I had a very frustrating experience with my recent purchase. Firstly, the truck bed length was wrong upon delivery, which caused a lot of inconvenience. On top of that, the Bluetooth system doesn’t wo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
SMOOTH & EASY TRANSACTION. DAMIEN WAS KIND ENOUGH TO PICK ME UP FROM THE AIRPORT. HAPPY WITH MY PURCHASE! I WOULD RECOMMEND GO SEE DAMIEN @ MAXUS NORTHSIDE TRUCK!!
Richard wood Kept me up to date with my purchase and was very welcoming.. Slight hitch on the day with a third party company but quickly resolved..
Adam Crofton at the sales was great on doing his job, patient,polite very clear, happy to help on what he could.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Maxus Northside offer the sale, service and repair of the entire Maxus van range. Partnering businesses since 2021 moving them into the all electric age with style and comfort. Since our beginnings, we have developed more than just buildings. Our investors in people scheme has received silver accreditation. Every member of the Northside team is an industry expert and a vehicle enthusiast. Whether you are working with sales, technical or support you are guaranteed to be in safe hands. Our sales and services are tailored to cover every customer want and need, carrying one of the largest volume of stock vehicles across all UK based Maxus dealerships.
Kontaktoplysninger
Elland Way, LS11 0EY, Leeds, West Yorkshire, Storbritannien
- 01133 504 877
3,4
Middel
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible experience - avoid this company at all costs
Update 8th May . Have reduced the review to 1 star as it is now May and we have been promised over and over again that the truck had been serviced prior to pickup and that the paperwork was “on its way”. Finally a parcel arrived today that had the touchup paint, but STILL no service paperwork, despite us being told that it was all being sent out together. They have obviously not serviced the vehicle at all otherwise why has it been 2 months and still they cannot provide us with the record ? Feel like we have been lied to all along. Will be escalating this to the Sales Director as we have had no luck dealing with the salesman himself. (Oh and by the way, the truck broke down and we had to call the AA out to it 3 days ago so there is obviously some issue with it. Very unhappy customer…..
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12 March review - Bit of a mixed experience to be honest. The salesman was knowledgable, personable and helpful, but we did have to chase him up for information during the sales process quite a bit. We did eventually get answers and we were pleased to eventually be able to pick up the vehicle as agreed. But there were some scratches and dints that we weren’t expecting (we were told it would be sent to the body-shop first) and to our surprise the service light was already on. We were told that a service HAD actually been done and that the paperwork would be forwarded on straight away, but it has now been 2 weeks since we collected it, and, despite chasing (with no response), there has been nothing. I suspect maybe the service hadn’t actually been done after all ? We were also promised a touch-pen for the unexpected scratches, but again that hasn’t arrived. So our experience is that they are great when you are buying, but the after-sales so far hasn’t been great. Hopefully it will get resolved. If so then I will update this review .
25. marts 2026
Richard wood excellent to deal with
Richard wood
Kept me up to date with my purchase and was very welcoming..
Slight hitch on the day with a third party company but quickly resolved..
26. februar 2026
SMOOTH & EASY TRANSACTION
SMOOTH & EASY TRANSACTION. DAMIEN WAS KIND ENOUGH TO PICK ME UP FROM THE AIRPORT. HAPPY WITH MY PURCHASE! I WOULD RECOMMEND GO SEE DAMIEN @ MAXUS NORTHSIDE TRUCK!!
30. januar 2026
I got a brand new deliver lwb 9 2025…
I got a brand new deliver lwb 9 2025 it's advertised saying you can get android auto no chance it doesn't support android auto I've tried everything and contract maxus deliver 9 2025 they say it's not so why are they selling the van with android auto it's a rip off big screen that's ut
12. juli 2025
Uopfordret anmeldelse
I had a very frustrating experience…
I had a very frustrating experience with my recent purchase. Firstly, the truck bed length was wrong upon delivery, which caused a lot of inconvenience. On top of that, the Bluetooth system doesn’t work correctly, and I’ve had ongoing issues with it. What’s worse is the customer service — they’ve completely dropped the ball. I’ve sent emails about the issues, but they never responded. When they did address the problems, they didn’t fix them properly. Overall, the service and quality were not what I expected, and I’m extremely dissatisfied.
29. november 2024
Besvarelse fra Maxus Northside - Leeds
Dear Damian,
Thank you for taking the time to leave your feedback.
We would like to take the opportunity to look into this matter further for you. Please can you email your registration number to customercare@northside.co.uk
Kind regards
Customer Care Team
It was very easy to speak to salesman…
It was very easy to speak to salesman and get a new van sorted in a very short time
25. oktober 2024
Besvarelse fra Maxus Northside - Leeds
Thank you for choosing Maxus Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Good communication skills
Adam Crofton at the sales was great on doing his job, patient,polite very clear, happy to help on what he could.
11. maj 2024
Besvarelse fra Maxus Northside - Leeds
Dear Krenar
Thanks you for choosing Northside and taking the time to leave your 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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