Mally's Crafts Anmeldelser 

299
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very good customer service - we used their bespoke service and they got the colour match perfectly! There was even a slight printing error which they were happy to resolve without and questions as... Se mere

Bedømt til 5 ud af 5 stjerner

We used Mally’s Crafts for all of our signage on our wedding day in July of this year. We honestly couldn’t recommend them enough! The signs we purchased were perfectly made & some signs we personalis... Se mere

Bedømt til 5 ud af 5 stjerner

I got a wedding sign from Mallys and absolutely amazing quality, fast delivery, would highly recommend to anybody. Thank you so much!

Bedømt til 5 ud af 5 stjerner

Amazing experience with this company, did all of the stationary for our wedding and it was absolutely perfect having everything all match so nicely. Quality was insane!

Virksomhedsoplysninger

  1. Hobbyer og håndværk

Oplysningerne kommer fra forskellige eksterne kilder

Handmade crafts by Mally. Personalised handmade plaques and crafts for all occasions. Made in Blackpool at a superb price and exceptional quality.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

299 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(299)

33 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Super pleased with our wedding day signage!

We used Mally’s Crafts for all of our signage on our wedding day in July of this year. We honestly couldn’t recommend them enough! The signs we purchased were perfectly made & some signs we personalised such as our table plan and welcome sign which all arrived perfectly too! It’s super easy to personalise the signs when placing an order which really was helpful as wedding planning can be stressful, but we had absolutely no issues at all with placing our orders. We had to contact customer service for a sign that arrived broken due to the courier not handling it correctly during delivery but this was dealt with super speedily & with absolutely no problems by the friendly team with prompt updates on a replacement which was sent in time for our wedding day. We were so pleased with all our signage & even our guests complimented how classy & elegant it all looked & how it all matched our venue so perfectly! There are so many different design options for all types of venues which is fab. Super super pleased!

23. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Gorgeous Signage

Mallys crafts are amazing! 100% recommend them to anyone looking for signage for their wedding. The whole ordering process is super easy, they stay in contact with you right up until shipping. The signage is perfect and amazing quality! Packaged very well and shipped very quickly🤍

31. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Welcome sign

Ordered a foam board welcome sign. I was sent the draft to check everything over before it was printed and I'd changed my mind on the font colour. This was done and a new draft sent at no extra cost. The shipping was a day late but not the fault of the seller. My foam board is absolutely fantastic. Amazing qaulity and well packaged.Perfect in every way. Exactly what I'd asked for.

17. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Honestly wow

Honestly wow! Couldn’t recommend this company enough! I was abit worried about my order not arriving in time and had reached out to them on instagram. The customer service was absolutely incredible and they went above and beyond to get my order to me on time🥹 the quality of my order was everything I wanted, thank you so much x

27. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐

We couldn’t have been happier with our wedding signs! They were absolutely perfect and looked even better than we imagined. The quality was amazing, they arrived on time and were packaged really carefully to make sure everything arrived safely.

They added such a beautiful finishing touch to our wedding and we had so many compliments on them. Would highly recommend — thank you so much!

11. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent from start to finish

Excellent from start to finish. We provided all details requested and examples were sent asap. We then request some minor changes, which were our own fault and this was changed no issues what so ever. Packaging and delivery were as stated and the products we ordered were in excellent condition. We love the range and the customisable element to the products, which made our signage even more bespoke to our special day! Thank you so much!

1. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor quality and customer service

Ordered a large batch of newspapers for our wedding paper but the quality was extremely poor. Several copies were ripped, had inconsistent alignment with margins for the bleed around the edge of the newspaper, and had a stray line to segregate the pages which was not on the original design. Some of the designs had smudged ink across the front page. There appeared to be no QA conducted before posting these out to us, and it’s baffling how anyone could think this was of the high quality expected.

Furthermore, when my fiancée contacted customer support and asked them to address the concerns and process a refund, all we got back was confirmation that a refund had been processed. We attached pictures and everything. Although a refund was appreciated, we questioned why the concerns were not addressed, to which someone called Cassandra replied to say they had done what was asked of them. We will not be confident using the service again moving forward without this reassurance.

Lastly, I would be wary of the average review of 4.6 considering the 1* review my fiancée left last month is not even available. There are several bad experiences noted on here.

20. juli 2026
Uopfordret anmeldelse
Mally's Crafts-logo

Besvarelse fra Mally's Crafts

Hi,

Thank you for taking the time to leave your feedback. We’re sorry that the newspapers you received did not meet the standard expected.

When your fiancée contacted us and requested a refund, this was processed promptly. We completely understand, however, that you were also looking for acknowledgement of the issues raised and an explanation alongside the refund. We’re sorry that our initial response was brief and didn’t address those concerns in the detail you expected. Cassandra did subsequently apologise and explain that, had replacements been requested, we would have been happy to arrange these; however, as a refund had been specifically requested, this was processed instead.

We do take quality concerns seriously, and the photographs provided were helpful in highlighting the issues with this particular order.

We would also like to clarify the point regarding reviews. We have no ability to remove or hide Trustpilot reviews ourselves, regardless of whether they are positive or negative. Reviews and their publication are managed independently by Trustpilot, so unfortunately we cannot comment on why a particular review may not currently be visible.

We’re sorry that your experience on this occasion has left you feeling disappointed, and we wish you both a wonderful wedding day.

Bedømt til 5 ud af 5 stjerner

The Rooney’s

Absolutely made up when I come across Mally’s Crafts ❤️ Excellent quality and value for money. Would definitely recommend to all future brides.

Hannah & Liam Rooney

7. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Our order arrived with mistakes

Our order arrived with mistakes, when we asked for this to be rectified we were told they would be dispatched within the week. Our wedding was in four days. We are still waiting for these to arrive over two months later.

18. maj 2026
Uopfordret anmeldelse
Mally's Crafts-logo

Besvarelse fra Mally's Crafts

Hi,

We're very sorry to read your review.

Having looked into this, we believe this order was placed in April. We've also checked our support records and, at present, we can't find any recent emails or contact regarding outstanding replacement items after that time.

We certainly wouldn't want any customer to be left waiting, especially for a wedding order, so if there is something that remains unresolved, we'd genuinely like the opportunity to investigate it properly.

Please could you email us at support@mallyscrafts.co.uk with your order number and any previous correspondence? We'll look into this as a priority and do everything we can to resolve the matter.

Bedømt til 5 ud af 5 stjerner

Very Happy

I was very impressed with how easy and straightforward ordering everything was! Communication via email was consistent and liked that they sent a copy of each item to show you what it would look like, making sure you were happy with it before sending to print. Quality was very good and just overall was very impressed with everything, I would definitely recommend using Mally Crafts!

8. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Beware of this company, save yourself time and money!

Beware of this company! Cost me a lot of money for wedding stationary which was inadequate. They sent stationary that could not be Red because the text was so small. Unfortunately I did try to save some money by going to this company however it ended up costing me double because I had to go with a more professional company and their products were outstanding. They failed to acknowledge the standards of their stationary was not good enough. I did read other reviews but I cannot understand why they have received such high reviews. This was the only disappointing thing during the planning of my wedding.

31. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We used Mallie’s Crafts for our wedding…

We used Mallie’s Crafts for our wedding signage in December 2025 including our welcome sign, table plan, table numbers, and personalised menus, and we couldn’t be happier with the results.

From start to finish, Malandra was incredibly responsive and easy to work with. Communication was always clear, and she was happy to answer questions and make sure everything was exactly as we wanted.

The finished displays looked beautiful and were professionally presented, adding a lovely touch to our Christmas themed wedding décor. The table plan was easy for guests to read, the table numbers were elegant, and the personalised menus were a fantastic detail that our guests loved.

I would highly recommend Mallie’s Crafts to anyone looking for high-quality, bespoke wedding signage!

23. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super helpful!

Helped me out with signs only a few days before my wedding day after a last min change of mind. They were perfect and posted so quickly! Thank you for saving us at such short notice x

17. november 2025
Uopfordret anmeldelse

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