Ruby was really helpful negotiating the sometimes confusing world of quality footwear. I must have tried 6 pairs which Ruby patient fetched for me. Ended up getting 2 pairs!! Brilliant service. Tha... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Se mere
Virksomheden har svaret
Local store with lots of choice. Good prices and special offers. Staff are knowledgeable regarding things like breathability and waterproof products. Amy gave good advice in choosing some new walking... Se mere
Virksomheden har svaret
Always love visiting this shop! Great choice of outdoor clothing and accessories, with various brands and good prices. Staff are friendly and helpful. There’s a sale on now so got particularly good... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Southend
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
4/19 York Road, SS1 2BH, Southend, Storbritannien
- 01702 418316
4,9
Fremragende
495 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ruby was really helpful negotiating the…
Ruby was really helpful negotiating the sometimes confusing world of quality footwear. I must have tried 6 pairs which Ruby patient fetched for me. Ended up getting 2 pairs!!
Brilliant service.
Thank you Ruby
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great wetsuit at a really good price
Great wetsuit at a really good price. Never really visit this store but they had some good deals and decent fabrics! Good to see. Would visit again
15. maj 2026
Besvarelse fra Millets - Southend
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I haven’t received my purchase or a…
I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
13. maj 2026
Besvarelse fra Millets - Southend
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
I was looking for a bag for a mattress…
I was looking for a bag for a mattress topper i thought id go to millets in Southend on sea where i live and theres a lady upstairs there she was very helpful she put me on to a OEX squash bag i wasn’t sure at first but when i got home it was perfect 👌 10/10 to the lady that helped me very polite thank you
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Well informed advice about different…
Well informed advice about different branded walking trainers especially for a wider foot. Ruby, Sales Adviser was very helpful.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Besvarelse fra Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Ruby the helpful assistant
I went in to buy hopefully a fleece with a full length zip and zipped pockets. The Brasher turquoise one looked really nice but no zip pockets. I went on to look at other clothes and the assistant Ruby found me another Brasher fleece, grey with zip pockets. Then she brought me another one, it was men's and too big. But I did buy the grey one. She was so helpful and friendly.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Ruby was very helpful patient very passionate about her job ect
Ruby was very helpful patient
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Amazing service from Ruby in Southend
Amazing service from Ruby in Southend - very helpful, knowledgeable & friendly - nothing was too much trouble. Highly recommend going here for all things to do with walking.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Delivery always quick always within…
Delivery always quick always within promised slots and never been dissatisfied with their goods
6. marts 2026
Besvarelse fra Millets - Southend
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
The female assistant was very helpful
The female assistant was very helpful, assisting me in sel citing how king socks and a waterproof covering for ruck sack. Wish d I had got her name 6th March 15:40. Thank you
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
My favourite southend shop
Ive used this place quite frequently. Love popping in if im in town juat to brows3 the amazing things they have for sale. Always grab a bargain from time to time, and for those dearer purchases they do have the hole range from budget to high end gear. Probly my favourite shop in southend
27. januar 2026
Besvarelse fra Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great service
I want in and needed some advice on a good pair of shoes for work. Sarah was fantastic very helpful and gave me lots of options and advice brought a pair of Merrell walking boots so comfortable and can’t wait to start wearing them
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Excellent customer service!
Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had great product knowledge too!
I actually prefer to go to into this store & feel like a valued customer than shop online, but had the flu at time of the original purchase! Thank you Millets Southend ;-)
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Excellent customer service and resolved…
Excellent customer service and resolved issue from another store. Bunny and Ruby very helpful in store.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
They are into their products they make…
They are into their products they make you feel relaxed. We always come here I recommend millets to my friends who may work outside like me and my wife as window roof gutter cleaners. Keep up the good work.
Keep up your good work and reasonable prices. Recommended Bunny, Lisa and Sally,
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Besvarelse fra Millets - Southend
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Ruby and Jasper were excellent and so…
Ruby and Jasper were excellent and so helpful when buying our walking boots today. Thank you very much.
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very good 👍 helpful and…
Very good 👍 helpful and knowledgeable- very pleasant. Store well laid out. Room to move around, the other staff were also helpful and pleasant.
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic shopping experience
Fantastic shopping experience. Ruby was really helpful and efficient thanks
2. november 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Southend
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.