I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Se mere
Virksomheden har svaret
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Se mere
Virksomheden har svaret
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Kontaktoplysninger
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Storbritannien
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Middel
257 anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolute rubbish no customer replys …
Absolute rubbish no customer replys Orders made paid for then not delivered messaged nothing Emailed nothing and returned
11. marts 2026
Uopfordret anmeldelse
Incorrect item received
Incorrect item received. Did not reply to customer service email.
19. februar 2026
Did not get what i purchased,
Purchased 2 samsung S3 phones in BLUE, received 1 WHITE S3mini and 1 RED S3 mini. Not very good service, I will NEVER purchase from here again.
4. december 2025
Besvarelse fra mGuru
Please contact customers@mobileguru.co.uk if this matter is still unresolved
Bought as a present
Bought as a present. Came quickly and well wrapped.I am happy with this purchase.
13. oktober 2025
Besvarelse fra mGuru
Thanks
Wrong item and non-existant customer service
Ordered a new screen protector for my phone. I received a screen protector that didn't fit with my phone, have since contacted the company twice to report this and ask for a resolution and received no response on either occasion.
29. juli 2025
Besvarelse fra mGuru
Please contact customers@mobileguru.co.uk if the matter us still unresolved
Besvarelse fra mGuru
Thanks for your feedback
Delivery time was was about 2.5 weeks…
Delivery time was was about 2.5 weeks when I paid for next day delivery. Then the front case is cracked and I've had no reply about the warranty to the email I sent !!!
8. juli 2025
Besvarelse fra mGuru
Really sorry to hear your experience was not great. If the matter is still unresolved please contact customers@mobileguru.co.uk
Well done!
Ordering process was simple, I was kept updated on the progress of my order on a regular basis, and the item I ordered was delivered within the timeframe given when I placed my order. Well done!
24. juni 2025
Besvarelse fra mGuru
Thanks for your feedback
Great service
I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful.
I had to wait for the necessary components to be ordered but I completely understand that no-one can store every spare part for every phone, and once the piece was delivered my phone was repaired quickly and to a high standard.
Recommended!
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra mGuru
Thanks for your feedback
Good product delivered on time with…
Good product delivered on time with clear notification of delivery status
5. februar 2025
Besvarelse fra mGuru
Thanks for your feedback
Disappointed
I have ordered two wireless chargers. One looks similar but slightly different than the other, it stopped working on the first week. I was finding difficult to get in touch with them or to find any useful information on how to return the product. Next time I will just stick to ebay or amazon....
3. februar 2025
Besvarelse fra mGuru
Really sorry to hear the product was faulty. Please contact customers@mobileguru.co.uk if the matter is still unresolved.
We had out first ipad cover from here…
We had out first ipad cover from here and it was perfect and lasted ages so it made sense to order replacement and again we’re highly delighted with it. It’s very good quality too.
29. november 2024
Besvarelse fra mGuru
Thanks for your feedback
Product was as per description and was…
Product was as per description and was packaged well.
8. november 2024
Besvarelse fra mGuru
Thanks
Poor Customer Service
It took a week before I was notified that the item I ordered had been shipped during which time I had tried to contact mGuru to confirm delivery date. I would like to return the item as it is unsatisfactory but again I have been unable to contact them. I would like a refund but it doesn't look like that will happen. Poor Customer Service
8. november 2024
Besvarelse fra mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk and our staff will help to resolve any issues
Quick and easy website to get exactly…
Quick and easy website to get exactly what I wanted with a very good quality case for my phone great price too
3. november 2024
Besvarelse fra mGuru
Thanks for your feedback
The quality of the product was poor.
23. oktober 2024
Besvarelse fra mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk and our staff will help to resolve any issues
Besvarelse fra mGuru
Thanks for your feedback
Buying from Mguru was a good move
I took a chance buying their phone wallet as I knew nothing of them. No worries as I received the item reasonably quickly and so far so good.
3. oktober 2024
Besvarelse fra mGuru
Thanks for your feedback
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.