The fish I've bought never been delivered. The seller do not respond to my emails. Stay away from this seller. Not recommended business.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If I could give 0 stars I would - still awaiting delivery of goods although ordered over 1 week prior to date of delivery required - the firm have made the excuse they are busy & cannot rely on courie... Se mere
Virksomheden har svaret
I place an order for conger eel and d other types fish,prices and quantities were agreed on the phone,assured of the quality and freshness and even got advice about sea food quality.order was to arr... Se mere
Virksomheden har svaret
Nice environment and clean wet fish shop. Very impressed with fish quality and outstanding service. Staff is very friendly and very helpful, gave me different options. Well recommend in my option. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Seafood Supplier - We supply for restaurants, supermarkets, pub, caterings, food businesses, public customers by online fish store and from our fishmonger store in Hornchurch RM12 4RH. We supply nationwide in UK by our online fish store and as well by orders over the phone. We supplier over 200 products and if you can't find your favorite product, please contact us on our helpline or via WhatsApp on +447864975251. We will be happy to assist you doesn't matter how small or big customer you may be. We are passionate of fish and we help hundreds of customers ever year. From very basic instructions to how to cook fish and beyond by serving great restaurants in London and surrounding area. Also deliver at your door nationwide using our courier partners like DHL and DPD.
Kontaktoplysninger
10 Elm Parade Shops, St Nicholas Avenue, RM12 4RH, HORNCHURCH, Storbritannien
- +447922924034
- mail@luifoods.com
- www.luifoods.com
2,9
Middel
59 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The crab sticks was gross like hard and…
The crab sticks was gross like hard and crusty and the cockles was all mushy with and and very gritty won’t be returning and left a voicemail with no reply 🤮😡
21. november 2021
Besvarelse fra Lui Foods Ltd
Dear Customer
First of all, we apologize for about any issue we made cause you.
We had investigate your complaint and there is no record of phone call, voicemail, email or any form of contact about your complaint to us. You possible contact other company by mistake which we presume. However, We are here not only for sales, but also after sales when customers are happy or not. When we send your order, we provide you with a letter instruction about how to deal with your frozen and fresh fish products and how to store accordingly. Also how to make a direct complaint which we take serious and we want make sure our customers been help with what been purchased.
As you didn't contact us, we couldn't deal with your complaint.
We always instruct our customer by letter how to make a complaint and we are more than help to deal with and solve any complaint. If you still want us to deal with your complaint, please contact us.
My sincerely from Lui Foods.
The fish is first class
The fish is first class! I’m afraid the delivery let the experience down!!
4. november 2021
Besvarelse fra Lui Foods Ltd
We are very happy you very please with the fish quality.
I understand you are not happy with the DPD Courier Driver when delivery your parcel. Please accept my apologises even we can't control DPD driver where they drop your parcel. Thanks
My order was delivered on time and the…
My order was delivered on time and the quality of fish from Lui Foods is fantastic.
Upon receiving my order, there was one incorrect item. The Managing director personally re-delivered the correct item the following morning - fantastic customer service!
Would thoroughly recommend them.
4. november 2021
Besvarelse fra Lui Foods Ltd
I please to service and received your review.
Thanks
One of the best fishmongers in Essex
One of the best fishmongers in Essex, plus there a family run business, very friendly staff. Would highly recommend.
30. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Lui Foods Ltd
We are so happy to please our customers like you.
Thanks for your sharing your review.
Nice and fresh fish
Nice and fresh fish. Prepared the way I ask. Definitely coming back !
I really recommend it !
30. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Lui Foods Ltd
Thank you for sharing your feedback.
Thanks Lui for the amazing fresh fish.
Thanks Lui for the amazing fresh fish.
Well packed and very clean.😋🤩
28. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Lui Foods Ltd
Hi Suzanne
I am delight you are so happy. Enjoy your fish and hope keep looking after you by serving next time with our fish products.
Besvarelse fra Lui Foods Ltd
Hi Alethina
Thank yo u for give your review and I will always be happy to assist you on new order if you need. Thanks again
Absolutely fantastic
27. oktober 2021
Besvarelse fra Lui Foods Ltd
Hi Karoline
Thank you for choose us to serve you and we will be happy to assist if you need us again. Thanks
Quality of the products were excellent…
Quality of the products were excellent at a very reasonable price. I have used a few times now and will definitely do so again.
27. oktober 2021
Besvarelse fra Lui Foods Ltd
Hi Donald
We are very happy and please you like it.
Many thanks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.