Mobility Direct Anmeldelser 

190
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fantastic communication from a professional and client centred company. We had to book our required equipment to be delivered and set up in a holiday home, whilst in another country, and Martin made t... Se mere

Bedømt til 5 ud af 5 stjerner

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... Se mere

Bedømt til 5 ud af 5 stjerner

3rd time hiring a bed from this company. Their service allows for my elderly Mom to come & spend time with us. Martin & his team provide an outstanding service, are understanding,kind & always respond... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service from Mobility Direct, extremely fast turnaround when we needed a hospital bed urgently. Order placed on the website on a Sunday afternoon and I had a call from them at 8am the next... Se mere

Virksomhedsoplysninger

  1. Leverandør af hjælpemidler
  2. Butik med medicinsk udstyr
  3. Scooterudlejning
  4. Kørestolsudlejning

Skrevet af virksomheden

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

190 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(190)

16 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great scooter, awesome customer service

We had a great experience renting a mobility scooter from Mobility Direct! I connected with the company by email, set up all the details, and that was it. So easy. Martin was very helpful in making the arrangements. Thomaz, the delivery driver, was terrific, showing us how to breakdown the scooter and reassemble it. I would definitely use Mobility
Direct in the future.

5. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Had a great experience

Had a great experience . The scooter was at the hotel when we arrive and they picked it up after . What a great experience . Highly recommend. The scooter gave my mom the freedom to tour the whole city while I walked along with her !!! It was perfection !!!

16. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Game changer!

I was put in contact with mobility direct by a friend who had used them so they came well recommended. I contacted them at 6pm on a Sunday evening and my mobility scooter was with me early the following morning. A demonstration on how to use it and how to fold it down was expertly carried out and the scooter was adjusted for my height. I hired it for 4 weeks and was assured there would be no problem to extend that at any time. Scooter was collected promptly when I no longer needed. The experience was a game changer in my mobility indoors.

22. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service and products

Great service and products. The knee rover I ordered had great big tyres that allowed me to move about while I recovered from surgery. I needed the product for a little longer and this was not a problem. I would highly recommend this company.

4. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It is my pleasure to give a 5 star…

It is my pleasure to give a 5 star review for this company. Tomasz delivered the knee scooter directly to my bedroom the day I got out of hospital and showed me how to work the scooter. He was so pleasant and trustworthy. During my time my scooter broke and I had a replacement delivered by the next day. Karen in the office was extremely prompt and helpful every time she called me and made all of the transactions extremely smooth. I would highly recommend this company and have zero negative things to say. Thank you so much Tomasz and Karen

12. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent experience all around

Every aspect of working with Martin and Mobility Direct was wonderful. Prompt responses, helpful guidance, and top-notch customer service throughout the process. Having the mobility scooter for my mom on our vacation made a huge difference and allowed her so much more independence and involvement in our visits to historical sites, family favorite gardens, and shopping outings. We could say yes to so many experiences!

22. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I just bought a pride apex lite…

I just bought a pride apex lite mobility scooter from Martin at mobility direct , and just wanted to say a huge thank you to Martin for going out of his way to help and accommodate me, I recently had leg surgery and I couldn't get around because I have cerebral palsy where I could only use my left hand and Martin was extremely helpful. Because of my disability he went out of his way to give me an upgrade to a model where I could use a left hand excelerator, I highly recommend mobility direct, thanks again Martin.

24. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mobility scooter hire

I hired a mobility scooter from Mobility Direct for my son when travelling from Australia. Our experience with Martin was outstanding. He could not have been more helpful or accommodating. The scooter had been dropped off at our accomodation on our arrival and he even went so far as to meet us at the airport on a Sunday on our departure. Would absolutely recommend this company.

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service!

I am disabled and traveling from the U.S. to Ireland for my second visit, I was concerned about getting around while visiting friends. Martin was very easy to work with in making the arrangements via e-mail. Excellent service meeting me at the airport and going over the scooter, then meeting me again to return it. Very reasonably priced for the week I needed it. Scooter easily disassembled to fit in the boot of any taxi. I was able to do so much more on this visit because of the scooter. Highly recommend this company!

13. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shabby company

Mobility Direct set up an airbed incorrectly and it was faulty. Martin pressured my elderly father into agreeing to pay €200 to rectify the problem, after paying €2600 the previous day. When I rang and told him I’d be taking legal action if necessary, he snapped that he doesn’t respond to threats and said he’d be turning around, thus leaving my father with no bed to sleep on. I’d recommend not dealing with any company with this level of moral compass. MobilityDirect are fine unless there’s a problem.

Edit:

When I arrived to see what my father had gotten from Mobility Direct, I realised the problem.

It was a secondhand bed, and presumably secondhand mattress. The mattress was also of very poor quality; it wasn’t a proper air mattress, but half foam and half air. It’s for this reason that it was leaking (which is what the problem was).

Mobility Direct’s Google Reviews fooled me.

Martin wasn’t pulling the wool over my eyes by pawning off secondhand goods as new.

To his credit he promptly refunded me, but that was once I threatened him with dealing with this in my professional capacity.

It seems to me that Martin’s success is founded on the exploitation of credulous elderly, and like every cheat, became instantly hostile when challenged.

I’d recommend sticking with the proper accredited companies like HC21 (O Flynn) or any other reputable company as I did in the end.

9. juni 2025
Uopfordret anmeldelse
Mobility Direct-logo

Besvarelse fra Mobility Direct

Denis

I appreciate you taking the time to leave a review but I have to point out some inaccuracies.

The "air bed" was set up and installed correctly. It was set up on Friday the 6th of June and today Monday the 9th of June we got a call stating that there was an issue with the air mattress. Your father stated that he had been switching the air mattress off every day and now the mattress was beeping when he turned it on. Air mattresses need to be kept on at all times as they need a constant flow of air going into the mattress and once you switch the mattress off, the mattress starts to deflate. I believe this was what was causing the issue.

I explained to your father that I would drive down to Galway to investigate the issue and if the issue related to the mattress or the how it was set up then there would be no charge but if the issue was related to how the mattress was being operated then there would be a callout charge of €200.

You then called when I was driving down to resolve the issue and pretended that you were a solicitor and threatened me with legal action and told me that no callout charge would be paid.

The offer still stands, we can send someone down to resolve the issue with the air mattress or we can offer a full refund if you prefer.
If we can assist further please contact the office on 01 254 4406
Martin - Mobility Direct


Edit: 12/06/2026 - Customer was fully refunded. Bed and mattress was disassembled by the customer when driver arrived.

Bedømt til 5 ud af 5 stjerner

Excellent service

We needed to rent a bed & a mobile hoist at very short notice as we had been let down by another company… Martin came to our rescue & sorted everything. We were really impressed with Martin & the company. Great service!

23. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I would like to thank Martin for going…

I would like to thank Martin for going above and beyond with all his help and advice prior to my trip to Dublin. The scooter was waiting for me at the hotel when we arrived and enabled me to go into various places. I would highly recommend this company.

5. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hired a knee scooter from 4 Feb for a…

Hired a knee scooter from 4 Feb for a month, delivery on time, delighted I had the scooter as had 2 ankle surgeries and was very reliant on the scooter. Would highly recommend hiring from Martin, drop off and pick up was a very smooth transition, and not overly expensive to hire.

3. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant company…

3rd time hiring a bed from this company. Their service allows for my elderly Mom to come & spend time with us. Martin & his team provide an outstanding service, are understanding,kind & always respond to phone calls & messages. Tomas who delivered & collected was so helpful to us & it is much appreciated. Thank you for such a super service

15. februar 2025
Uopfordret anmeldelse

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