The product arrived timely but arrived without the outer packaging or ingredients/ safety leaflet. It is a gift for a friend who regularly use this product and it looks odd to gift a bottle with an op... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered my Anessa sunscreen on Wednesday 14 June 2023, received it via Royal Mail on Friday 16 June 2023. Postman knocked my door and scanned too. Paid UK Standard delivery charge of £2.99 and receive... Se mere
Hi Jaylynn, How do you investigate this missing item? What card? CAN YOU PLEASE EXPLAIN TO US WHY DOES ROYAL MAIL DID NOT REQUEST SIGNATURE UPON RECEIVED OF ITEMS FROM CUSTOMERS? WHY DID ROYAL... Se mere
Virksomheden har svaret
After receiving my 2 Fujiko dry shampoo products, I noticed that both of them have an expiration date of 12 months ago (Both products had an expiry date as of 31.01.2025. I tried reaching out to the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Magielog Beauty is a UK-based online retailer that specializes in Japanese and Korean beauty products. The company offers a wide range of skincare, makeup, and haircare products, all of which are carefully selected to meet the needs and preferences of their customers. At Magielog Beauty, we believe that everyone deserves to feel beautiful and confident in their own skin. That's why we have carefully curated our selection of products to cater to all skin types and concerns. From gentle cleansers and hydrating serums to nourishing creams and sunscreens, our products are designed to help you achieve a healthy, radiant complexion. In addition to skincare, we also offer a variety of makeup products that are perfect for any occasion. Whether you're looking for a bold lip color or a natural-looking foundation, we have something for everyone. Our makeup products are made with high-quality ingredients that are gentle on the skin and provide long-lasting wear. One of our core values at Magielog Beauty is customer satisfaction. We strive to provide exceptional customer service and make sure that our customers are always happy with their purchases. That's why we offer free shipping on orders over £50 and have a hassle-free return policy. Overall, Magielog Beauty is dedicated to bringing the best of Japanese and Korean beauty to the UK market. Our commitment to quality and customer satisfaction sets us apart from other beauty retailers, and we are proud to be a trusted source for all your beauty needs.
Kontaktoplysninger
Courtwood House, S1 2DD, Sheffield, Storbritannien
- info@magielog.co.uk
- www.magielog.co.uk
2,6
Under middel
24 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dear keya Li,
Dear keya Li,
I have noticed you have amended your terms and conditions finally. It was shocking when I was about to order some pola skincare from your website and notice you WERE not allowing return if “customer had doubt on the product authenticity”. Unfortunately I cannot attached screenshot here on trustpilot. I am more amazed that if package not delivered ie left in the building or given to neighbour will be deemed as customer responsibility in recover the lost package . I need to confirm this is not going to happen before my purchase . Thank you for taking time in rectify the flaws
10. oktober 2022
Uopfordret anmeldelse
I strongly recommend this shop
I strongly recommend this shop, they do dispatch very quickly and I get my order just within 2 days.
1. oktober 2022
Uopfordret anmeldelse
Quick delivery and well packaged no…
Quick delivery and well packaged no complaints here 👍
8. august 2022
Uopfordret anmeldelse
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