Love Martha Jackson Jewellery, ordered Victorian earrings for daughter for Christmas and she very hard to Buy for but loved them, just ordered matching necklace for her for this Christmas and so beau... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered the topaz ring and moonstone earrings. They are both delicate and beautifully made. I have ordered lots from Martha Jackson and have never been disappointed. Prompt delivery too. I highly... Se mere
Really lovely necklace bought for a friend's special birthday, very quick delivery and package really well.
My husband wanted to buy me a silver gift for our 25th wedding anniversary. Luckily he let me choose. My wavy torque is beautiful and I've had numerous compliments about it. It was easy to order, arri... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Martha Jackson's jewellery is inspired by nature. Check out our great quality designs, jewellery and gifts made from sterling silver and meteorite!
Kontaktoplysninger
Unit 16, 14 King Square, , BS2 8JH, Bristol, Storbritannien
- 0117 330 3542
- enquiries@marthajackson.co.uk
- www.marthajackson.co.uk
4,8
Fremragende
190 anmeldelser
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So happy
I am so happy with the gift for my sisters birthday. Even though her birthday is not yet i was so excited and pleased with my purchase i gave them to her early x They are stunning. ( Dangling Cala Lily earrings) Thank you Martha
10. maj 2023
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Besvarelse fra Martha Jackson
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!
Superb quality & excellent service.
I bought 3 pairs of silver safety pin earrings. I got 10% off & the quality of silver was really good. Really lovely earrings. A great, quick & efficient service. Earrings were sent very quickly. I will definitely be using them again & I would highly recommend. Thank you
10. maj 2023
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Besvarelse fra Martha Jackson
Thank you for the amazing review! We’re so glad you’re happy with your experience and appreciate your kind words.
Bought a pair of earrings at £30
Bought a pair of earrings at £30. valued at £80 look like something came out of a lucky bag..Absolutely disappointed at the purchase..never again...
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you for your feedback. I’m very sorry to hear that the earrings did not meet your expectations. We always aim to provide high-quality jewellery and I regret that we fell short in this instance.
All of our jewellery is able to be returned for a refund if unworn, or we can also arrange an exchange if the customer is unhappy with their order. Please feel free to contact us directly to discuss this further.
Kind regards,
Impressive
Ordered 2 pairs of earrings which were stunning. Good amount of silver at a reasonable price. Delivery was also within 3 days. Highly impressed.
1. marts 2023
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Besvarelse fra Martha Jackson
Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!
Variable Quality
Ordered 2 pairs of silver earrings. One I was happy with, the other was a pair of hooped earrings that were quite flimsy and the back fitting was so stiff that the hoop became misshapen as I battled to open / close it.
They weren’t cheap @ £50 for the 2 pairs.
I messaged them on FB, and basically the reply was “ Thanks for letting us know “ ! Will not buy from them again.
Update - the firm did answer my complaint, and I was given a refund for the earrings.
Therefore I have added one more star to my review.
15. februar 2023
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you for your feedback. We're sorry to hear about your experience with the hooped earrings. We understand your frustration with both the quality and the response you initially received. We're glad to hear that after further communication, your concerns were addressed and you received a refund for the item. We appreciate you updating your review to reflect this resolution and hope to have the opportunity to serve you better in the future. Your feedback is invaluable in helping us improve.
Silver drop earings.
Found this company online, ordered yesterday lunchtime & much to my surprise arrived today! Beautiful silver drop earings, gift boxed with a little gift card & free post - amazing service - thank you.
8. februar 2023
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Besvarelse fra Martha Jackson
Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.
Drop amethyst earrings
I ordered a pair of amethyst drop earrings for my daughters birthday.
They arrived the day after I ordered them and I wasn't disappointed.
They are beautiful, well made, delicate and not too big. Shame they don't seem to do a matching necklace. I couldn't find one on the website when I looked.
20. januar 2023
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Besvarelse fra Martha Jackson
Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.
Beautiful Jewellery
I've ordered a few things now, super impressed with the quality, service and price. Beautiful jewellery. Excellent service.
7. december 2022
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Besvarelse fra Martha Jackson
We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!
Amazing customer service
Amazing customer service, same day despatch. Excellent overall
21. oktober 2022
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Besvarelse fra Martha Jackson
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!
2 out of 3 pairs of earrings broke within a few weeks
The jewellery looks very nice. But unfortunately it is way below the quality level it should be. Bought 3 pairs of silver sterling earrings (£20 each). 2 of the 3 pairs broke, one pair at 2 weeks old, one pair at 6 weeks old. And because of their returns policy (you cannot return worn earrings, even if they have broken) we have wasted all that money and no chance of a refund.
So cannot recommend them. I hope they improve their quality and also improve their returns scheme.
15. juni 2022
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Hi, Thanks so much for taking the time out to review our products. Customer satisfaction is our priority here at Martha Jackson so I am sorry to hear that we have not met your needs. With any faulty jewellery we will always offer to replace or return the items to us for a refund, including earrings. If you would like to get in contact with us about this further with your order number please do send us an email.
Very disappointed
Very disappointed in quality of workmanship of my earrings. Given that ear-hooks & jewel settings are most probably factory made, the only craftmanship required was to set the stone: after wearing 11 times one stone fell out. Swapped for new no problem - a few weeks later the other stone fell out. Had similar from other sources that have lasted years. Was a gift, so unwilling to let gifter know, as embarrassing for her.
21. maj 2022
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you for sharing your feedback, and I’m so sorry to hear about your experience with our earrings. We take great pride in the quality of our jewellery, so it’s disappointing to hear that this fell short of your expectations.
I’m glad we were able to swap the earrings for you initially, but I understand how frustrating it must have been to have another issue occur. This is certainly not the standard we strive for, and I’d like to make things right for you.
Please feel free to reach out to us directly so we can discuss this further and explore how we can resolve this for you. Your satisfaction is very important to us, and we truly value your feedback as it helps us improve.
Excellent service
Beautiful ring, perfect engraving, Excellent service, very quick delivery.
Will definitely buy more.
13. april 2022
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.
Excellent Service
Ordered Friday Dinner and My earings arrived Saturday Breakfast!! And just delightful... perfect ...Thank you... I will definitely order more xx
19. februar 2022
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Besvarelse fra Martha Jackson
Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!
Beautiful jewellery, exceptional service.
Beautiful jewellery. Exceptional service. An extremely helpful person answered the phone straight away and personally checked the items I enquired about, even doing their own research for suitability of a brooch for a specific use. Basic delivery option was superfast. I was able to buy 2 items, then return one item with no fee. The day after posting the unwanted item back, I received a personal email to say that they had made the refund. I would not hesitate to recommend Martha Jackson.
16. februar 2022
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!
Quality and care
Delivery was swift, and what a joy the jewellery is too. The jewellery is a delight, and the thoughtful quality of presentation of the jewellery makes it even more delightful - making gifting the jewellery so easy, a real pleasure to give, and to receive.
Well done Martha Jackson for delivering quality in every way.
14. december 2021
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!
Unique and lovely!
I've bought from Martha Jackson via Etsy previously but went direct this time.
I love their unique designs and that they use recycled silver. You don't get anything like this on the hight street and they are very well priced.
Delivery is quick and the jewellery is well packaged.
10. december 2021
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.
Love this
Love this! Gorgeous jewellery. Great customer service.
9. december 2021
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you for the amazing review! We’re so glad you’re happy with your experience and appreciate your kind words.
Incredible customer service!!
Incredible customer service, I can’t fault them at all! I messaged on a Sunday evening with a self-inflicted gift box disaster (dropped water allover it and it was somebody else’s) and I got a response within minutes, with the new gift box sent straight out to me the next day.
I couldn’t have wished for better customer service and will be buying their gorgeous products really soon.
Absolutely wonderful business. Would recommend to anyone!
6. december 2021
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!
Highly recommend.
Bought a silver locket online, having given up trying to find a classic, simple design in the stores. It was absolutely beautiful, perfectly inscribed. This company will be my first port of call when looking for something special and really good quality.
4. december 2021
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!
Amazing service.
Just received the earrings I ordered as a gift for someone.Absolutely delighted with them. Amazing service and extremely quick delivery.Thank you
9. november 2021
Uopfordret anmeldelse
Besvarelse fra Martha Jackson
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!
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