Low Energy Supermarket Anmeldelser 

If I could give 0 stars, I would.

I purchased a ceiling airer from this company (via the B&Q website, which I didn’t realise sold third-party products). These items have to be screwed into wooden support beams. I measured the place where I wanted the airer to hang, drilled pilot holes following the instructions, and as I screwed the pulley into the ceiling, the metal snapped. I now have a metal bolt sticking out of my ceiling, but not enough for me to be able to unscrew it using pliers or any tool. We are going to have to cut the surrounding plaster to be able to remove or cut it. If we cut it, I will need to drill new holes and move the other pulley.

I contacted the company for support and to advise them of the damage that has been caused and the further damage that will be required to fix an issue with their faulty product. This is covered under the Consumer Rights Act 2015 and the Consumer Protection Act 1987. I advised that either they could source a tradesperson to fix the issue, or I could arrange this and they could cover the costs.

The company appears to believe it is above UK law and, between one-line responses, attempts to blame the customer for incorrect installation (I am not the UK’s strongest woman; there is no way I could snap metal when screwing in the pulley by hand — there had to be a defect in the metal), and sending their terms and conditions, which attempt to absolve themselves of any responsibility (though it clearly states in the T&Cs that statutory consumer rights are not affected, including the Consumer Rights Act 2015).

The company is very clearly ran by cowboys, I would suggest avoiding any business with them as they do not care for the customer and do not understand UK law either.

Utterly disappointed with this, we've only just bought the house the celing needed nothing doing to it. Now I've got to cut holes in it to remove a faulty product and potentially drill more holes for a new airer (which I will be buying from somewhere else).

We had a Lithium battery problem on our campervan - the Bluetooth module in the battery was faulty. We couldn't determine the battery temperature as an indication of whether it was charging in extreme cold conditions. Low Energy Supermarket were able to supply a Victron battery temperature sensor which connected to our 'smart shunt'. Cheaper and easier than replacing the battery itself as now all works as it should! Very quick service and good price. Thank you!

No item,no refund.
Awaiting for Amazon to get involved.
Avoid at all cost.

This company are a waste of time. Promotes fast delivery. I waited for a week for my order to be delivered after complaining. When it arrived there was items missing from my order due to this I could not do the Job the materials were for and lost the Job . Total waste of time. 🤬🤬🤬🤬

Useful descriptions on website to help me find the product I needed. (For DIY stuff, this is rare!) Dispatched quickly even over Christmas. Can't fault them

Good price, rapid delivery, well packaged - will definitely use the company again.

Fast and efficient service

I searched and searched on Ebay & Amazon for this device as I had purchased a similar device before. The remote socket and remote operation is just brilliant and exactly what was required for the required usage. Just Brilliant E Oswick

What went wrong.....I ordered some items from this company and paid £6.99 for Parcelforce express 48 tracked delivery....and who do they send it with...EVRI....I have tried ringing them 3 times,low and behold no one answers,I have emailed them twice,low and behold no reply....I want to know why was I charged for Parcelforce and ended up with Evri I think 2 stars is generous for being ripped off.Even on my receipt it states Parcelforce 48 Express Tracked £6.99

I found exactly what i need i one place.
Very good servise

My thermostat plugs were sent very quickly and were delivered neatly to my safe place by Evri

Ordered some led drivers,drivers are. good quality and cheap prices also very fast delivery.Would order from here again.

Have use the company for a couple of years now, excellent product, price and service. Can't really say anymore.

Item arrived in good time and was exactly as described and exactly what I needed to do the job i.e draft proof the join in the middle of my double front door. I had fitted the fine filliment type previously but on a sunny day the light streamed through. I removed and fitted the rubberized tube provided by Low Energy and as it's a sunny day the evidence of the seal is like day and night. Where there was light, it was no more and therefore better draft excluding.

With Winter approaching, it was time to replace some of the perished seals around doors and windows. Found this company on the internet selling a product I have used 10+ years ago - a self adhesive air-filled door and window sealant at a very good price. Ordered around lunchtime, delivery was by 10am the following day. Marvellous service!

Quick delivery and very good prices

Ordered a photocell for school external lights price was half of what we would have paid through an Electrical wholesaler

Take your money and don’t deliver the goods. They blame the courier but the deal I had was with them not Evri so it’s up to them to sort the problem. This they were not willing to do so take some advice and avoid this company as they will happily rip you off and blame others.

Bought their power monitor 2-pack, have used this same monitor for years and needed more and their price was far better than with the previous seller and it arrived very quickly! Great seller, highly recommend!

good price eco-friendly product from this family business