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Mail Boxes Etc. UK & Ireland - York Anmeldelser 2

•
TrustScore 3.5 ud af 5

3,6

Business to business-service
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Lokation

Skift lokation

13 Micklegate, YO1 6RA York, GB

•
01904 395 224

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Virksomhedsoplysninger

  1. Business to business-service
  2. Kurértjeneste
  3. Digitaltryk
  4. Postkasseudlejning
  5. Onlineauktion
  6. Fragt- og forsendelsesservice

Skrevet af virksomheden

At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.

Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 72 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Professionals

Quick responses. Organized. Item well packed. Personal touch ie respondent’s name end of email. Small touches but it all adds up.

28. januar 2026
Uopfordret anmeldelse
Mail Boxes Etc. UK & Ireland - York-logo

Besvarelse fra Mail Boxes Etc. UK & Ireland - York

Many thanks for the five-star review, Ron!

We are delighted to hear that you appreciated the professional service and the "personal touches," such as including our names in our emails. It’s great to know that our quick responses, organisation, and specialist packing added up to a positive experience for you.

Best regards,

The Team at Mail Boxes Etc. York

Bedømt til 1 ud af 5 stjerner

Unhelpful with no sense of customer service

After filling out a lengthy request form on the MBE website and including every detail under the sun about an auction collection I needed, my information was passed to the York branch, who then informed me that the system had sent my lead to them incorrectly and that it should have gone to a different store.

They then told me that they had updated my request with the other branches information, which I later found out was not true and when I asked if they could at least forward my request to the other branch so that the other branch could see all of the details provided on the form originally, they flat out refused and said I could fill out the form again - despite me having no guarantee it would go to the right branch this time given the first form didn’t. But they flat out refused to provide any assistance in passing my lead off to the other branch.

It’s clear they view themselves as a standalone business with no affiliation to any other branches despite being in a network of branches. Very much the “ I don’t care about the customer if they’re not buying something from me right now” type of customer service and mindset you would see from franchises in 1995. It makes not only the York location look bad but MBE as a whole.

28. april 2025
Uopfordret anmeldelse
Mail Boxes Etc. UK & Ireland - York-logo

Besvarelse fra Mail Boxes Etc. UK & Ireland - York

Hi Terry,

Thank you for taking the time to share your experience. We're very sorry to hear about the confusion and lack of support you encountered, and we understand how frustrating this must have been, especially after providing detailed information.

This is not the level of service we aim to deliver, and we appreciate you bringing this to our attention. Please email us directly at nso@mbe.uk with your original request details so we can further investigate this and assist you properly.

Best regards,
Mail Boxes Etc. UK & Ireland

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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