Malco Rent A Car Anmeldelser 

Wir hatten nach Alicante nun in Málaga zum 2. Mal einen PKW bei Malco gemietet.
Man brachte uns zum vereinbarten Treffpunkt einen VW Polo, den wir auch gebucht hatten (Modelo garantizado).
Normalerweise kann man ja nur eine Klasse, nicht aber ein bestimmtes Modell buchen.
Übergabe des vollbetankten Polo, sowie dessen Rückgabe verliefen problemlos.
Kein Zuschlag für ältere Fahrer. Absolut empfehlenswert!

Todo perfecto!!!!!
Lo recomiendo

Muy contentos. Ha cumplido nuestras expectativas. Trato personalizado.

Es una buena empresa de servicios, pero no te devuelven la fianza.

Although car hire out of Alicante is not cheap, any time of year, the security deposit on our rental from Malco Rent A Car was only €100 and reasonable.
In comparison, others wanted €1000+ security deposit, for a similar sized car and with no good reason!
The rep met us at the departure parking area with a fairly new VW Polo which was clean and perfect for our trip. Booked a Polo, received a Polo!
Handover was simple and the quickest I've ever had due to the fact we checked in the rental online, in advance.
The drop off was exactly the same experience. Park in departures, quick check around the car and hand over the keys.
Our deposit was returned the following week, no issues at all.

I can recommend Malco in Alicante and will use them again in future if their prices remain competitive

Es una buena empresa de alquiler y aunque no he conseguido nunca que me entreguen el modelo que exactamente alquilo por web, la oferta y lo esperado supera mis expectativas, un 10!!

Voiture réservée à l'aéroport d'Alicante, mais personne n'est venu au point de rencontre pour la remise du véhicule, nous avons attendu 1h30 et jamais de réponse au téléphone. Nous avons dû prendre une voiture avec un autre loueur,

I was extremely happy with my recent car rental from Malco in Alicante, Spain. They are very professional and helpful. 5 stars is not enough! Got a new clean car, no problems with returning it and deposit returned same day. And they went an ‘extra mile’ to get me sorted

So I booked a car through their website but somehow rather than booking collection from Alicante Airport I by mistake booked Alicante City - it was the only option for Alicante at the time of booking.

As it turned out later, all their cars at the airport were booked out and the website was not very clear about it, unless there was a note in Spanish that I did not understand.

Anyways, after landing I contacted them but I was advised that there was no car for me there because I booked another location. In a couple of minutes Malco organised a ‘rescue mission’ for us. They picked us up from the airport and brought us to the other place where my car was waiting for me. Eduardo could not be more helpful, he explained everything and made sure we would get a lift back to the airport after we returned the car a few days later. All this for free, no additional charge and with a smile on his face.

Amazing service, all the guys who work there are very kind and willing to help if you have a problem and it is not their fault. So 5 stars does not give the justice really, they deserve more! Thank you Malco.

And a note to people using their website: while booking double check the location for a given city, there may be more than one, airport + city.

I have used this company many times with no problems. They are more expensive than some but up to now have been very good.
This last trip I hired a car from Valencia airport . It was extremely hard to get into gear but I thought I would get used to it. I drove to Gandia. I then realised the gears were very poor and the tyres almost bald. I called Malco straight away to explain the car was not fit to drive. I had to drive an hour out of my way to return and change the car. When I returned the car I was not given my full deposit as I had not returned car full. I do not expect to have to pay for fuel for a trip I should not have taken if I had been given a decent car I the first place.
I have written yo Malco but not received a reply.
I do not think this is acceptable and will not be using them again .

No es la primera, y tampoco sera la ultima, ningún problema nunca y con la gran variedad de vehículos que tienen, te hacen el apaño para lo que quieras hacer...una vez mas muy contento con Malco.

Buen servicio. No hay que esperar mucho en el mostrador al recoger el vehículo. Siempre hay coches/furgonetas modernos y nuevos (o relativamente nuevos) que están limpios. Flexibles y rápidos.

I rented a Panda or similar vehicle direct with Malco (Alicante Airport) with full insurance for a 23 days .The car was delivered to the Alicante Airport drop off zone where there is a free 10 minute period which if exceeded can get quite expensive .(more later)
The car delivered was a 5 door Renault Clio Petrol with a high spec. and it was delivered with a full tank the price was a very resonable 248 Euros with an extra 100 euro deposit.
I returned the car with a full tank and the deposit of 100 euros was returned promptly by Malco .There was no problem with the car which had around 31000 KM "on the clock."
The problem in my view which has led to some negative reviews especially regarding returning the vehicle.
I had a constant concern that the car would not be picked up before I arrived at around 10.00 I would have been more concerned if it would have been early morning/late at night.Due to the free 10 min period and high charges if exceeded the agent wants to spend as least time possible in the parking zone. This zone is very busy with drop offs/and parking reps using it. I did call the pick up number 10/15 mins before dropping off the car but still had to wait 20 mins for the agent to arrive. I would pay extra to use the Airports short term parking to reduce the stress levels. (there also appears to be no back up plan if no one shows up to collect the car)
This review would be 5 star if the drop off at Alicante could be "tweaked"
EG.Share my location on Whatsapp would improve confidence.
However I would certainly use Malco again especially in Valencia or Castellion where the arrangements are different.

We had a very pleasant experience with Malco Rent a Car.

Even though we had booked a Seat Ibiza, they kindly provided us with the exact car we were hoping for — a brand new VW Polo. The car was in perfect condition and felt practically new, which made our trip even more enjoyable.

The pickup process at the airport was very quick and smooth, with no waiting around or unnecessary paperwork.

We did have a small misunderstanding regarding the invoice, but the team handled it professionally and resolved it in an extremely short time. Their prompt communication and willingness to help really stood out.

I say this from the perspective of a customer who owns a car rental company in Romania, so I truly appreciate when things are done right.

Congratulations to the entire team for the excellent work you do.

Highly recommended for anyone looking for a reliable and professional car rental company!

Goede service voor een goede prijs. Nu al een aantal keer een auto gehuurd op de luchthaven van Valencia. Snel en goed contact en altijd een knappe auto mee. Als er iets is, wordt het ook direct en keurig opgelost.

Alquile una furgoneta Grupo 2. Vehículo : 6252MMK - VOLKSWAGEN TRANSPORTER por dos días y con bonos de 400 extra de kms adicionales que en la oferta de la web ponia 206.85 y me cobraron 1 día y 600kms adicionales= 230,29euros. Me dijeron que solo me cobraban un día porque nadie estaría en domingo para chequear y cuando me pasan la factura veo que es porque en mi caso me cobraban mas caros los kms adicionales que los dias de alquiler. No me parece una práctica transparente.

⭐⭐⭐⭐⭐ Cuando todo fluye, se nota
Usé Malco Rent a Car para una mudanza importante y la experiencia fue exactamente lo que uno espera cuando no quiere sobresaltos: todo funcionó.
Furgoneta fiable, proceso sencillo, trato claro y humano. Servicio económico y eficiente, y un detalle clave: devolución de la fianza rápida y sin rodeos, algo que marca la diferencia.
Recomendable sin duda alguna.
👉 Cuando una empresa te da tranquilidad en un momento importante, ya ha hecho su trabajo.

Wij landden op Castellón luchthaven en hadden daar bij hen een auto gehuurd,vlotte
Check in en bij het terugkeren ook vlotte afhandeling.Na enkele dag en stond de 100 € terug op onze rekening

Schnelle Kommunikation per WhatsApp, problemlose Übergabe des PKW am Terminal, freundliches Personal, Autos immer in optisch und technisch einwandfreiem Zustand, keine überteuerten Preise. Wir haben aktuell bereits das dritte Mal bei Malcocar Langzeit gebucht und werden diese Autovermietung auch in Zukunft wählen und weiterempfehlen.

Facilidad , precio y trato , solo decir gracias

Das Auto wurde am Flughafen pünktlich übergeben. Leider war die Windschutzscheibe, bei der im Winter tiefstehenden Sonne schlecht gereinigt. Nach 30 km mussten wir den Reifendruck ausgleichen. Doch 2 Tage später viel ein Teil der Bordelektronik aus, keine Rückfahrkamera, kein Radio, keine Navigation. Unter allen Rufnummern, war niemand zu erreichen oder nicht zuständig. Nach fünf Tagen, mit dem Problem, hätte ich das Auto auf meine Kosten nach Malaga fahren können um ein Tauschfahrzeug zu erhalten. Leider fand die Kommunikation nur per WhatsApp statt, ein entgegenkommen von Malco ist ausgeschlossen. Mein Fazit, bei diesem schlechten Service ist jeder Preis zu teuer.