Lovely coat, very well priced but it keeps throwing out stuffing… so annoying but the staff were lovely.
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Se, hvad kunderne siger
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Se mere
Virksomheden har svaret
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Se mere
Virksomheden har svaret
Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Hitchin
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
26 Market Place, SG5 1DT, Hitchin, Storbritannien
- 01462 413567
4,7
Fremragende
511 anmeldelser
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Simon and Tamzin were both very helpful…
Simon and Tamzin were both very helpful in helping me get exactly what I need for my trip away. Excellent delivery of customer service from you both!. Thank you very much :)
15. august 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Fantastic Support and help
Fantastic, patient, detailed help – nothing was too much trouble. Answered all my questions knowledgeably and helpfully. Thank you so much Tamsin!
14. august 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Brilliant advice and a great new top!
I was served by the lovely Kit today who was extremely helpful and knowledgeable, gave lots of advice about warm layer for walking that would be lightweight as well. Thrilled with my new top and can’t wait to use it on my trip away. Thank you for the advice Kit !
8. august 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Tasmin was very helpful👍
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service from Simon…
Excellent customer service from Simon and Leo while buying new walking boots.
3. august 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful staff.
1. august 2024
Besvarelse fra Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Fast efficient service from Kirsi
Fast efficient service from Kirsi
today.
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Needed some last minute wash in water…
Needed some last minute wash in water repellant for a Goretex jacket and didn't think Millets in Hitchin would have it, being a relatively small store, but no issues, there it was at the till! Really friendly staff and its a refreshing change to visit a high street shop, find what you need in stock and be treated with courtesy, respect and friendliness.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great service at Millets
Great service at Millets, when buying items for a school trip the staff were very helpful. They even took me upstairs to show me where everything was.
16. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Very knowledgeable and I got exactly what I wanted.
27. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service
Excellent service - I needed new bootlaces. The assistant measured my old lace and immediately found me a selection in the colour scheme I wanted. Served at the till by Tamsin. Very good, efficient, swift service. It’s great that we still have Millets in Hitchin!
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Thanks for the help Tamsin!
20. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Great service
Great service, Leo was very helpful and there were some good discounts in store.
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great service by Tamsin at the Hitchin…
Great service by Tamsin at the Hitchin store. Phoned day before to check stock plus a couple of questions. Arrived in store the next day to collect the item. Great service both on phone and in store.
Thanks Tamsin
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Besvarelse fra Millets - Hitchin
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service
Went in to buy some walking boots. There was a good selection available and in stock. Leo gave great service and was very attentive.
13. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Team Hitchin!
Great, friendly service from Tamsin. I left the shop with exactly what I was looking for.
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Leo who helped me purchase a robust pair of walking shoes.
Leo the staff member who helped me purchase a very robust pair of walking shoes. Leo was knowledgeable,listened to what I wanted and very helpful.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very helpful staff and a well-stocked…
Very helpful staff and a well-stocked branch. No trouble finding what I was looking for and well-priced. Overall, a great experience.
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Simon above and beyond
Simon was great I first called for him to see if he had a product in and he saved it for me to come the same day and pick up
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
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