Menē Anmeldelser 

1.417
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I discovered Mene while looking for investment options in precious metals. I found their unique products to be beautiful and widely varied. I am delighted with my Etruscan ring and Athenian owl and wi... Se mere

Bedømt til 5 ud af 5 stjerner

I've been their customer since 2018 and own several 24K gold jewelries. I love the quality and the style, but the biggest selling point is their gold jewelry is all 24K. And now, they're coming out w... Se mere

Bedømt til 5 ud af 5 stjerner

It was a pleasure dealing with Mene. The people at customer service were super helpful and nice. I had to exchange the ring I bought for a different size and they helped me do so in a very easy way. I... Se mere

Bedømt til 1 ud af 5 stjerner

Mene uses fedex for shipping and has a terrible system in place. They required signature on delivery which is totally understandable, however they do not let customers choose a time frame. If fedex w... Se mere

Virksomhedsoplysninger

  1. Smykkeforretning

Oplysningerne kommer fra forskellige eksterne kilder

Menē crafts 24 karat gold and platinum investment jewelry™ that is transparently sold by gram weight. By combining innovative technology with timeless design, Menē restores the ancient tradition of jewelry as a store of enduring value.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(1.417)

55 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Mene

Received a little while ago. Quality medallion piece, only issue was it arrived with one tiny scratch next to the Mary but was slightly overweight. I’m still happy with it though.

11. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great little/thin bracelet...it will be…

Great little/thin bracelet...it will be my daily wear. Simple and minimal. Color of 24K is amazing. Waiting for larger bracelets to become available with a lobster clasp. Custom sizes/lengths would be great addition to the line up for necklaces and bracelets!

22. januar 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

The gold value doesn’t match what you recieve

The gold value they display on there site per item isn’t the current gold value. I received a partial refund because the ring was listed at 10.15 grams and I received it at 9.83 grams. When you sell people on INVESTMENT GOLD. It’s probably not good customer relations to then short them on gold value. I will give them credit and why it wasn’t a 1 because they refunded partial payment. It wasn’t easy, in an email from customer service, Luanne, it sounded like they would refund me. When I called them and Luanne answered she made it sound that I would not get a refund because in their TERMS AND CONDITIONS, the gold can be plus or minus .50 grams. Which I find it ironic they put that in their Terms and Conditions because they know most people won’t read it and it covers them. Eventually, Luanne provided a refund, but I felt like it was not easy to get one. I think being off by .32 grams is a lot and pricey. I will say the packaging was secure and included a book from the owner, certifications which were faded (they sent me new ones). The platinum piece was heavier so I will give credit where it is due.

4. januar 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The jewelry came as advertised but broke!

The jewelry came as advertised, however the bracelet I ordered (37 grams) broke after my wife wore it for just a handful of occasions!

There was a link on the bracelet that was not properly sealed.

For such a premium over the gold spot price (40%) - I would expect higher craftsmanship.

11. januar 2024
Uopfordret anmeldelse
Menē-logo

Besvarelse fra Menē

Dear Gabe,

Thank you for reaching out. We are very sorry about your experience with the Oval Link Chain Bracelet and we want to make it right. Our senior manager will be contacting you directly by email to help you.

Sincerely,

Menē Customer Care

Bedømt til 5 ud af 5 stjerner

Platinum labeling

I bought a platinum ring for my partner. She wears a 7.5 so I bought a 7 and we are having it resized. The jeweler had never heard of Mene so did a little web research and found it. Where he didn't doubt the rings authenticity (after seeing the website anyway) he pointed out that the platinum ring is inscribed "24k". Platinum is labeled in "fineness" and this, if done by standards, would be inscribed fineness 1000 or simply 1000. He reasoned that the manufacturer process for the gold ring (which was not a realistic choice for an everyday ring as it would be beat to hell in a week it being so soft) was not changed for the platinum version.
Apart from that its been a 5 star experience, the ring is beautiful and everyone is happy.

4. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Matthew Borins VP of Customer care and…

Matthew Borins VP of Customer care and Nicole provides horrible customer service and kept canceling my order!!! shady person asks to send my id and cc photo and still cancels order. would not recommend and would never use their service again

Edit: "Wire" us the money on 2k product? what a joke that's how fraud/scam works. What company asks for wire transfer without knowing if/when a customer will get the product. Company that tries to scam customer isn't something I want to be part of. You are the one that asked me to order new with an address I will be located in... what a joke

I also,checked the bank and everything is updated and good to go funny company.

30. december 2023
Uopfordret anmeldelse
Menē-logo

Besvarelse fra Menē

Dear Mr Lee,

Thank you for reaching out. Our Customer Care team attempted to work with you to help you place an order that would meet our verification requirements, but your recent order was canceled due to many informational inconsistencies. Our payment processor had concerns about your order and recommended that it be canceled.

All orders are subject to acceptance by Menē. We are not obliged to accept your order and may, at our discretion, decline to accept your order.

Sincerely,

Menē Customer Care

Bedømt til 3 ud af 5 stjerner

Returns for store credit take a long time

I love the jewelry I kept, including the arrow ring, a beautiful chain and a bracelet. However, I had to return several other items because they didn't fit right on me (though very nice pieces). My complaint is about the amount of time it is taking to get customer credit for replacement pieces. I was going to use credit for a gift, but it's taking more than 2 weeks after Mene received the items. I'm disappointed with the delays. However I can't say enough how lovely the products are. Sizing can be a challenge but otherwise it's gorgeous and comfortable to wear.

4. januar 2024
Uopfordret anmeldelse
Menē-logo

Besvarelse fra Menē

Good day,

We are sorry for the delay in processing your return. We are experiencing higher-than-normal holiday volumes which has led to a longer than usual assaying and refunding timeline.

Please reach out to us at service@mene.com with the subject "Trustpilot Review" so our senior manager can help you.

Sincerely,

Menē Customer Care

Bedømt til 3 ud af 5 stjerner

Could've wrapped both items individually

Mene products are very nice and reasonable, and I like the website. My recent order could've been better, as I order two items for Christmas. When the orders arrived they were boxed and wrapped into a single package. Although the gift was for a single person, I had wanted both items individually wrapped. What if the items were for two separate persons? Disappointed with this action, as I wanted the person to get two separately wrapped gifts.

28. december 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I like the pendant I bought

I like the pendant I bought, and I am happy with the customer support. I don't know if it was just me or you guys are doing this with every customer, but I received an identity request e-mail, which I saw by mere chance because it was in my junk mailbox. The correspondence that followed took some additional time and I received my purchase literally in the last minute! Also please open a store/shipping location in Canada! Montreal or Toronto will be great! Thank you!

22. december 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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