I discovered Mene while looking for investment options in precious metals. I found their unique products to be beautiful and widely varied. I am delighted with my Etruscan ring and Athenian owl and wi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been their customer since 2018 and own several 24K gold jewelries. I love the quality and the style, but the biggest selling point is their gold jewelry is all 24K. And now, they're coming out w... Se mere
It was a pleasure dealing with Mene. The people at customer service were super helpful and nice. I had to exchange the ring I bought for a different size and they helped me do so in a very easy way. I... Se mere
Mene uses fedex for shipping and has a terrible system in place. They required signature on delivery which is totally understandable, however they do not let customers choose a time frame. If fedex w... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Menē crafts 24 karat gold and platinum investment jewelry™ that is transparently sold by gram weight. By combining innovative technology with timeless design, Menē restores the ancient tradition of jewelry as a store of enduring value.
Kontaktoplysninger
6 Place Vendôme, 75001, Paris, Frankrig
- 1-833-MENE-24K
- service@mene.com
- www.mene.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
absolutely beautiful and quality jewelry
Love Mene and love this heart charm
Love Mene and love this heart charm. This is my 6th Mene piece of Jewelry.
Mene
Received a little while ago. Quality medallion piece, only issue was it arrived with one tiny scratch next to the Mary but was slightly overweight. I’m still happy with it though.
It met the expectation
It met the expectation, of this consumer, the product is as expected.
Always a pleasure shopping on mene
Always a pleasure shopping on mene ! They carry the best of the best pieces, always and forever will buy from mene !
Loved it so much.
Loved it so much. I haven't been a customer long but love my last three purchases. I'll be back soon for sure.
Nice bracelet
Nice bracelet. A little thinner that I was expecting. It is adjustable. I plan on adding some charms to it.
If you are going to buy gold…..buy gold…
If you are going to buy gold…..buy gold 24k Gold. Everything else is not Gold. Mené understands this. This is whyvI do business with them. Beautiful product, packaging and excellent customer service. Thanks a mill, 🙏🏻
Great little/thin bracelet...it will be…
Great little/thin bracelet...it will be my daily wear. Simple and minimal. Color of 24K is amazing. Waiting for larger bracelets to become available with a lobster clasp. Custom sizes/lengths would be great addition to the line up for necklaces and bracelets!
Thanks for the great investment.
You guys deliver quality pieces and quality service on all levels. Happy with every experience and can’t wait to have another piece of quality and service.
Thanks,
Christopher
The gold value doesn’t match what you recieve
The gold value they display on there site per item isn’t the current gold value. I received a partial refund because the ring was listed at 10.15 grams and I received it at 9.83 grams. When you sell people on INVESTMENT GOLD. It’s probably not good customer relations to then short them on gold value. I will give them credit and why it wasn’t a 1 because they refunded partial payment. It wasn’t easy, in an email from customer service, Luanne, it sounded like they would refund me. When I called them and Luanne answered she made it sound that I would not get a refund because in their TERMS AND CONDITIONS, the gold can be plus or minus .50 grams. Which I find it ironic they put that in their Terms and Conditions because they know most people won’t read it and it covers them. Eventually, Luanne provided a refund, but I felt like it was not easy to get one. I think being off by .32 grams is a lot and pricey. I will say the packaging was secure and included a book from the owner, certifications which were faded (they sent me new ones). The platinum piece was heavier so I will give credit where it is due.
The jewelry came as advertised but broke!
The jewelry came as advertised, however the bracelet I ordered (37 grams) broke after my wife wore it for just a handful of occasions!
There was a link on the bracelet that was not properly sealed.
For such a premium over the gold spot price (40%) - I would expect higher craftsmanship.

Besvarelse fra Menē
Beautiful Piece & Exceptional Experience
Excellent customer service, beautiful packaging, everything I would want from this experience. Thank you!
Platinum labeling
I bought a platinum ring for my partner. She wears a 7.5 so I bought a 7 and we are having it resized. The jeweler had never heard of Mene so did a little web research and found it. Where he didn't doubt the rings authenticity (after seeing the website anyway) he pointed out that the platinum ring is inscribed "24k". Platinum is labeled in "fineness" and this, if done by standards, would be inscribed fineness 1000 or simply 1000. He reasoned that the manufacturer process for the gold ring (which was not a realistic choice for an everyday ring as it would be beat to hell in a week it being so soft) was not changed for the platinum version.
Apart from that its been a 5 star experience, the ring is beautiful and everyone is happy.
Matthew Borins VP of Customer care and…
Matthew Borins VP of Customer care and Nicole provides horrible customer service and kept canceling my order!!! shady person asks to send my id and cc photo and still cancels order. would not recommend and would never use their service again
Edit: "Wire" us the money on 2k product? what a joke that's how fraud/scam works. What company asks for wire transfer without knowing if/when a customer will get the product. Company that tries to scam customer isn't something I want to be part of. You are the one that asked me to order new with an address I will be located in... what a joke
I also,checked the bank and everything is updated and good to go funny company.

Besvarelse fra Menē
Returns for store credit take a long time
I love the jewelry I kept, including the arrow ring, a beautiful chain and a bracelet. However, I had to return several other items because they didn't fit right on me (though very nice pieces). My complaint is about the amount of time it is taking to get customer credit for replacement pieces. I was going to use credit for a gift, but it's taking more than 2 weeks after Mene received the items. I'm disappointed with the delays. However I can't say enough how lovely the products are. Sizing can be a challenge but otherwise it's gorgeous and comfortable to wear.

Besvarelse fra Menē
Could've wrapped both items individually
Mene products are very nice and reasonable, and I like the website. My recent order could've been better, as I order two items for Christmas. When the orders arrived they were boxed and wrapped into a single package. Although the gift was for a single person, I had wanted both items individually wrapped. What if the items were for two separate persons? Disappointed with this action, as I wanted the person to get two separately wrapped gifts.
Excellent presentation when receiving…
Excellent presentation when receiving the earrings I gifted my partner in the mail. Also, came with a book on the true value of currency. This is heirloom jewelry that will stay in our family for generations.
I like the pendant I bought
I like the pendant I bought, and I am happy with the customer support. I don't know if it was just me or you guys are doing this with every customer, but I received an identity request e-mail, which I saw by mere chance because it was in my junk mailbox. The correspondence that followed took some additional time and I received my purchase literally in the last minute! Also please open a store/shipping location in Canada! Montreal or Toronto will be great! Thank you!
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