Great customer service and great company. Karla J. coordinated my exchange in a professional and expedient manner. She went above and beyond to make sure my new selection was communicated to Modani st... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Run away from this store in Fort Lauderdale. Poor quality but their customer service and sales are so bad. Once they get your money forget it. The sales man told me to go F—- off. Go across the... Se mere
Very good customer service , even with the problem I had and my furniture came in one corner broken. I was not worried at all because. The sales rep of Customer service Karla B was amazing. Kept on c... Se mere
The customer service representative, Karla B, was great! We really appreciated that she promptly addressed our concerns. Unfortunately the couch that we ordered arrived in boxes that were musty/moldy... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted. With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor. We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country. It's all about #howYouModani; we merely handle the rest.
Kontaktoplysninger
2800 Biscayne Blvd, 33131, Miami, USA
- 1.800.606.7319
- marketing@modani.com
- www.modani.com
3,6
Middel
392 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
I had a wonderful experience with Ms Barbara in the customer service department. I was extremely satisfied with her service. She arranged for a replacement dresser and expedited shipping. It is evident that this company is committed to its reputation. I would highly recommend Modani .
9. maj 2023
Uopfordret anmeldelse
Chris B
Chris B. provided outstanding customer service! Very efficient and professional !
12. maj 2023
Uopfordret anmeldelse
I had received the table with a defect…
I had received the table with a defect and they immediately rectified the issue very pleased with their customer service
12. maj 2023
Uopfordret anmeldelse
Quick response
Impressed with the quick response and the professional and sincere manner in which our concern was handled by Gary.
9. maj 2023
Uopfordret anmeldelse
I love my Modani furniture
I love my Modani furniture! My last order had a couple of missing pieces but I was was put in contract with Gary at customer service. Gary was attentive to my issues. He asked specific questions, kept me apprised of what he was doing and found a resolution. My missing pieces are on their way. Thank you!
4. maj 2023
Uopfordret anmeldelse
Chris B does the job!
Chris B. was polite and efficient and solved our problem. Hope the chair pickup is as good. Thank you.
7. maj 2023
Uopfordret anmeldelse
Barbara was very helpful and has taken…
Barbara was very helpful and has taken care of my issues very fast.
8. maj 2023
Uopfordret anmeldelse
Jenece gave us an absolute amazing customer service
buying furniture is usually a painstaking process but Jenece at modani furniture made it a smooth and easy process. She offered quick and fast responses to all my questions and concerns and I am beyond content with my purchases.
5. maj 2023
Uopfordret anmeldelse
Chris B
Chris B. was fantastic in supporting me with a replacement of a defective item I received today. Chris gave me different options and worked with me to resolve my issue in a fast and effective manner. Thank you Chris!
3. maj 2023
Uopfordret anmeldelse
Jenece was very prompt and helpful in…
Jenece was very prompt and helpful in answering our questions and getting our order resolved!
2. maj 2023
Uopfordret anmeldelse
Thanks Gary!
2. maj 2023
Uopfordret anmeldelse
Gary provided detailed information
1. maj 2023
Uopfordret anmeldelse
Gary is the GOAT
Gary made that surprisingly easy. I went into the phone call dreading a bad customer service experience, but am now considering myself a loyal Modani customer. Thank you
28. april 2023
Uopfordret anmeldelse
The claim process was very easy with…
The claim process was very easy with Jenica. The replacement came in 3 days
25. april 2023
Uopfordret anmeldelse
First I spoke with Gary who listened…
First I spoke with Gary who listened carefully and referred me right over to Barbara in customer service. I had a very frustrating experience prior with the store I was dealing with. She listened carefully and rectified the problem with a text back in 5 minutes. Ver y professional and diligent 5 stars
27. april 2023
Uopfordret anmeldelse
Jenece did a great job
Jenece did a great job, and helped me order the correct ottoman!
27. april 2023
Uopfordret anmeldelse
I am very disappointed with the way I…
I am very disappointed with the way I was treated by Jenece custom service representative. I am very disappointed that I was treated so rudely by her. I am one of the loyal customer. I don’t think I will buy anything from the modani store anymore.
24. april 2023
Uopfordret anmeldelse
Excellent support
Had a issue with the mattress delivered to us and Modani replaced it without any hassle and they are Prompt in delivery.
26. april 2023
Uopfordret anmeldelse
Although at first we had many setbacks…
Although at first we had many setbacks when purchasing the bloom couch due to inconsistencies with the warehouse and manufacturers, Gary was able to save the day. Gary from customer service was very patient with us and helped us solve our problem. We are very happy with his services!
24. april 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.