From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Se mere
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Se mere
Virksomheden har svaret
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Kontaktoplysninger
21 Chiltern Street, W1U 7PH, London, Storbritannien
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Fremragende
401 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product is always interesting and…
The product is always interesting and made to a high standard. This is supported by a knowledgeable and friendly team
3. november 2023
Besvarelse fra MONC
Dear Mr Lewis,
Thank you for taking the time to leave us a such a positive review and for your continued support.
As always, we are here for anything you might need help with.
All the best,
The MONC Team.
Monc’s eyewear is one of a kind
Monc’s eyewear is one of a kind! So are their staff. I was visiting London and Chris made sure I had everything I needed before I headed back to the states. Unfortunately, I broke one pair and I emailed Chris and he got the same glasses out to me(adjusted perfectly to my face) in less than a week. 10/10 for quality of glasses and customer service!
19. oktober 2023
Besvarelse fra MONC
Hello Ashleigh,
I just wanted to thank you personally for taking the time to write such a positive and in depth review.
It really does mean so much to us as a company to know that we are doing things right and that our customers are happy with how we do things.
It goes without saying, but if there is anything we can help with in the future, please don't hesitate in getting in touch.
All the best,
The MONC Team.
Faultless customer service.
1. november 2023
Besvarelse fra MONC
Dear Elizabeth,
Thank you for your recent purchase and more importantly for taking the time to leave us such a positive review.
Hopefully we will see you in store at some point.
kind regards
The MONC Team
Very helpful staff
Very helpful staff. They fitted my sunglasses properly. I am very happy with the product
30. oktober 2023
Besvarelse fra MONC
Dear Vanessa,
Thank you so much for your review. i know the team at MONC really do appreciate reading that we are doing things right.
We hope to see you again sometime in store.
Kind regards
The MONC Team.
Chris was amazing
Chris was amazing, really helpful through the whole process of choosing a frame to the fitting.
Great service
28. oktober 2023
Besvarelse fra MONC
Hi Karen,
I can only say it was an absolute pleasure meeting you both and thank you both for your support.
As a small independent business, we really do appreciate it and we hope to see you both in store again in the future.
All the best,
The MONC Team.
Excellent service
21. oktober 2023
Besvarelse fra MONC
Hello David,
Thank you for leaving us a review and we hope to be able to help you in the future.
Kind Regards
The MONC Team
Excellent service and honest…
Excellent service and honest communication at all times. Lovely products too. Thank you. I wish your business every success
10. oktober 2023
Besvarelse fra MONC
Hello Penelope,
Thank you so much for taking the time to leave us such a positive review, please know we really do appreciate it and we hope to welcome you back to store sometime soon.
All the best,
The MONC Team
Great shop assistant!
8. oktober 2023
Besvarelse fra MONC
Hello Tomas,
Thank you for your kind words, i know it means alot to the entire team to know we are getting things right.
We hope to see you in store again sometime soon.
Kind regards
The MONC Team
Expert knowledge of store manager/owner.
7. oktober 2023
Besvarelse fra MONC
Dear Jon,
Thank you for taking the time to leave us such a lovely review. It really was a pleasure meeting you both and know we are here if theres anything we can help with in the future.
All the best,
The MONC Team
Besvarelse fra MONC
Hello Brian,
Thank you for taking the time to leave us a review, as a small independent business, we really do appreciate it.
All the best,
The MONC Team
Great service and product
23. september 2023
Besvarelse fra MONC
Hello Emmanouil,
It was a pleasure meeting you both and being able to help you find the perfect pair of MONC sunglasses.
Hopefully we will see you next time you're in London.
Kind regards,
The MONC Team
Simply The Best
Monc is simply the best. The sunglasses and frames are immaculate - they look, fit, and wear beautifully. The shop is beautiful and easy to shop. And the service is exemplary. Freddie and his team truly care about their product and the impact that they are making with sustainability and producing fewer, better pieces. 10/10 would recommend.
14. september 2023
Besvarelse fra MONC
Hello Hanna,
Thank you for taking the time to leave us such a positive and in-depth review, it really does mean a-lot to the team to know we are doing things right.
If there is anything we can help with in the future, please do let us know as we are here to help.
All the bes,
The MONC Team
Great service
The team at Monc is fantastic! Freddie and Chris, the shop manager, were super friendly and helpful; and I couldn’t be happier with my new frames - they are lightweight, super comfortable, made out of sustainable materials and in an unusual colour - what else could one ask for? Chris was super attentive and helpful when I’ve asked him for advice, taking into account the undertone of my skin colour and face shape. Also the service was very quick- my frames were ready to collect in 24 hours. All in all, I couldn’t be happier!
3. juli 2023
Uopfordret anmeldelse
Besvarelse fra MONC
Dear Catarina,
Thank you so much for taking the time to leave such a positive and in depth review of MONC. We really do appreciate all your kind words and am grateful for the positive feedback.
We are always here to welcome you back into store for frame adjustments at any point you may need us.
We look forward to seeing you soon.
Kind regards
The MONC Team
Eye glass repair
Amazing service excellent outcome
Made me feel welcome and kept me informed throughout the process and the outcome looks fantastic. I would highly recommend MONC
5. september 2023
Besvarelse fra MONC
Dear Elena,
Thank you for taking the time to leave us a review, we really do appreciate it and as i said, we are here to help with any other repairs on sunglasses you may have in the future.
All the best,
The MONC Team
Besvarelse fra MONC
Hello Gowthan,
Thank you for taking the time to leave us a review.
As always, we are here if you need your sunglasses repaired at anytime.
All the best,
The MONC Team
Amazing quality, superb service
My glasses just feel of super high quality in my hands, even compared to other premium brands. There is also more depth to the pattern in the frame, so that the light filters though beautifully.
And I haven’t even mentioned the service. Freddie and the team are great, not only in terms of their knowledge and expertise - you’ll probably stay in the store longer than you expect because you’re having a wonderful chat.
If you have any issues with your glasses after buying them, it will be fixed in a second if you pop into the store.
26. august 2023
Besvarelse fra MONC
Hello Elena,
Thank you so much for your kind review, it was a pleasure meeting you both and helping you choose the perfect pair of sunglasses.
As you said, we are always here if you need any fine adjustments or repairs doing on your sunglasses.
We look forward to welcoming you back into store again sometime soon.
All the best,
The MONC Team
Great advice and help with choices
15. august 2023
Besvarelse fra MONC
Dear Mr Bird,
Thank you so much for taking the time to leave us a review.
We really do appreciate it and we look forward to seeing you back in in store on your return from your travels.
All the best,
The MONC Team
Fantastic product and lovely people!
15. august 2023
Besvarelse fra MONC
Hi Jamie,
Thank you for your kind feedback, we really do appreciate you taking the time to leave us a review.
We are here to welcome you back into store anytime.
Kind regards,
The MONC Team
Excellent service.
Freddie was excellent and gave very good advice. The product is of excellent quality.
10. august 2023
Besvarelse fra MONC
Hello Toby,
Thank you for taking the time to leave us such a lovely review, we really do appreciate it.
We look forward to seeing you again when you're next in London.
All the best,
The MONC Team
Great service
Great service
Great product
Cry quick turnaround from order to finished article
13. august 2023
Besvarelse fra MONC
Mr Lea,
It was a pleasure meeting you and feel free to pop in anytime if you need any kind of frame adjustment etc.
All the best,
The MONC Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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