Millets - Bury Anmeldelser 

478
TrustScore 5 ud af 5

4,9

Unit 5, Woodfields Retail Park, BL9 5BY Bury, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Scott at Millets (Woodfields Retail Park, Bury) was brilliant. I walked in without a clue but I told him that I needed warm, waterproof clothing and explained the purpose. He kitted me out with warm... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Butik med udendørstøj og -udstyr
  2. Sportstøjbutik
  3. Taske- og kuffertbutik
  4. Campingbutik

Om Millets - Bury

Skrevet af virksomheden

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktoplysninger

  • Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Storbritannien

  • 01617 636620

4,9

Fremragende

TrustScore 5 ud af 5

478 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(478)

5.321 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent help

Excellent help, arrived at the store, got help right away. Friendly and helpful staff.

6. maj 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Well doneVisited the Bury store today and the…

Visited the Bury store today and the service from Harry and Emily was first class, it was a pleasure to be greeted politely and courteously.

4. maj 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

A++ customer service

All the staff were pleasant and helpful but in particular Callum exceeded expectations on customer service. Helped my wife get the right things for her needs and even explained about ordering things in of we couldn't find her size. He was helpful and charming throughout the time we were there and I complimented him on his service. What a breath of fresh air. Will look forward to shopping at millets bury again in the future especially if he is there. He's a credit to his manager

3. maj 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Bury store

Had a great experience in the Bury store today, Callum was very helpful to me and my partner, even offered to order stuff in if they didn't have the size in store. Both himself and the other lady working were very friendly and polite, 10/10 will shop there again 😊

2. maj 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Good service

Ri was very helpful, nice and was very good service

1. maj 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Exceptional Service and Expertise at Millets

I had the opportunity to interact with Scott at the Millets store in Bury today, and I must say that the level of service I received was truly exceptional.
Scott greeted me warmly and welcomingly from the moment I entered the door with my daughter. He promptly inquired as to how he could assist and listened attentively as I described the type of expedition kit we were looking for. Following this, he demonstrated his product knowledge and communication skills with impressive results.
Scott spent time thoroughly explaining the features and benefits of various expedition kits, emphasising the key differences and how they would match my daughter specific needs. They explained things in a clear, concise, and tailored way, making sure I felt informed and able to make the best decision for myself.
Scott's demonstration of the expedition kit was a standout aspect of my experience.
He carefully explained the purpose of each component and how it would perform in various outdoor conditions. I found the level of detail and hands-on approach to be easy to visualize how the kit would work in real-world scenarios.
Scott remained professional and patient during our interaction, answering all of my questions and concerns with a genuine desire to provide the best possible solution.
I walked out of the store feeling confident in my purchase and appreciative of the exceptional customer service I received.
I highly recommend Millets store and Scott, if you need an expedition kit or outdoor gear.

27. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Bedømt til 1 ud af 5 stjerner

Disappointing

Encouraged to place order in store instead of online. Informed that I would receive a confirmation email. No email has been received to date some days later and the order has not been delivered. Disappointing experience.

10. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

We had spent time in bury looking for…

We had spent time in bury looking for what we wanted, with no avail and came to the shop looking for one thing really bit left with everything we needed. The welcome & attitude of Scott & Ri was exceptional. Extremely welcoming & relaxed. An item we had really liked but not in our size has been arranged to be delivered to our home. We have shopped at this store before and are never disappointed with the exceptional service. This should be a flagship store for staff training not only for millets but for customer service in general.

15. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Terrific Service

Great service today from Steven. I was after a waterproof jacket and trousers and he helped me with various options and sizing. Nothing was too much trouble. Steven did you proud Millets. Thanks again.

13. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

I came instore today to purchase some…

I came instore today to purchase some items for hiking. I was approached by a member of staff - Ryan. He was really helpful and welcoming. Explained to me about nearer stores as I mentioned I drove 35 minutes. Gave me a few suggestions on backpacks. Thank you for fantastic service and quick on checkout too so no queuing.

12. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Good prices/customer service

Good prices. Excellent service and advice from Callum

12. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Excellent customer service today

9. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Bootiful birthday boots

Scott assisted me with my search for some walking boots. Scott was very friendly, helpful and generous with the time and attention I was given not to mention the birthday discount I received. A really positive shopping experience the cashier was very polite and courteous too. Very happy with my boots and would encourage my friends and family to shop at Bury shop based on my experience.

6. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Friendly and knowledgeable customer…

Friendly and knowledgeable customer service by Ri.

3. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Emily at Bury 1184 was so helpful in…

Emily at Bury 1184 was so helpful in advising me on the best walking boots and how they should be onwardly cared for to ensure longevity

1. april 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Very good service

Very good service

28. marts 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Very friendly staff

Very friendly staff, especially Harry- he was very useful in helping me with purchasing equipment for my Gold Duke of Edinburgh Award

24. marts 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Excellent service from Ri.

Excellent service from Ri.

21. marts 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Friendly staff and efficient processing…

Friendly staff and efficient processing of my refund. Harry was very helpful in advising me about socks and other offers.

16. marts 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Bedømt til 5 ud af 5 stjerner

Excellent service and advice

Excellent service and advice. We are very pleased with our purchases today.

13. marts 2024
Uopfordret anmeldelse
Millets - Bury-logo

Besvarelse fra Millets - Bury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere