Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Arrived late afternoon having driven a long way. A very helpful friendly lady helped me select the correct OS map for the area where I was to stay including running a check with the relevant mapping s... Se mere
Virksomheden har svaret
I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Se mere
Virksomheden har svaret
Was on sale in the Monmouth shop but was easier to order online & also get a 15% discount & free delivery instead of struggling to carry it back to the car…Monmouth always my local shop & the staff ar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Monmouth
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
21 Monnow Street, NP25 3EF, Monmouth, Storbritannien
- 01600 739187
4,9
Fremragende
284 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Service
I needed a Tent at short notice, phoned the store to check stock availability the lady was very helpful. Half hour later I popped into the store and was greeted by two very nice ladies who had put the tent to one side for me. Happy Days
31. maj 2024
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Besvarelse fra Millets - Monmouth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Jan was very helpful and we received good customer service.
Jan was very helpful
15. maj 2024
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Besvarelse fra Millets - Monmouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff! Great selection of boots. :)
15. maj 2024
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Besvarelse fra Millets - Monmouth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent experience as always
Excellent experience as always! Visited the store on Saturday and recieved excellent service from Chrissie, Georgia and Jannette. Nothing was too much when asking for assistance from Chrissie who demonstrated excellent product knowledge and customer service, an asset to the business.
4. maj 2024
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Besvarelse fra Millets - Monmouth
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Millets Customer Care Team
Besvarelse fra Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Besvarelse fra Millets - Monmouth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Millets is the best outdoors shop on the high street!
Excellent service from the team at Millets in Monmouth. Eva could not have been more helpful. Such a good store and streets ahead of some of their high street competitors. Great quality products at good prices AND 15% discount offer at the moment. Well deserved 5 stars!
1. maj 2024
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Besvarelse fra Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful and pleasant lady who…
Very helpful and pleasant lady who served me.
23. april 2024
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Besvarelse fra Millets - Monmouth
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Was shopping for d of e Jan was so…
Was shopping for d of e Jan was so knowledgeable it made it so easy. And good prices too.
22. april 2024
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Besvarelse fra Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
The service by jan was fantastic
The service by jan was fantastic, she helped me in every way
19. april 2024
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Besvarelse fra Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Besvarelse fra Millets - Monmouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Always superb service & the item price…
Always superb service & the item price very good. Impressed with the Monmouth store in its range, friendly service & prices - would recommend. Brought a cool box today & was great to be able to see a tangible item which you don’t get online.
5. april 2024
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Besvarelse fra Millets - Monmouth
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Needed some hand warmers and millets…
Needed some hand warmers and millets had these in stock, the staff were really friendly and helpful, thank you
26. marts 2024
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Besvarelse fra Millets - Monmouth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Felt looked after and got everything we wanted from the shop.
26. marts 2024
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Besvarelse fra Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Really excellent helpful staff...
Really excellent helpful staff in your Monmouth branch who went the extra mile to arrange for an item not in stock to be delivered to us. It arrived in little more than a day. Your assistant assured us that if there were any problems we could pop in and they'd be sorted. Her customer service skills were fantastic!
22. marts 2024
Besvarelse fra Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
I went into the Monmouth store and…
I went into the Monmouth store and bought some merrell walking shoes. The new assistant was very helpful and she even looked after my dog whilst I tried them on.
Thank you very much.
19. marts 2024
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Besvarelse fra Millets - Monmouth
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Besvarelse fra Millets - Monmouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great service as always from the staff
Great service as always from the staff. Plus a good price on budget gear.
9. februar 2024
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Besvarelse fra Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Helpful staff with good product…
Helpful staff with good product knowledge
25. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Monmouth
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Very good friendly service
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Monmouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
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