Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... Se mere
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... Se mere
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Kontaktoplysninger
Warrington, Storbritannien
- www.motox1-atv.co.uk
4,1
God
174 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and delivery of 2 x TORQI…
Great service and delivery of 2 x TORQI 250w mini bikes for my twin sons. They both love them 😊
19. juni 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your feedback it’s greatly appreciated, any issues just let me know and I’ll be happy to help :)
Adam
MotoX1
Superb response to any concerns
Superb response to any concerns, lots of trust required on up front payments and was.soon re assured. Bike delivered and after sales follow up good so far. Thank you.
19. juni 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your feedback Iain, it’s greatly appreciated, Any issues let me know and I’ll be happy to help!
Kindest regards
Adam
MotoX1
Great service bike arrived no problem…
Great service bike arrived no problem to Northern Ireland within 6 days of ordering
16. juni 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated!
Excellent customer service
Adam has been really helpful, his customer service has been great and has made me feel totally confident ordering through them.
15. juni 2021
Besvarelse fra MotoX1 Motocross ATV
Thanks a lot for your feedback it’s greatly appreciated!
Amazing
Amazing. Bought the monkey bike for my girl for Christmas (purchased in November). Unfortunately the seat broke in May and I was unable to find the receipt however they found proof of purchase and sent a replacement seat immediately. Amazing service. Bonus that my girl loves the bike. Only issue is that I will have to get her a bigger one next.
12. juni 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated! :)
Great service and very fast response…
Great service and very fast response time I cant thank Adam enough
11. juni 2021
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated! :)
Great customer service
Great communication and quick to respond. Very friendly and was happy to help with my enquires. Would recommend highly.
15. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated! :)
Couldn’t be more happier with my bike…
Couldn’t be more happier with my new bike! Such an easy process from start to finish and that means a lot to me as I’ve encountered some proper cowboys in my time. Good quality as well. Highly recommended!
14. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated! :)
I ordered the revii for Christmas for…
I ordered the revii for Christmas for my 3 year old son. it came on time and was easy to put together only the handle bars to attach. my son was a little nervous at first but we easily attached stablisers from his pedal bike for extra support now he doesn't have them and enjoys riding. thankyou
14. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated! :)
Besvarelse fra MotoX1 Motocross ATV
Thanks for the feedback it’s greatly appreciated! :)
Bought a new bike and it arrived a day…
Bought a new bike and it arrived a day before expected so was pleasantly surprised. Did have a little bit of an issue with the bike however the response and resolution was quick and very helpful. Will definitely purchase from this company again.
13. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for the review Daniel its greatly Appreciated
5 star review for the customer service…
5 star review for the customer service and product recieved from MotoX1. We ordered the TORQI 250w mini bike for our 6 year old girl. We took delivery of the parcel on the expected delivery date. The bike has two speed setting ideal for the first few times my daughter went on the bike she had it on the slow setting and had the stabilisers on. She soon got the hang of it and now has it on the faster speed setting with no stabilisers. The product is great, and will deffinatley purchase from this company againg when she grows out of the mini bike.
13. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review! its greatly Appreciated!
Adam
MotoX1
I emailed motoX1 because I was stuck on…
I emailed motoX1 because I was stuck on 2 different motorbikes for my 4 year old and she explained and helped me choose the right one suitable for him. I ordered and received in just a few days. I and my son are over the moon with it, it’s a really good quality motorbike literally couldn’t of chose a better one. Was also reasonable price so very happy! ordering him a qaud to for his birthday from here. Thankyou will highly recommend! x
13. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review! its greatly Appreciated!
Adam
MotoX1
TORQI 250w mini bike
Outstanding company and outstanding product my son loves the bike
OUTSTANDING!!!
13. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review! its greatly Appreciated!
Adam
MotoX1
Fantastic customer service
Fantastic customer service. I was let down at the last minute to buy this bike and came across this seller. The emails kept me up to date at all times and the bike arrived promptly as they promised. My nephew has had hours of fun on this bike he is 5 years old, one happy little boy, thank you so much. I would definitely recommend this seller!
13. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review! its greatly Appreciated!
Adam
MotoX1
Had nothing but trouble with the item…
Had nothing but trouble with the item since we got it and haven't been able to return it either due to all the issues
And still have an item that doesn't work!
13. maj 2021
Besvarelse fra MotoX1 Motocross ATV
Hi there, Im really sorry to hear about this, If you would like to send an email to motocross1-atv@hotmail.co.uk and I would be grateful if you could leave your order number so that I can follow up with you regarding this issue and ensure it is rectified for you as a matter of urgency.
Kind Regards
Adam
MotoX1
Fantastic quality
13. maj 2021
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review! its greatly Appreciated!
Adam
MotoX1
I bought a bike via their ebay shop
I bought a bike via their ebay shop, easy transaction, paid with paypal. Bike arrived a couple of weeks later and in time for xmas.
As an experienced motorcycle mechanic I have to say i was cautious about buying a so called “pitbike” but i have to say I cannot fault it at all. Great little bike for a child without having to spend a fortune and my daughter is absolutely delighted with it
13. maj 2021
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review! its greatly Appreciated!
Adam
MotoX1
Good service
12. maj 2021
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review
My son bought a bike on the 29th march…
My son bought a bike on the 29th march was out on it once it cut out have been trying to contact the company and emailing back and forward been told twice would send the parts out now on the 12th may still no parts and £850 down off my sons own birthday money. Asked for a contact number numerous times to call not had one
12. maj 2021
Besvarelse fra MotoX1 Motocross ATV
Hi Brian im sorry to hear about your experience here. I have had a look into this for you and can see that the parts were dispatched under the manufactures parts warranty, Tracking has confirmed that the good have now arrived with you if you could please confirm?
Im Really sorry about the inconvenience caused due to delays with our correspondence, We are currently dealing with a high increase in sales and emails in addition to having limited staff during these Unprecedented times. I trust that the parts have now rectified your issue? If so we would appreciate it if you would consider reviewing your feedback.
If you are still experiencing any issues please don't hesitate to get in contact and i will see that your issue is dealt with as a matter of urgency.
Kindest Regards
MotoX1
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