Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Se mere
Virksomheden har svaret
My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes we... Se mere
Virksomheden har svaret
We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Goo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Uckfield
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
136 High Street, TN22 1QR, Uckfield, Storbritannien
- 01825 701176
4,9
Fremragende
735 anmeldelser
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Simon was very helpful in the store
Simon was very helpful in the store, sharing his expertise with us to help us to choose the correct products for our needs. Thank you Simon!
22. december 2025
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Besvarelse fra Millets - Uckfield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Simon was very helpful and knowledgeable
Very helpful and knowledgeable
22. december 2025
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Besvarelse fra Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very good...as always.
Very friendly, helpful and knowledgeable staff. Clean and well laid out store.
Simon the manager is very good...it's worth visiting the shop just to see him and get his advice.
20. december 2025
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Besvarelse fra Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Phoenix was great
Phoenix was great with my gift card query and everybody was great with both of my kids I had with me.
20. december 2025
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Besvarelse fra Millets - Uckfield
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
Simon was absolutely brilliant helping…
Simon was absolutely brilliant helping me to buy a pair of walking boots. He was knowledgable and helpful and really kind!
Thank you
12. december 2025
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Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
God awful customer service
Brought two back packs online, only one delivered,
Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered
22. november 2025
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Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Helpful staff
Isaac and Andy were very helpful,knowledgeable and did all they could to help us in finding what we wanted.
29. november 2025
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Besvarelse fra Millets - Uckfield
Hi,
Thank you for providing your review.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great customer service from Isaac at…
Great customer service from Isaac at the weekend.
He was patient and helpful with helping me to choose some new walking boots, very much appreciated.
29. november 2025
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Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Excellent service from both Simon and…
Excellent service from both Simon and Poppy. They both went out of their way to find me the right boots!
Thank you!🙏🏻
28. november 2025
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Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Isaac is a star
Received excellent customer service from Isaac. He was very helpful and knowledgeable in helping me buy new walking shoes. Isaac has lots of patience too.
16. november 2025
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Besvarelse fra Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Simon from Uckfield
Simon from Uckfield, East Sussex store went over and above to help me and resolve an issue I had . He was extremely helpful and very informative. A credit to the company
12. november 2025
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Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Absolutely outstanding service for boot…
Absolutely outstanding service for boot fitting from a gentleman whose name I didnt get
Assessed my feet , stance & what usage would be before fitting boots
5*
Thank you
6. november 2025
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Besvarelse fra Millets - Uckfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
I’ve been trying to find a new pair of…
I’ve been trying to find a new pair of walking boots for some time now, I had tried some high street retailers near to where I live and each time had to return the boots as they just weren’t right. Today I drove up to Uckfield and visited the Millets branch, straight aware I knew I was in good hands, their onsite expert helped me make the right decision and I wish I had just gone to Millets in the first place! I’ve not spent more, in fact I spent less but have a much better fitting boot. Thanks :-)
4. november 2025
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Besvarelse fra Millets - Uckfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Torch purchase
Isaac noticed I was perplexed and walked over to offer help. I told him I needed a torch for our Campervan and he gave me the benefits / features of a range of suitable torches then left me to make my decision. Excellent customer service!
31. oktober 2025
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Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Rocco was really helpful and very…
Rocco was really helpful and very knowledgeable about the different types of walking boots. He definitely helped me to decide what was best for my needs around hiking. Many thanks
24. oktober 2025
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Besvarelse fra Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service
The gentleman who served us was extremely helpful and knowledgeable. I had tendernitus and wanted a good fitting and supportive boot. He advised on a pair and explained the benefits and how to get the right fit.
21. oktober 2025
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Besvarelse fra Millets - Uckfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Ben was very helpful and knowledgeable…
Ben was very helpful and knowledgeable explaining about the different kinds of boots available for my needs. I would recommend Millets in Uckfield.
13. oktober 2025
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Besvarelse fra Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
From Lynds Hills
From Lynds Hills - Simon was exceptional, he went the extra mile as I was suffering from Lymphodema. My feet were badly swollen and Simon found a pair of Peter Storm sandals to fit me. Simon was very, patient, helpful and knowledgeable. Thankyou.
7. oktober 2025
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Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great friendly and helpful store
Great friendly and helpful store - particularly Simon and Phoenix. Thankyou.
7. oktober 2025
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Besvarelse fra Millets - Uckfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent service as usual.
The staff are always friendly and helpful. I bought some new hiking boots and was served by Phoenix. She gave me very good advice and made sure that the fit was absolutely right. Phoenix was very knowledgeable, and also gave me a good tip on correctly adjusting walking poles. We wish Phoenix all the best as she goes off to university.
18. september 2025
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Besvarelse fra Millets - Uckfield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Dette er Trustpilot
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