I was really excited about trying this ice cream as it’s directly from the farm. Since minimum order was about GBP 24 for home delivery, we had to make space in the freezer for all four tubs... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From online ordering to delivery everything is efficient and professional. Delivery man is always friendly and helpful. Was sad with my latest order some of your flavours were unavailable in 1 Ltr tu... Se mere
I order my dogs ice cream direct as the pet shop I used to get it from closed. Same price, if you order enough it's free delivery. Arrives completely frozen by courier and it's the only pet ice crea... Se mere
It went down extremely well at my 70th birthday celebration. The coffee went very quickly. The champagne & strawberry sorbet was divine. Just have a small amount left and a little vanilla. Will have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.
Kontaktoplysninger
4,7
Fremragende
283 anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
Very prompt service from start to finish. Was kept informed of delivery 😃
28. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thanks so much for your review! We're glad to hear the ordering and delivery process was nice and easy
Icecream is delicious
Icecream is delicious, delivery comes on time and well packed. Can’t recommend enough
30. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you for the lovely feedback! We're so pleased you're enjoying the ice cream and that delivery has been smooth and reliable. Your recommendation means a lot to us!
Besvarelse fra Marshfield Farm Ice Cream
Thank you! We're so glad you enjoyed the ice cream and received excellent service. We really appreciate your support!
Best in the West!
The taste is just brilliant - and having it delivered to the door is really helpful.
29. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you so much! We're thrilled you enjoyed the taste and found the home delivery convenient. We can’t wait to deliver more of your favourites soon!
Ice Cream was delivered frozen…
Ice Cream was delivered frozen promptly. The Rum and Radin flavour was amazing
28. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you for the great feedback! We're delighted to hear that you loved the Rum and Raisin flavour — it's one of our favourites too!
Quick delivery of freezer
28. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you for your feedback! We're glad to hear the freezer was delivered quickly. We appreciate your support and look forward to serving you again soon!
Appalling customer service
Updated - this was eventually resolved so I’ve updated the rating.
Firstly, I love the ice cream, as do my dogs. My issue is with the home delivery and customer service experience. I ordered some dog ice cream and a tub for me, the delivery guidelines said there was 30 hours of transit time available with the dry ice. There was no option to schedule delivery so unfortunately I was at work when the delivery arrived. My neighbour took it in and put it somewhere cool but by the time I arrived home 6 hours later it was liquid. Theoretically with a next day delivery service this should still be within the 30 hours. Customer service have since ignored 3 emails, and the phone line simply tells you to email. Disappointing.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Marshfield Farm Ice Cream
Thank you so much for your feedback, and we're glad to hear that both you and your dogs enjoy our ice cream! We truly apologise for the inconvenience caused with the delivery and customer service experience. We've now resolved the issue, and we're continuously working on improving our processes to ensure a better experience in the future. Your comments are invaluable in helping us make the necessary adjustments. We appreciate your understanding and support!
All flavours of ice cream were lovely
All flavours of ice cream were lovely. Best ice cream in my opinion. Quick delivery and well packed and insulated.
7. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you! We're so happy you loved all the flavours and appreciated the speedy, well-packed delivery. That “best ice cream” shoutout means the world!
Besvarelse fra Marshfield Farm Ice Cream
Thanks so much! We're delighted you enjoyed the taste, variety, and speedy delivery. Hope to scoop you more soon!
Great quality ice cream
I purchased ice cream from this company for the last 10 years for my business. I have to say we had our ups and downs but overall fantastic quality ice cream and Great bunch of people to deal with.!
31. marts 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you for your continued support over the years! We really appreciate the honest feedback—and we're so glad you've stuck with us. Here's to many more scoops together!
Quick turnaround and delivery time 👌
2. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thanks for the shoutout! We're glad you were happy with the quick turnaround and delivery. Enjoy your treats!
Fantastic plant based ice cream
Fantastic plant based ice cream. Love the salted caramel and vanilla. Would always have some of both in my freezer!
2. april 2025
Besvarelse fra Marshfield Farm Ice Cream
Thanks so much! We're thrilled you love our plant-based range—salted caramel and vanilla are a dreamy duo. Always happy to be a freezer staple!
Heavenly Honeycomb
What else is there to be said, Marshfield heavenly honeycomb is the best ice cream.
27. marts 2025
Besvarelse fra Marshfield Farm Ice Cream
Thanks a scoop! We're so glad you love our Heavenly Honeycomb – it's a fan favourite for a reason
This is the best thing I've ever…
This is the best thing I've ever ordered. Got the mum hamper for mothers day and she loved it so much. Everything is exquisite from the packaging to the food. Even the card and the info leaflet....it's just fantastic. Such a lovely idea. Will defo be ordering again. Reminded us of special times down Cornwall. Well done guys, you've nailed it! Thank you so much.
27. marts 2025
Besvarelse fra Marshfield Farm Ice Cream
Thanks so much for the kind words! We're thrilled it brought joy and lovely Cornwall memories.
Super gift idea for ice cream lovers
Great communication, excellent service and a great idea. Unfortunately I didn't get to try the ice cream as it was a gift, maybe next time.
5. marts 2025
Besvarelse fra Marshfield Farm Ice Cream
Glad your order was easy, next time you'll need to order for yourself!
Besvarelse fra Marshfield Farm Ice Cream
Thank you for your wonderful review!
Can’t comment on their ice cream but a great contender for best vegan options
So, I Ecosia’d and then placed an order with Marshfield because I had their Strawberry and Champagne sorbet at a theatre. I was so impressed I couldn’t believe it was vegan (non vegans shouldn’t be upset by this, it is sooo creamy). Best vegan anything I’ve ever had theatre or otherwise so I had to see if it was available for purchase. As there were other options I ordered some ice cream as well (mint choc chip, my favourite and salted caramel). Only had the salted caramel so far and am enjoying that. Had a hiccup with the order but from a delivery perspective. Marshfield were very good and responded to my contacting them. Would definitely buy from them again.
24. februar 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you for your wonderful review! We're thrilled you loved our Strawberry and Champagne sorbet. Enjoy! 🍨😊
My ice cream delivery was a surprise…
My ice cream delivery was a surprise gift to a friend. I live in the states. Communication was spot on from the start. A confirmation email and photo were received to let me know it landed. And then....the wait for his reaction, which was priceless :) He loved it.
3. marts 2025
Besvarelse fra Marshfield Farm Ice Cream
Glad your friend loved it! 🎉
Best ice cream ever!
The ice cream arrived promptly, well packed with dry ice and was excellent.
Certainly the best ice cream we’ve ever tasted - honey and stem ginger was a real treat.
26. februar 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you for your wonderful review! We're thrilled you loved the ice cream, especially the honey and stem ginger. Enjoy! 🍨😊
I love Marshfield's rum and raisin ice…
I love Marshfield's rum and raisin ice cream.
It is 7 stars xxxxxxxxx
26. februar 2025
Besvarelse fra Marshfield Farm Ice Cream
Thank you so much! We're delighted you love our Rum & Raisin ice cream—7 stars means the world to us!
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