Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,4
2 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from Callum and the team Had been quoted an astronomical price from a main dealer for a couple of repairs (£177 per hour for labour alone ) on an estimated 3 hour fix Cal n co sorted for less than £200! and even said the oil leak the other dealer found did not need attention 10/10
First experience with them. Overall, I just didn't receive great customer service.
Left my car with them in the morning, no call from them all day and went back 30 minutes before they closed- car hadn't even been looked at. They were too busy to look at it. They said the next availability for rescheduling would be 2 weeks later and that they were happy to return the part they bought for the job.
Didn't help that the person on reception was a bit patronizing with me when I left my car in the morning. It's understandable that, in this instance, they had a backlog of cars before mine could be seen to, but a pre warning in the morning that this could be the case would have done wonders.
When I picked it up, they said they were still working on cars from the previous day and are understaffed leading them to call in mechanics to do overtime the following day to catch up. So the person I spoke to was obviously under a lot of stress to get extra people in ASAP and just didn't seem to care, they basically seemed a bit over it which isn't fair on them.
But, if I had known about the backlog or chance it wasn't going to get done on that day then I could have booked elsewhere or prepared better in the morning. I wonder at what point they were going to let me know that my car wasn't actually going to be fixed on the date I booked in. They said in the morning that they would call me when it's done. I hadn't heard from them all day, and went back half an hour before they closed, so at what point would they have realized that my car wasn't going to get looked at.
I just think once they realized that my car wasn't going to get fixed, then I could have started to prepare other options instead of waiting all day without a car. I just would have appreciated some communication rather than being left in the dark especially since I'd have to wait 2 weeks until the next availability.
Gonna do the job myself, definitely not going to book in with them again for anything in the future.
Overall, I just didn't receive great customer service.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
