Sharon helped with sorting out equipment for my son’s DofE expedition. Her knowledge and expertise was so helpful to make sure he had the correct stuff. Well done Sharon. We will be very sorry to see... Se mere
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Sharon was amazing, she assisted my Mum who was trying on a pair of sandals and was so patient and kind even helping her to put her shoes back on. A real pleasure to shop there and Sharon is a credit... Se mere
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The customer service was outstanding. Jack and Nat looked after me. They were not pushy and despite not having jobs to go to when the Bracknell store closes down they were amazing. I paid more for the... Se mere
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Very helpful salespeople. I was disappointed with the decline in choices in walking boots. I prefer Merrels or Berghaus Also the socks I bought size 5-6.5 were huge, they actually fitted my son who t... Se mere
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Virksomhedsoplysninger
Om Millets - Bracknell
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
46 High Street, RG12 1LL, Bracknell, Storbritannien
- 01344 203524
5,0
Fremragende
2 t anmeldelser
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Cody was excellent help today
Cody was excellent help today
He gave us great advice on the best boots for DofE.
Fantastic customer service
10. maj 2026
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Besvarelse fra Millets - Bracknell
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great service and products
Found exactly what I needed very quickly with the help of the staff. Sharon was super friendly and very helpful, and the price was also very good.
9. maj 2026
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Besvarelse fra Millets - Bracknell
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
I went in to get some camping equipment…
I went in to get some camping equipment (as a non-natural camper I was less than enthused!) but Natalie, who served me, was so lovely and gave me some really wonderful tips and ideas to make out family camping trip special! Not only did I get what I needed at an amazing price, but thanks to Natalie I'm now looking forward to the trip! Thank you x
5. maj 2026
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Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great service …
I called to check what I wanted was in stock .. George, who answered the phone, not only went to check, but agreed to put what I wanted aside for an hour, until I got there! When I got there, both staff were friendly, helpful and supportive! I will be sad to see the branch close at the end of the year and wish the staff all the best in their search for alternative employment!
6. maj 2026
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Besvarelse fra Millets - Bracknell
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Great Service and Advice
Assistant, Natalie, was very helpful and gave good advice regarding my purchase of some Merrell Moab 3 walking shoes. It is a shame that the Bracknell store will close this September; a great loss to the community.
6. maj 2026
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Besvarelse fra Millets - Bracknell
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service
Great customer service. Very helpful, thanks. :D
5. maj 2026
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Besvarelse fra Millets - Bracknell
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Natalie and Jack both super helpful and…
Natalie and Jack both super helpful and friendly today
4. maj 2026
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Besvarelse fra Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
DofE essentials
Called in to purchase all DofE equipment for our daughter. Sharon at the Bracknell store was absolutely amazing guiding us on the best items needed and whetr to save money without compromising necessities. Also a big thank you to Oliver who had the tedious task of putting everything through the till. Such a shame the store is closing ots been so useful to have in Bracknell. I hope they get utilised in other stores as they are an asset to you!!
2. maj 2026
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Besvarelse fra Millets - Bracknell
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
I was welcomed as I walked through the…
I was welcomed as I walked through the shop. Once I found what I went in for, at the till I was dealt with pleasantly & efficiently. It was Jack who served me.
28. april 2026
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Besvarelse fra Millets - Bracknell
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
I found it a great shopping experience…
I found it a great shopping experience in the Bracknell store: Friendly, helpful and attentive. Sharon, George and Jack are a credit to the Millets brand and will be truly missed when the store closes.
29. april 2026
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Besvarelse fra Millets - Bracknell
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
5 stars
Sharon was lovely and helped us find the perfect hiking boots!
26. april 2026
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Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great service from Natalie and Oliver
26. april 2026
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Besvarelse fra Millets - Bracknell
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Jack was brilliant and attentive!
Jack was brilliant and attentive!
Helped us with getting some bits for our daughters residential trip and took the time to go through our list. Provided good options and didnt rush us with any decisions. Thanks Jack, you were awesome.
25. april 2026
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Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Jack was beyond helpful
Jack was one of the most helpful and user-friendly shop assistants that I’ve met in years. He fully kitted out my daughter in her Duke of Edinburgh requirements, suggesting products that were suitable and also making sure her ruck sack was a perfect fit. Brilliant!
19. april 2026
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Besvarelse fra Millets - Bracknell
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Such friendly staff
Such friendly staff, very helpful and knowledgeable about their stock.
It's nice to be treated respectfully and be helped without even having to ask and I really appreciated it.
Lord Dean Somers-Dowell
18. april 2026
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Besvarelse fra Millets - Bracknell
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Amazing service from Natalie
Amazing service from Natalie and the Team today. Very helpful and welcoming providing great advice on what jacket and cleaning products to buy. She was very knowledgable about all the options whilst being patient and a friendly face of the brand. Will be back for more products for Scouting
17. april 2026
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Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Natalie was excellent 🙂
After becoming a home owner I was looking to get a multi-tool to keep in the house for DIY jobs. Natalie talked me through the range that was available and I finally settled on a Leatherman Bond which was also one of Natalie's recommendations. Thank you to Natalie for such professional guidance and excellent customer service. The Bond is such a useful tool and has made my much smaller Gerber Dime redundant.
27. december 2025
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Besvarelse fra Millets - Bracknell
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Jack was extremely helpful and I would…
Jack was extremely helpful and I would highly recommend this shop.
8. april 2026
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Besvarelse fra Millets - Bracknell
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Thank you to Natalie today for very…
Thank you to Natalie today for very good customer service, she was very knowledgeable regarding the walking boots I went in to buy and had good advice on things to check, which I needed as I've been trying to get a well fitting pairs of boots for a few months, I finally found them today.
This Millets has a good selection of walking boots and clothes.
11. april 2026
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Besvarelse fra Millets - Bracknell
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent advice and patience
Excellent advice from Natalie on walking boots for DofE, very patient with our grumpy teenager and fantastic recommendations for other items.
11. april 2026
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Besvarelse fra Millets - Bracknell
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Dette er Trustpilot
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