Mr Bee Removals Anmeldelser 

506
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Although they moved the arrival time twice they kept me informed of the delay. Apart from that they managed everything well and added a stop along the way. This is my family's second time using them a... Se mere

Bedømt til 5 ud af 5 stjerner

The guys were fantastic, I had a few very strange requests I needed and they were more than happy to help with everything! They were even kind enough to let me make the payments slightly delayed.... Se mere

Bedømt til 1 ud af 5 stjerner

I strongly recommend avoiding this company. They arrived 1.5 hours late, took 8 hours to move a the contents of a small apartment, damaged multiple items. Their customer service is appalling.

Bedømt til 5 ud af 5 stjerner

I recently used Mr Bee Removals for my house move, and I was extremely impressed with their service from start to finish. The team was punctual, professional, friendly, and handled all my belongin... Se mere


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

506 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 13 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(506)

74 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

All went smoothly

I found them very easy and reliable to deal with. My move was a small one, I rang for a quote and got one quickly and a short notice time arranged. The guys showed up on time, moved my furniture carefully packing and unpacking. They were both friendly. I paid the agreed amount at the end, and they reminded me I had already paid a deposit which I'd forgotten. I did read some adverse reviews after I'd booked them but this wasn't my experience. It was easy, stress free and efficient from start to end.

28. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Don’t use, they’re not accountably for things when things go wrong

Don’t use their packing service and removal. We went for Mr Bee removal again after a positive experience in 2023 when they helped us move. That time the movers were really careful with all our things and therefore when we thought about moving this time we didn’t hesitate. But we were wrong, things did not go well this time. We chose to pack and move. Items were damaged, missing and that would have been ok if they had taken some accountability. We even gave the guys a big tip which we repent doing now! They were nice on the day and took our water bottles without permission, to be fair we said nothing cause it was a long day and we probably would have offered but it was a bit cheeky. After the move they didn’t finish assembling things and left things in the bubble wrap. We had to do everything ourselves and then discovered the missing items, and damaged items. I instantly wrote to see what the process was, sent a number of email following up till a month after our move. Some office people were surprised but all I got was a call to clarify one thing but no responsibility was taken: we now have to go out of pocket to get new items and parts. I was very disappointed as it seems it the draw of who you get on the day and all I can say is there was a massive difference in care in 2023. I know accidents happens but what makes me the most accept is the lack of accountability. We will never use again.

18. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This was the best moving experience…

This was the best moving experience I've had. Communication prior to our move was seamless, with appropriate follow-up and confirmation the day before our removal. Our movers, Matt and Ley were on time, efficient, courteous, careful, and very pleasant as well! The original estimate was for 6 hours. They completed the job in 4 and we were only charged accordingly. I'd use them every time, no question.

30. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

10/10

Mr Bees Removals were absolutely amazing. The two men who moved our belongings were so gentle with the items. Having never gotten movers before, I wasn’t sure what to expect but the service is incredible.

5. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professional, efficient and polite

My experience with Mr Bees Removals was very positive. The team arrived on time and efficiently dismantled our beds and wardrobe before loading everything into the van, completing this stage in two and a half hours.

We faced a three hour delay due to not receiving our keys on time, but the team were accommodating. They waited nearby at a café and reassured me to call as soon as the keys were ready.

Once I finally had the keys, they returned promptly, unloaded the van, and reassembled all the furniture within another two and a half hours.

Throughout the process, they were polite, friendly, and professional. I would highly recommend Mr Bees Removals and would not hesitate to use their services again in the future.

3. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

used this service just yesterday and i…

used this service just yesterday and i still live with the trauma that they caused me. We agreed on a price, Mr Bob said there was an error in my order as i said it was 2nd floor and not 3rd floor, for that, i will add £10 for every hour, i pleaded for £5 per hour, he asked the boys to take my load back to their office if i am not paying £10. He then insisted that i must pay for the service before they take my things upstairs as against what was in the agreement. It took my nursing wife to plead with him, he then lied we used 5hours meanwhile, his boys pretended he lost the van keys after packing my things into the van and we spent over 1 hour looking for it, behold the Mr Bob charged me for the time his boys used in searching for the key. They also damaged so many of my properties. Broke my mirror, broke my shoe rack, broke my television stand. Above all, the guys refused to reassemble my 2 beds as the dismantled it in the former place. I regret ever using Mr Bee and i will advise no one use his services as he sounded very mean and rude to me on the phone ordering his boys to take my load to the office if i do not pay before the service ends. I will sue him for damage because that incident has left me traumatised that i couldn't go to work neither have i had any food nor drink from yesterday's awful event. I have both picture and video evidences of the damaged caused by his boys and how they left my new house in a big mess. Anyone who use the service of Mr Bee does that at his or her own risk.

25. november 2025
Uopfordret anmeldelse
Mr Bee Removals-logo

Besvarelse fra Mr Bee Removals

1. From the information from Bob and the work men, No damage was done to any of your item, except the one you caused to your bed when you used our tool by yourself to undo your bed in trying to save cost. AND YOU DAMAGED OUR TOOL.

(1B) you gave a false information of a second floor when it was a third floor without a lift. That was why you were charged that amount of extra £10 per hour because it was a back breaking job.(THIS IS ALL IN BLOCK AND WHITE)

(2)The management instructed that your things be taken to our storage until you paid because you refused to pay, you didn’t have the money.

(3) Your wife had to get money from her sister and paid in 3 bids( this also is on record)

(4) it’s on record that instead of £85 per hour, your wife pleaded to pay £75 per hour for 5 hours instead of 7 hours. And she was ask to pay because of how she spoke, pleaded.
So a job of £85x7=£595, Your wife pleaded and was allowed to pay £75x5=£375( £220 discount).

(5) even though you feel aggrieved and you are out with lies to damage the service that 4.2/5 appreciates, we have no grudges against you. We are very satisfied with the way the men did your move.

(6) Please feel free to take the legal actions, we have every evidence of our interactions, conversations and legal documentation.

Bedømt til 1 ud af 5 stjerner

Terrible company

Do not under any circumstances use this awful company...
Absolutely terrible experience.
Moved from house into storage,
And when I came to open storage unit everything fell out and smashed, they damaged my new TV, broke mirrors and what i can only say as threw things into the storage unit.

When i messaged owner to tell him what happened, he told me I smashed my own stuff and broke tv, and called me a liar... then told me to take him to court/ police.

Very shameful customer service.
And wouldn't want anyone to have the same experience.

Please stay away !!

25. oktober 2025
Uopfordret anmeldelse
Mr Bee Removals-logo

Besvarelse fra Mr Bee Removals

Sorry, what you said here is absolutely not correct.

WITH DUE RESPECT, OUR INSURANCE IS FOR GENUINE CLAIMS, ACCIDENTS CAUSED BY OUR MEN.

1. You texted to say you picked up your tv, got home and realised our men broke it, and you send us a picture of the tv on the carpet in your house. In our text, you said you loaded it by yourself into your car. WE SAID TO YOU THAT THE DAMAGE (electrical) WOULD HAVE BEEN DUE TO YOU A SINGLE PERSON CARRYING A LARGE TV ON YOUR OWN.

2. THIS WAS YOUR TEXT: “Good afternoon
I have just collected tv from storage which was wrapped by the gentleman and removed from wall and screen is smashed.”

3. Unfortunately, you have now changed your story, to say we unloaded wrongly and when you opened the unit everything fell off including the TV.

4. Your stories never appeared true, this is fraudulent and insurance doesn’t cover damages not caused by us.

Bedømt til 5 ud af 5 stjerner

Great service - Perfect for a stress free move!

Great service. Kain and Renzo made the whole move feel so easy. They were quick, worked really well together & despite my new property being on a busy road they managed to get the job done with ease!

They put in a ton of effort and handled everything carefully. I’d definitely recommend them if you want a stress-free move! Thank you again!

17. november 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good service

Very fast and the 2 men who loaded up very careful with my stuff only problem I had that the job turned out to be £35 pound more than what I was quoted by the man I spoke to when I booked it.

25. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My experience with Mr Bee removals has…

My experience with Mr Bee removals has been very good from the beginning. I started by talking to John about helping emptying a container with was coming from abroad and transporting the personal belongings to a flat which was on 3rd floor of apartment without stairs.The container arrived unexpectedly earlier then planned and I called John and he arranged two men with a van to help me out last minute. One of the men came on their day off to help! They were very good and did an excellent job. I would high recommend Mr Bee removals .

14. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My move went very smoothly

My move went very smoothly. The men kept in touch with me throughout the morning so that I knew what time they were coming, the whole move was done very efficiently and they were very helpful and friendly. Thank you for a great service.

10. september 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Service became much worse

I used this company two years ago and had an excellent experience, but this time the quality was much lower.

The movers didn't seem well-prepared. The person dismantling the bed was not careful - parts dropped as he unscrewed them, and a large piece of wood fell. Fortunately, the damage was internal and didn't affect the bed's functionality. However, they lost three screws and had no replacements, so I am now missing them. Additionally, they temporarily lost a sofa leg, which was only found after they had already left.

I also paid for an extra hour because it took them 30 minutes to assemble the bed. When I asked them to assemble the sofa, they rushed, saying the next client was waiting. I had already paid for that hour, so this was confusing and frustrating. I called the manager, who was very helpful, and the movers returned, but they were unhappy and assembled the sofa hastily, leaving me to fix some parts afterward.

Lastly, I gave them my electric screwdriver because they didn't have one, and I now cannot find it. While it's not a huge loss, it adds to my disappointment with this service.

I truly valued the service I received two years ago, so it's unfortunate to see such a decline in quality.

2. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have used Mr Bee Removals 2 years in…

I have used Mr Bee Removals 2 years in a row. Both experiences have been very pleasant. Communication in letting us know whether they’d be late was appreciated as it gave us time to plan around it. Both teams (different each time) were very kind and professional (Shoutout to Hamza for his kindness!).

First time using Mr Bee Removals, movers asked for a stairs fee as I lived on the second floor of flats (We thought it was included in the price - my mum then gave them cash in hand). Afterwards when emailing about it, the total price does indeed include any additional costs for stairs. Please be mindful. Otherwise good experience all in all :)

12. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Careful and prompt

Mr Bee Removals helped me move house in September. They were prompt on time and although they left one item behind they remembered everything else and did not seriously damage anything.

1. september 2025
Uopfordret anmeldelse

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