fra MRI Software
Thank you for your review Deb. We value your feedback and appreciate the opportunity to address your concerns. Your comments have been escalated and one of our Financials experts will be reaching out to you today to better understand the issues and work with you on a path toward resolution.
Its so nice to call customer service…
Its so nice to call customer service and a kind individual helps you fast.
4. februar 2026
Extremely long hold times w/ No resolution
Extremely long hold times, and when our office gets someone, our issue is rarely resolved. We are beyond frustrated.
3. februar 2026
Besvarelse fra MRI Software
Thank you for sharing your feedback Micalena. We appreciate you bringing this to our attention and are sorry to hear that your experience has not met the high standards we aim to deliver to our clients. A senior support manager will be reaching out to you today to better understand the issue and work towards a resolution.
HAB staff are great to work with
HAB staff are great to work with. When an issue needs to be address, they are on it and assist with getting the matter resolved.
31. januar 2026
I appreciate notifications of things…
I appreciate notifications of things that need to be signed so things don't fall through the cracks. Lots of moving parts in real estate sales & "another pair of eyes" is much appreciated!
18. januar 2026
Nothing went wrong
Nothing went wrong. The phone was answered in a reasonable amount of time. The lady was professional and very helpful.
28. januar 2026
Excellent Support.
29. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.