Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him.... Se mere
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Excellent, professional, friendly, polite service from Dan today. Made you feel welcomed and wanted to return to make further purchases. Well done Dan. Thank you.
Virksomheden har svaret
Popped into Millets today with my daughter as she prepares for her first camping trip, and we weren’t quite sure where to start. Shaun was absolutely fantastic; friendly, knowledgeable, and incredibly... Se mere
Virksomheden har svaret
It would be great if Millets would make sure that items listed as in stock at a particular store are actually in stock. A potentially wasted journey was rescued with the help of great staff, however... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Worthing
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
78 Montague Street, BN11 3HE, Worthing, Storbritannien
- 01903 256162
4,9
Fremragende
1 t anmeldelser
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Excellent product and service
18. juni 2026
Besvarelse fra Millets - Worthing
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent Service
Excellent, professional, friendly, polite service from Dan today. Made you feel welcomed and wanted to return to make further purchases. Well done Dan. Thank you.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Dan is the main man in the Worthing branch!!!…
Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him. He upsold me some extras, a truly valuable member of staff. Thank you very much Dan.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Very good service
Very good service. Josh who is usually in the Dorking store was extremely helpful
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
I was unsure which walking boots to…
I was unsure which walking boots to buy, but Shaun really helped me decide on Merrell Men's Accentor 3 GORE-TEX® Mid Boots) - in a personal way, without pressure.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Helpful staff
It would be great if Millets would make sure that items listed as in stock at a particular store are actually in stock.
A potentially wasted journey was rescued with the help of great staff, however, with Dan offering good advice and running up and down stairs to the storeroom to help me find an alternative.
I love my Brasher shoes btw and hardly knew I had them on during my first long walk.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Shawn was patient and knowledgeable as…
Shawn was patient and knowledgeable as he helped me navigate all the walking boots options for a planned hiking trip. Thanks so much viv
5. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Shaun Went Above & Beyond
Popped into Millets today with my daughter as she prepares for her first camping trip, and we weren’t quite sure where to start. Shaun was absolutely fantastic; friendly, knowledgeable, and incredibly helpful in finding exactly what we needed. He made everything so easy, and the bill coming in under £25 instead of the expected £60+ was a brilliant surprise. Shaun is a real asset to Millets, and we wouldn’t hesitate to return. Thank you!
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
The staff were exceptional
The staff were very helpful, nothing was too much bother. I needed the only pair of shorts in my size left, which was on a mannequin in the window and they kindly got this for me. Exceptional customer service. A lot of retail staff are a bit grumpy these days, these two are an asset to the company.
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great customer service from Dan
Great customer service from Dan, who was helpful in finding the item I needed (very large sports type bag) and demonstrating its functionality. Also made sure that I got my blue card discount. All in all a great service.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Choosing a rucksack
Dan was really helpful and honest in helping me choose a suitable rucksack and some other bits for my sons DofE trip and had good knowledge of the products.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Helpful advice and friendly staff
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Knowledgeable staff
Knowledgeable staff. Friendly welcome. Had exactly what I wanted (walking shoes). Gave advise re breaking them in. Good price. Thanks Shawn and team at worthing branch. Will come back again.
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Staff were engaging
Staff were engaging, humorous, speedy and made the whole shopping experience an fluid experience
23. juni 2026
Besvarelse fra Millets - Worthing
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Dan was brilliant
Dan was brilliant. Very friendly and helpful. Go see him with all of your Millety needs!
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Thank you Dan from worthing shop
Thank you Dan from worthing shop. Another very good experience. Nice to be served by someone with a smile.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Rucksack Bargains
Went in looking for a work rucksack and although the type of/ configuration of pockets wasn’t on any of the bags I saw, what I did see were a crate of Eurohike rucksacks 25L which were well made and with a decent amount of pockets and areas for drinks, chargers etc. These were £10 each, staggering value. The team in store were polite, engaging and knew their store and goods. Great shopping.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Shop layout makes it easy to find what…
Shop layout makes it easy to find what you are looking for, pleasant to shop. Dan is a cheerful & helpful sales assistant.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
The staff were singing as I walked in
The staff were singing as I walked in. Happy staff....happy shop!
I was looking for shoes in a specific size/colour. Dan went to the storeroom and found exactly what I was after.
Thankyou
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Friendly welcome into store and shown…
Friendly welcome into store and shown what l was looking for
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Worthing
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
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