My experience with this site was extremely disappointing. They refused to pay out my bonus and simply claimed it was due to “abuse,” even though I was just playing slots normally and happened to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve been waiting for my withdrawal for over 2 days now and it’s still 'pending.' My account is fully verified, I didn't use any bonuses, and I’ve met all the requirements. Support keeps giving me... Se mere
Dont ever use this site. they assume my account related to other account and decide to close it without any proper explaination. i deposit 30$ and luckily made it to 250$ and they took it all away... Se mere
Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way
Kontaktoplysninger
2,0
Under middel
135 anmeldelser
Har besvaret 69 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast withdrawals and fast KYC
Fast withdrawals and fast KYC. Their withdrawals are really fast, and they have a lot of games, but I'm disappointed with KYC. However, it takes no more than 10 mins, but still.
7. april 2023
Uopfordret anmeldelse
Biggest scam there is
Biggest scam there is. You can't withdraw your winnings or loses
12. april 2023
Uopfordret anmeldelse
Decent casino.
11. april 2023
Uopfordret anmeldelse
Great site.
Great site.
Fast withdrawal
Lots of games.
Good bonuses.
Haven't really found anything negative with the site yet :)
10. april 2023
Uopfordret anmeldelse
Terrible scam casino
This casino is absolutely terrible, stay away you are warned!!!
30. marts 2023
Uopfordret anmeldelse
AVOID IF YOU WANT TO WITHDRAW
friend used my WiFi to play and they said he had multiple accounts and took all his money.
if there was evidence of bonus abuse or something then fair enough but he didn't even use the bonus.
money has been stolen
30. marts 2023
Uopfordret anmeldelse
Metaspins NOT pay out 9500 USD winnings
7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).
After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.
I put withdrawal request again and after 10 minutes I received email quote
"We are contacting you on behalf of our Fraud team.
We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."
I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.
If I breached one of these I would never receive welcome bonus.
This means Metaspins casino is SCAM company and not paying winnings to players.
Metaspins casino representative please provide real evidence to bitcointalk scam accusations thread.
do NOT provide fake logs edited with photoshop.
I would update this review if Metaspins casino change their decision.
7. marts 2023
Uopfordret anmeldelse
Besvarelse fra metaspins.com
Hi BubblyHorseaffa,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.
However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.
As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.
Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.
If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.
The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.
Cheers,
Metaspins Customer Experience Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.