Raf and his colleagues in the Cambridge office in King Street expertly packaged an antique wooden chair for us that we wanted to send to Italy and organised its shipment by road with TNT. The chair ar... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Really poor experience with the MBE ALTRINCHAM branch. They leave me completely in the dark, no reply, no delivery, nothing! They have my auction goods worth more than 1k that I obviously paid for, I... Se mere
Impeccable service - highly professional packaging for a fragile item I was shipping. The team went out of their way to handle my parcel at very short notice and for a very reasonable fee. Highly re... Se mere
Thank you Ling. ✨ I had the pleasure of being seen by Ling. I can't thank her enough for making sure my experience at Mailbox exceeded my expectations. I was running late for the next day del... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Business to business-service
- Kurértjeneste
- Digitaltryk
- Postkasseudlejning
- Onlineauktion
- Fragt- og forsendelsesservice
Skrevet af virksomheden
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Kontaktoplysninger
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, Storbritannien
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4,5
Fremragende
2 t anmeldelser
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service- friendly and so fast!!!!
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery, they simply said they would do their best, and they did, made my bank holiday weekend!!! Really really good guys to deal with!!!
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
We are thrilled to hear that the Sheffield team could make your bank holiday weekend by delivering so far ahead of schedule. While we always aim to do our best, beating an estimate by a full week is a result we are particularly proud of!
It is also great to know you enjoyed the "human" and friendly service—we believe that personal touch makes all the difference in logistics.
Best regards,
The Team at Mail Boxes Etc. Sheffield
Well packed and delivered fragile item safely
MBE Birmingham 022 was recommended by the auction house to ship internationally. Package was very well packed and delivered safely. An area for improvement would be to be more communicative via email about the collection status of the item from the auction house.
16. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
We are pleased to hear that our Birmingham team’s packaging lived up to the auction house's recommendation and ensured your item arrived safely across international borders.
We also truly appreciate your constructive feedback regarding communication during the collection phase. Providing clear, proactive updates at every stage is something we are constantly working to refine, and we will certainly use your comments to help us improve that experience for future clients.
Best regards,
The Team at Mail Boxes Etc. Birmingham
Friendly staff helpful collected from…james
Friendly staff helpful collected from auction house packaged 1st class good communication
23. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
It is great to hear you had such a positive experience, Mr Nuttall!
We are delighted that our Ruislip team provided the friendly and helpful service we strive for. Collecting from auction houses and ensuring "1st class" packaging are our specialities, so it is wonderful to know our communication kept you well-informed throughout the process.
Best regards,
The Team at Mail Boxes Etc. London - Ruislip
Reliable delivery company
I was looking for a way to send a mountain of books (acquired over years of PhD research) from the UK to the US, and decided to try this delivery company. Raf was very kind, helpful, and knowledgeable throughout the entire process. I would definitely recommend his business to anyone looking to ship things overseas.
10. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
Congratulations on completing your PhD research! We are so pleased that Raf and the Cambridge team could help you transport such an important collection back to the US. Shipping a large volume of books internationally requires careful handling and expertise, so it is wonderful to hear that Raf’s knowledge and kindness made the process smooth for you.
Thank you for your recommendation and for trusting us with your research materials!
Best regards,
The Team at Mail Boxes Etc. Cambridge
Thank you, thank you, thank you!
The staff were incredibly friendly and accommodating to my requests. Big shoutout to Peter, Raz and Jack! Highly recommend their services!!
2. april 2026
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A huge thank you right back at you, AC!
We are absolutely thrilled to receive such a glowing recommendation. It is wonderful to hear that our Holborn team was so accommodating to your requests—we always strive to go that extra mile to ensure our customers get exactly what they need.
We will make sure to give a big shoutout to Peter, Raz, and Jack! They will be delighted to know their hard work made such a positive impression.
Best regards,
The Team at Mail Boxes Etc. London - Holborn
The staff here are soooo friendly and…
The staff here are soooo friendly and helpful! Embassy never update me anything but since it’s the last day before Easter weekend and my flight was booked already, I was no anxious and went there to try my luck. They helped me to look through their latest arrival batch and actually found mine! Thank you thank you thank you! Saved my day!
2. april 2026
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Saved just in time for the holiday!
What an incredible result, Cai! We completely understand how stressful it is waiting for embassy documents, especially with a flight booked and a bank holiday weekend approaching.
We are so glad you "tried your luck" and visited our Holborn branch. Our team takes great pride in being proactive, and we are thrilled they were able to sort through the latest arrivals to find your documents and save your trip!
Thank you for the wonderful feedback—safe travels, and we hope you had a fantastic Easter break!
Best regards,
The Team at Mail Boxes Etc. London - Holborn
I think we have new champion for…
I think we have new champion for 2026...I sent email this morning asking only for information and 2 uhrs later my items were picked up from the auction house packed, paylink sent...This speed and customer service I haven't seen yet...this is 1000 stars review
Great job MBE🥳💪💪
Dr.Knorr
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you, Dr Knorr! We are absolutely thrilled to be your "new champion." Going from an initial enquiry to a completed pickup and packing in just two hours is exactly the kind of gold-standard service we strive to provide for our auction clients.
We really appreciate the 1000 stars—our team will be celebrating this one!
Best regards,
The Customer Support Team
Very good responsive booking service…
Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packaging and use of UPS courier was without any hassle and arrived as promised
Would use this service again without hesitation
18. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
It is fantastic to hear that our Leeds team provided that personal touch you were looking for, Dr Hughes!
Collecting artwork from an auction house requires careful coordination, so we are glad to hear the entire process—from the initial quote to the final UPS delivery—was completely hassle-free. Ensuring your picture arrives in great condition through professional packaging is our top priority.
Thank you for the "without hesitation" recommendation!
Best regards,
The Team at Mail Boxes Etc. Leeds
Excellent courier service
Excellent courier service. Very helpful, professional and straight forward. Parcel arrived safely and quickly. Would certainly use again.
27. marts 2026
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A great result, Fred!
We are delighted to hear that our Leeds team provided a straightforward and professional experience. Ensuring your parcel arrives safely and quickly is what we do best, and we truly appreciate your feedback regarding our helpful service.
We look forward to assisting you again soon!
Best regards,
The Team at Mail Boxes Etc. Leeds
Thank you Jack! Fantastic experience!
Jack was the kindest person I have come across. He went out of his way to help me and I cannot thank him enough!
26. marts 2026
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A truly heartwarming review!
Thank you so much, Julia! We are incredibly proud of Jack for going above and beyond to help you. We aim to provide more than just a service, and it's clear that Jack’s kindness made a real difference in your experience at our Holborn branch.
We'll be sure to pass your lovely comments on to him—it will make his day!
Best regards,
The Team at Mail Boxes Etc. London - Holborn
You sign up and pay
You sign up and pay, then they take you through 3rd party company verification more than a bank. It glitches and nobody can help. Then you cancel and it takes many messages to get SOME not all of your money back. Terrible amateur service.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
We are sincerely sorry for the frustration and the poor experience you had with our verification and refund process, Tabo.
It is clear we fell short of the professional standard we aim to provide. We would like to investigate why the system glitched and why your refund was not processed fully and promptly.
Please reach out to us with your details at marketing@mbe.uk, and we'll look into resolving this for you.
Best regards,
The Customer Support Team
Items arrived damaged and insurance is…
Items arrived damaged and insurance is for nothing.
The service is expensive and I paid extra for insurance. But they are not responsive for the insurance claims, dragging things for two months.
I asked for insurance information multiple times, but all attempts failed. Now I seriously doubt that they actually purchased one.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Gemini said
We are deeply sorry to hear about the damage to your items and the frustration you have experienced with the claims process, S Shin. This is certainly not the level of service we aim to provide at our Cheltenham branch.
We understand how stressful it is when valuable items are damaged, especially when you have taken the precaution of purchasing cover. We would like to clarify that our "Enhanced Cover" is a professional service we provide directly to protect our customers, and we take our responsibility to resolve these claims very seriously.
Two months is far too long for you to be waiting for a clear update or information regarding your claim. We would like to escalate this immediately to ensure you receive the responsiveness and transparency you deserve.
Please contact the branch manager at Cheltenham directly, or email our head office support team with your tracking and claim reference numbers so we can prioritise a resolution for you.
Best regards,
The Team at Mail Boxes Etc. Cheltenham
Besvarelse fra Mail Boxes Etc. UK & Ireland
It is fantastic to hear that we hit the trifecta for you, Jonathon!
We are delighted that our Leeds team provided top-tier communication, specialist packing, and a competitive price for your shipment. Getting all three right is exactly what we strive for to ensure our customers have a seamless experience.
Many thanks for the kind words and for choosing Mail Boxes Etc.!
Best regards,
The Team at Mail Boxes Etc. Leeds
Great shipping company!
Great shipping company!! Great service very professional, very friendly and courteous customer service. The item arrived in perfect condition, beautifully and professionally packaged communication was excellent, each step of the way I would highly recommend and use there services again
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
It is fantastic to hear that your experience with our Muswell Hill team was so professional and positive, Daniel!
We are delighted that your item arrived in perfect condition and that you were impressed by our "beautifully and professionally packaged" standards. Providing clear communication at each step of the journey is exactly how we aim to give our customers peace of mind, and it is wonderful to know our friendly service hit the mark for you.
Thank you for the high recommendation—we look forward to helping you again in the future!
Best regards,
The Team at Mail Boxes Etc. London - Muswell Hill
great experience
great experience, the staff was patient and nice.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
It is wonderful to hear that you had such a great experience with our Cambridge team!
We are delighted that our staff could provide the patient and friendly service you were looking for. Creating a supportive environment for our customers is exactly what we aim for, and knowing we met your expectations is the best feedback we could receive.
Thank you for your kind words!
Best regards,
The Team at Mail Boxes Etc. Cambridge
care and enthusiasm
The staff at MB Hatten Garden are extremely friendly and helpful but also go out of their way, following up to make sure transactions go smoothly - whether it's dealing with customs or making sure print jobs are perfect. It is always a pleasure to work with them.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
It is such a pleasure to hear that our Hatton Garden team has become a trusted partner for your projects, Jane!
We are delighted that their "care and enthusiasm" shines through, whether they are navigating the complexities of international customs or ensuring your print jobs are produced to a perfect standard. Going the extra mile to follow up and ensure every transaction is seamless is exactly the level of service we strive for.
Thank you for your kind words—we truly value your continued support!
Best regards,
The Team at Mail Boxes Etc. London - Hatton Garden
Excellent service
Good communication.
Great care taken with the collection and packing of a sculpture, meticulously and securely packed, delivered safely.
17. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
It is wonderful to hear that your sculpture arrived safely, Paranys!
Handling fine art and sculpture requires a high level of precision, so we are delighted that our Tunbridge Wells team’s meticulous and secure packing met your expectations. We know how important clear communication is when transporting unique pieces, and it is great to know you felt well-informed throughout the process.
Thank you for trusting us with your collection—we take great pride in ensuring these items are treated with the utmost care.
Best regards,
The Team at Mail Boxes Etc. Tunbridge Wells
Bobby was super friendly and helpful!
Bobby was super friendly and helpful!
17. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
It is fantastic to hear that Bobby made such a great impression, Shreman!
Providing a friendly and helpful service is exactly what we aim for, and we are delighted that our City team—and Bobby in particular—hit the mark for you. We’ll be sure to pass your "super" shout-out directly to him!
Thank you for choosing us!
Best regards,
The Team at Mail Boxes Etc. London - City
Very helpful staff
Very helpful staff, Rapid service. Very well packed. Decent price. All good.
18. marts 2026
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Besvarelse fra Mail Boxes Etc. UK & Ireland
It is fantastic to hear that you had such a positive experience with us, David!
We are delighted that our Chichester team provided the rapid service and helpful support you were looking for. "Very well packed" is exactly what we aim for to ensure every item arrives safely, and it is great to know you found the pricing to be fair.
Thank you for the "All good" recommendation!
Best regards,
The Team at Mail Boxes Etc. Chichester
Top quality service.
This branch of Mail Boxes is such a pleasure to deal with. Staff are super friendly, the service is very fast and they got a parcel to me very, very quickly.
A real pleasure to deal with them as they dealt with a chore so effortlessly for me. I would always use them for anything that I need.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
It is wonderful to hear that our Glasgow City team could turn a "chore" into such a seamless experience for you, Robert!
We are delighted that you found our staff super friendly and were impressed by how very, very quickly your parcel arrived. Providing top-quality service with a fast turnaround is exactly what we strive for, and knowing that you would choose us for all your future needs is the highest compliment we could receive.
Thank you for your kind words—it was a real pleasure assisting you!
Best regards,
The Team at Mail Boxes Etc. Glasgow - City
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