Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sharon helped with sorting out equipment for my son’s DofE expedition. Her knowledge and expertise was so helpful to make sure he had the correct stuff. Well done Sharon. We will be very sorry to see... Se mere
Virksomheden har svaret
The customer service was outstanding. Jack and Nat looked after me. They were not pushy and despite not having jobs to go to when the Bracknell store closes down they were amazing. I paid more for the... Se mere
Virksomheden har svaret
Natalie and Jack were brilliant today. Went in for a couple of dry robe type and already had our hands full. While Natalie was bagging our stuff up, Jack came and offered to take all our other shoppin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Bracknell
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
46 High Street, RG12 1LL, Bracknell, Storbritannien
- 01344 203524
5,0
Fremragende
2 t anmeldelser
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Stephen was great
Stephen was great! He was really helpful and friendly, and made my shopping experience easy and pleasant. Thanks, Stephen!
29. oktober 2025
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Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Praise for Millets Bracknell Store!
Trying to find availability of an item in store that I’d seen online, I first spoke to Stephen on the phone, who went off and found the item I had described and said it could be held for me until the next day. The same day. I was able to go into the store and try on the item that had been held for me. Sadly, it was not as expected and so the hard work for both Stephen and Sharon began!
After trying on numerous coats, the coat I settled on was not in stock in my size!
The patience, helpfulness and efficiency of both Sharon and Stephen was so appreciated though and I felt compelled to write and thank them for their great customer service. Thank you both!!
25. oktober 2025
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Besvarelse fra Millets - Bracknell
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Very helpful service
Very helpful service from Sharon on fitting for a pair of walking shoes, and from Megs on payment for purchases.
24. oktober 2025
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Besvarelse fra Millets - Bracknell
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great customer experience
Both Stephen and Oliver helped me all the way to choose the best jacket option for my daughter.
19. oktober 2025
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Besvarelse fra Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Friendly staff
Good selection of items and good prices. Stephen's very friendly and helpful. Would definitely go back in the future.
10. oktober 2025
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Besvarelse fra Millets - Bracknell
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
The staff were very pleasant
The staff were very pleasant. They showed us where we need to look for our items
11. oktober 2025
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Besvarelse fra Millets - Bracknell
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Nice experience.
The store had a wide range of outdoorsy items. Stephen was friendly and very helpful.
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Sharon and Stephen were so helpful and…
Sharon and Stephen were so helpful and founde the perfect walking boots for my daughter who has very specific tastes;
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great customer service
Great customer service. Recommend this store. Ben & Sharon were really helpful.
17. maj 2025
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Besvarelse fra Millets - Bracknell
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent customer service
Excellent customer service. It was Cody's first day and he could not have been more helpful. Manageress was on hand too, great team. Great patience while I tried on several pairs of boots, always lots of useful info. Very happy customer.
3. oktober 2025
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Besvarelse fra Millets - Bracknell
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Stephen helped us with our choice of…
Stephen helped us with our choice of product, a very cheerful and obviously knowledgable young man. A delight to meet.
4. oktober 2025
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Besvarelse fra Millets - Bracknell
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Always great friendly service in…
Always great friendly service in Milletts in Bracknell. Never pushy but always attentive and available if needed whilst being very friendly. Today was Megan’s turn to be the friendly member of staff, so thank you for the great service.
29. september 2025
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Besvarelse fra Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent help and advice
Excellent help and advice from Jack helping me choose a Peter Storm jacket and fleece.
20. august 2025
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Besvarelse fra Millets - Bracknell
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Natalie helped me choose a suitable…
Natalie helped me choose a suitable rucksack for my holiday. I'd just been to M&S where it was impossible to get assistance, so it was lovely to actually get a member of staff to help.
Thank you Natalie
2. september 2025
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Besvarelse fra Millets - Bracknell
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Amazing shop with very nice discounted…
Amazing shop with very nice discounted price .
Stephen was so helpful and knowledgeable he helped me a lot and gave me good tips to choose the right products.
27. september 2025
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Besvarelse fra Millets - Bracknell
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Useful and helpful
Had a great experience with Natalie today at Millets Bracknell. She was very helpful and friendly answering questions, checking stock and packing my purchases. Helped me make the choice for some new camping kit for my Guide unit, and explained how I could get a discount for being Girlguiding too!
26. september 2025
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Besvarelse fra Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
The assistant (Sharon) was very…
The assistant (Sharon) was very helpful, knowledgeable and friendly; great shopping experience
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Pleasant shopping experience
Stephen provided a pleasant shopping experience - not overbearing, and more than willing to answer questions. Advised that stock could be ordered into the store, and also let me know about a multi-buy offer on an item I was purchasing.
20. september 2025
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Besvarelse fra Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Stephen gave great advice about the…
Stephen gave great advice about the product.
He was also pleasant and polite. Great experience
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Millets - Bracknell
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
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