I've been waiting 7 day for my shirt to arrive The mobile contact number doesn't work And ive tried emailing them 6 times for the email to come back saying there is something wrong and it won't s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As always another great buy from Love Luxe. I cannot fault the customer service and or the quality/honesty of the product description. Hands down probably the best pre loved luxury stores in the... Se mere
Virksomheden har svaret
Very accurate description of traces of use so you’re not surprised by the state of the shoe. And when said “excellent condition” it is true. Easy contact and payment options, quick shipping. Only note... Se mere
Virksomheden har svaret
I cannot recommend love luxe enough. I have consigned with them and also bought several items too. I bought an item Friday afternoon and it arrived perfectly packaged Saturday morning! The website... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Authentic Designer Resale
Kontaktoplysninger
redbrook road, s752rs, Barnsley, Storbritannien
- 07519361503
- Contact@loveluxe.co.uk
- www.loveluxe.co.uk
3,8
God
368 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service, 5 star!
Fantastic service, brilliant and friendly communications. The bag I bought was amazing, exactly as described and packaged beautifully! All good!!
18. februar 2022
Uopfordret anmeldelse
I sent photos of my Gucci sunglasses
I sent photos of my Gucci sunglasses. I have worn them and they fit tiny face give. I sent them to Charlotte who claimed that they were bent and needed a new hook. Total lie. Then she put a fake description about the glasses. When I informed her she blamed on her assistant! She then sold them higher and squeezed my price I received extremely low. Disgraceful and very untrustworthy.
9. februar 2022
Uopfordret anmeldelse
Besvarelse fra Love Luxe
Hi Katie,
I can’t say I’m at all surprised by this untrue and slanderous review- I’ve dealt with you and your horrendously rude, bizarre and volatile attitude, on and off, over the last 3/4 years, until I decided enough was enough and asked you to please not contact us, buy from us or attempt to sell to us ever again.
The Gucci sunglasses you described to me as “perfect condition”, when they arrived at our office it was clear to see this was not true. They were filthy, caked in makeup, the frame screws were loose and the lenses were scratched. I contacted you to tell you that I couldn’t offer the original amount, I offered you a revised quote or the option to have the glasses returned. You said I was “mugging you off” but chose to proceed with the sale, if you weren’t happy, you should have let me to return them to you. Also, this was 4 months ago, so I find odd that you now leave a 1 star review?
I’ll also list below a few examples of your strange behaviour, so that anyone who reads this review can see the type of vindictive person you are-
• Buying a Chanel handbag and then saying I’d mis-sold it and it wasn’t fit for use as it was “too heavy for your shoulder”
• Emailing me just to tell me that you don’t like my new website design and it’s “a bit pointless”.
• Emailing me to say that you don’t think I’ve uploaded enough stock one week. (During the height of the first Covid19 lockdown)
• Sending rude and aggressive emails after you sent an enquiry on a Sunday and it wasn’t responded to immediately.
I could go on and on, I’m also happy to share these emails you sent publicly if you’d like?
To be completely honest, the last 4 months of no contact from you have been an absolute dream, and I look forward many more 😊.
Take care, and I hope in the future you can resolve your spiteful behavioural issues, learn to treat people with the respect that you yourself demand, and not feel such a need to bring people down.
Thanks,
Charlotte
Amazing quality …
First time I have purchased from Charlotte and I am really impressed with the product, service and speediness of delivery. The handbag I purchased was fantastic quality and the excellent packaging was an added bonus. Thank you so much, I will definitely be a returning customer.
6. februar 2022
Uopfordret anmeldelse
The best items and service !
I have bought from Charlotte many times sunglasses, bags , clothes everything I love the group I’m in and get so excited when an item comes in that I live it’s like Christmas ! I always receive it so quickly packaged beautifully I look forward to more purchase in the future !
3. februar 2022
Uopfordret anmeldelse
Excellent service
Excellent service. Item arrived quickly and was in perfect condition.
Will definitely be using again!
30. januar 2022
Uopfordret anmeldelse
Bought a bag from Charlotte just as…
Bought a bag from Charlotte just as described and very fast delivery. Can’t wait to use it
15. januar 2022
Uopfordret anmeldelse
Such quality items
Such quality items, as expected. Super fast delivery and great communication from the shop.
Would highly recommend and will buy from again.
Thank you
11. januar 2022
Besvarelse fra Love Luxe
Hi Melanie,
Thanks so much for the wonderful review. You have been drawn as our winner for the January £100 prizedraw and your voucher will be emailed to you now.
Thanks
Charlotte
Charlotte is very professional
Charlotte is very professional! The items I have bought from her over the years have been great quality at reduced prices and truly eye catching at the same time!
10. januar 2022
Uopfordret anmeldelse
FANTASTIC 5* EXPERIENCE
So happy with my purchase and an excellent buying experience. Friendly communication and super fast postage. Will definitely return.
7. januar 2022
Uopfordret anmeldelse
Pleased with my Louis Vuitton bag
Pleased with my Louis Vuitton bag, arrived promptly and excellent communication. Condition wasn’t as good as I’d hoped from the description but I’m still happy.
5. januar 2022
Uopfordret anmeldelse
Made an order last night came today…
Made an order last night came today amazing service from start to finish love my bracelet 😊
31. december 2021
Uopfordret anmeldelse
Let’s just say wow
Let’s just say wow! I ordered prada re edition 2005 at 4pm yesterday and received at 8:30am this morning. I am so so impressed with the quick responses and kindness from this company❤️A company full of kindness and going that extra mile just to help you. They also offer payments plans to help you out for that great gift for you. When I opened my parcel it was a great experience comes with an authentication certificate with a picture of your item, let’s just say amazing! Thank you so much love luxe I will buy again x
30. december 2021
Uopfordret anmeldelse
Preorder bag
I ordered a bag on preorder for delivery before 31st December and I received on Christmas Eve .
I am so happy !
The condition is first class .
This is my third purchase from love luxe and the service is fantastic .
Thanks so much .
24. december 2021
Excellent service and products and…
Excellent service and products are beautiful, just as described. Really happy and will be using again.
21. december 2021
Uopfordret anmeldelse
Gucci Marmont Small Camera Bag
Perfect! Condition just described, fast delivery 🙂 Will definitely use again.
18. december 2021
They came packaged so nicely!
They came packaged so nicely!! and exactly like the picture. Will defo be getting some more from them
soon!!!
18. december 2021
Uopfordret anmeldelse
I am from the US and had a great experience
I am from the US and unfamiliar with boutiques in the UK so naturally I had my hesitations. However, after receiving the product and going through the process I can say I would highly recommend this shop and will continue to keep my eye out for items I would like to purchase in the future. My shoes arrived exactly as pictured and with the box/covers. If they have something you want, don't hesitate to complete the purchase. You wont be disappointed!
16. december 2021
Beautiful shoes and a fantastic service…
Beautiful shoes and a fantastic service from Love Luxe! My shoes were with me within a couple of days of purchasing, great communication from them aswell! Would highly recommend! 🥰
12. december 2021
Uopfordret anmeldelse
Amazing service and super fast…
Amazing service and super fast delivery. Highly recommend and will definitely use in the future.
12. december 2021
Uopfordret anmeldelse
I got my purchase in a timely manner it…
I got my purchase in a timely manner it was packed very well. My emails and questions were answered promptly and the item was as described.
12. december 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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