Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into the store to look at jackets and hiking boots not really knowing what was best for us. Kai came over to us and answered all our queries, listening to what we wanted and helped us keep within... Se mere
Virksomheden har svaret
I had such a lovely experience with Natalie and Sharm. They were both absolutely fantastic — so friendly, welcoming, helpful and attentive throughout our visit. Nothing was too much trouble, and they... Se mere
Virksomheden har svaret
Very helpful salespeople. I was disappointed with the decline in choices in walking boots. I prefer Merrels or Berghaus Also the socks I bought size 5-6.5 were huge, they actually fitted my son who t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Bracknell
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
46 High Street, RG12 1LL, Bracknell, Storbritannien
- 01344 203524
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jack was so helpful and full of…
Jack was so helpful and full of knowledge
Excellent customer service
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I went in the buy a pair of walking shoes
I went in the buy a pair of walking shoes. The salesperson, Jack, was very helpful and knowledgeable, explaining the attributes of each style of shoe.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Always a pleasurable experience coming…
Always a pleasurable experience coming to Millets. Have been buying my hiking boots and rucksacks from Millets for years.
I was assisted today by Sharon and Natalie who were very helpful and great communicators.
Such a shame you are closing down. Wishing all the Staff the best for the future.
L. McCaffrey
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Jack at Millets in Bracknell served us…
Jack at Millets in Bracknell served us today and was very attentive and patient with my autistic son who would walk all over the shop to see if the shoes fitted okay. Great experience. Thank you Jack!
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Went in store today to find my daughter…
Went in store today to find my daughter some hiking boots for her DofE bronze assessment. Sharron was super helpful pointing out the best options for socks and boots. Overall great service, highly recommend!
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Besvarelse fra Millets - Bracknell
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service at Bracknell…
Excellent customer service at Bracknell store. Not sure why it’s closing down, great crew to have.
6. juni 2026
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great friendly service
Great friendly service from Jack today and ended up getting just what I wanted. Thank you!
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Jack was extremely helpful and very…
Jack was extremely helpful and very knowledgeable.
Such a shame the store is closing down. Bracknell town will really miss it.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Wide selection of outdoor apparel
Wide selection of outdoor apparel. I was going to buy one leather belt but the sales assistant JACK told me about a deal to get two for a tenner, so I bought two …bargain ! Thanks Jack.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Natalie was a superb sales assistant
Natalie was a superb sales assistant. It was a pleasure to be served by a cheerful, friendly lady.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Natalie was very friendly and helpful
Natalie was very friendly and helpful. Got me what I wanted super quickly and was very knowledgeable. I am so sad that this branch is shutting down
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Jack and their colleague were very…
Jack and their colleague were very helpful at Bracknell store. Thanks
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Jack and Oliver were super helpful with…
Jack and Oliver were super helpful with my daughter and her friend choosing hiking boots for DoE.
They explained options and checked the fit multiple times, fetching more options to ensure they got it right rather than just closing on the first ones she seemed to like.
Helpful, knowledgable, and all round top notch. Thank you both.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Visited the other day for the closing…
Visited the other day for the closing down sale, the team of Oliver and Sharon on the floor were so helpful and friendly to chat with
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Jack was really helpful today with…
Jack was really helpful today with helping me find the perfect hiking boot. He was very approachable and helped me out very quick
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Jack helped us get the correct boots…
Jack helped us get the correct boots for our hike in Norway. He was very knowledgeable and kind. All in all great service
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Sharon and Jack looked after us very…
Sharon and Jack looked after us very well
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
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