I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Se mere
Virksomheden har svaret
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Se mere
Virksomheden har svaret
This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Kontaktoplysninger
21 Chiltern Street, W1U 7PH, London, Storbritannien
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Fremragende
401 anmeldelser
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Not only are these great sunglasses…
Not only are these great sunglasses very trendy but they are also made from recycled materials.
24. maj 2024
My purchasing experience was great.. but not satisfied with the glasses
Aquí tienes una versión mejorada de tu review en inglés:
"My purchasing experience was great. The staff at the store were friendly, kind, and helpful. The brand is really cool, and the designs are awesome.
However, I am not satisfied with my glasses. Within just 4 days, the arms of the glasses became very loose and now they constantly slide down my nose. I'm not sure if they can be fixed."
14. juni 2024
Besvarelse fra MONC
Hi Marisol,
Thank you for taking the time to leave us a review, we really do appreciate.
It's great to hear you enjoyed your experience in store.
Apologies with regards to the frame slipping down, this isn't something we would exspect to happen within a week of wearing.
However this can be adjusted and fitted to your face at anytime by visting us in store.
We look forward to seeing you.
All the best,
The MONC Team
Hugely patient staff
Hugely patient staff as I struggled to remember which frames my wife wanted. Even went to the trouble of making a pair of glasses up for me while I waited.
6. juni 2024
Besvarelse fra MONC
Hi William,
Honestly, we appreciate you taking the time to leave us such lovely feedback and it was our pleasure to make up the right pair of sunglasses for your wife!
Remember we are always here to help with fitting and adjustments if you need it.
I look forward to seeing you again sometime in the future.
Kind regards
The MONC Team
Besvarelse fra MONC
Hello Rudi,
Thank you so much for the lovely feedback, we really do appreciate it here at MONC.
Hope fully we will see you again at some point in store.
All the best,
The MONC Team.
Extraordinary service and attentiveness!
1. juni 2024
Besvarelse fra MONC
Dear Carlos,
It makes me so very happy to read such kind words with regards to my team, i really do appreciate you taking the time to leave us a review and i hope we will see you again soon in store.
All the best,
The MONC Team.
Found Monc at the Chelsea Flower Show
We found monc at the Chelsea Flower show and we were drawn to the designs. The staff there were super helpful and engaging and I had my vision prescription in my pack so we picked out a pair to be shipped to me. They mentioned the store in London and we were staying a mile away, so several days later, I walked to their shop and purchased a prescription pair of sunglasses in a different style. They’re the best glasses I’ve ever had. Love them!!
25. maj 2024
Besvarelse fra MONC
Hello Verne,
Honestly it was a pleasure meeting you both at the flower show this year, what a fun week that was for everyone.
Thank you for taking the time to leave us such a lovely and kind review, i know the entire team at MONC appreciate it and we hope to see you gain next year!
All the best,
The MONC Team.
The glasses are beautiful
The glasses are beautiful, unique, and well made. Chris was very helpful, and the oder arrived promptly in the States.
23. maj 2024
Besvarelse fra MONC
Good Day Melissa,
It was a pleasure meeting you and it's great to hear that the order arrived so quickly.
If there's anything i can help with in the future, please do just pop me a message at my info@monclondon.com address.
All the best,
The MONC Team.
Honest friendly and expert service
Honest friendly and expert service. Excellent people. Excellent product.
20. maj 2024
Amazing quality & service
So many cute frame choices. I’ve bought many pairs of designer sunglasses in the past and my Monc purchases are way better quality & nicer. Also great service & experience!
5. maj 2024
Personable and friendly help
Personable and friendly help. Really enjoyed meeting everyone there.
20. april 2024
Fantastic product with top customer…
Fantastic product with top customer service. Best glasses in London.
17. april 2024
style meets sustainability
Style and great advice/guidance combined with sustainable materials, unique designs, creativity, value and a responsible business model. What more could you want?
11. april 2024
Great design, amazing quality!
Loved the design and quality of the sunglasses. The attention we were given was superb too. I cannot wait to buy another pair soon.
24. februar 2024
Besvarelse fra MONC
Dear Juan,
It was a pleasure meeting you both and we look forward to welcoming you back into store anytime.
Thank you for taking the time to leave us such a lovely review, we really do appreciate your feedback.
Until nest time.
All the best,
The MONC Team
Great company to support!
Customer service is very responsive and the quality is worth the cost!
13. februar 2024
Besvarelse fra MONC
Hello Samantha,
I just wanted to reach out and thank you for taking the time to leave us a such a positive review.
As a small independent business, we really do appreciate hearing our customer feedback and we strive to make everyones experience one to remember.
If there is anything we can help with in the future, please do let us know.
Kind regards,
The MONC Team
Our sales person was so lovely…
Our sales person was so lovely explaining the brand to us and their misson to reduce waste and promote upcycling. The overall design and quality is beautiful and I love that they only make small batches. Will certainly return to this brand in the future
14. december 2023
Besvarelse fra MONC
Dear Chris,
I wanted to thank you for taking the time to not only leave us a review, but for the detail also.
Here at MONC we really are trying to change the way we think about optics and it gives us such pleasure to hear when our customers appreciate what we are trying to do differently.
We are here if you need help with anything in the future.
All the best,
The MONC tEAM
Outstanding service
Outstanding service! Knowledgeable and friendly. I had not planned to buy sunglasses, but I was very impressed with the product and service. I love my new Monc sunglasses!
3. februar 2024
Besvarelse fra MONC
Hello Rosanne,
Firstly, it was a pleasure meeting you both, it really was a fun experience helping you choose such a beautiful pair of sunglasses!
I'm so happy to hear you loved your MONC experience and we hope to welcome you back into store at some point in the future.
All the best,
The MONC Team
Dette er Trustpilot
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