Loomloft Anmeldelser 

The store itself is beautiful - I normally visit the Bolton branch (& have bought several items from there which I love). Visited yesterday to have a look around the store and have lunch.

Unfortunately the service from one member of staff was appalling. When we sat at our table it was covered in crumbs, so we asked - politely- if it could be cleaned.

The heavily made up (I say this so that she can be identified) wait staff, dropped a couple of pieces of blue tissue paper onto the table and walked off - without speaking to us or looking at us.

Rude beyond belief - if you don’t like your job, resign and work elsewhere.

I visited the Bolton store in May, first impressions were great, friendly, informative and welcoming staff. Products were amazing and lots of choice. I was looking for a table for my conservatory and found the perfect one. From ordering to delivery was spot on! Love my new purchase . Thank you, Natasha, Lynn and the delivery men!

Just popped in. Local to Lytham. East Beach. Bought a couple of things there last week and wanted to look at Lamps. Bald guy stared at both of us when we went in then followed us around the store...followed us upstairs.....followed us downstairs and carried on staring like we were about to do something.. Im a Judge. My partner a Solicitor. I so nearly asked him if there was a problem? Last time I ever go in there. Muppet.

We went to loom loft Clitheroe to look for sofas and didn’t really know what we wanted. Yvonne the sales person gave us such great service and advice and was super patient as we looked at several options. Yvonne showed us the colour options in great detail and took the time to show colours in the darker areas of the showroom as well as in daylight which helped us be confident in our choice. It was a very pleasant and relaxed buying experience and we are so excited for our new sofa to arrive! The store is beautiful with many great options and also lovely accessories! All very tempting. Will be back again soon to pick the other items we need!

Visited loom loft on various occasions at Clitheroe and Preston always met by friendly non pushy staff, i find prices are reasonable for higher quality furniture

Ordered a snuggler chair and when it eventually arrived the item was damaged under the delivery packaging. The delivery team agreed that the item was unacceptable. However the service we have received since delivery has been beyond poor and has involved a number of calls to the logistics team. The issue has not yet been addressed two weeks after the delivery

Extremely unsatisfied with loom loft, they have sent us a item with a clear repair on the arm rest that's is visible and also ads a bobble on the material right where your hand would rest. Also has issued with the chair creaking and grinding and lumbar motor jumping. They sent out a engineer who said it was absolutely fine but this isn't what they was saying whilst here. Now they are refusing to do anything unless there's further issues. AVOID

Very pleased with my experience with Loom Loft. We have visited the clitheroe store a lot over the years and they always have a great selection of products and great food at the bistro.
We recently had a new sofa and snuggle chair delivered, smooth process and exactly as described. We are so pleased.
The delivery guys were polite and not rushed at all which was nice as not always the case.
I recommend to all my friends!

Sofas look great but it’s like sitting on bean bags. I feel like I’m slipping onto the floor all the time. Had them for one day and already developing shoulder and back pain. Oh and the caring workers who made them broke one of the feet and thought it a good idea to just chuck it into the package anyway.

Bought a sofa,chair and console table. We were very impressed with the showroom and the servive we recieved on the day.
After service care was first class, special mention to Syka who was excellant.

⭐️⭐️⭐️⭐️⭐️ A Beautiful Blend of Comfort and Style.
We recently bought the Paloma Medium & Large Sofa from Loom Loft, and I couldn’t be happier with it. From the moment it arrived, it completely transformed the room. The design strikes the perfect balance between modern style and cosy comfort — it looks stunning, homely and welcoming 🙂
The cushions are deep, supportive, and incredibly comfortable, making it just as good for lounging with a brew as it is for hosting friends and family. The build quality feels solid and well‑crafted, and the fabric has a lovely, soft texture that still seems durable enough for everyday use.
It’s one of those pieces that instantly makes you feel at home. If you’re looking for a large, comfy sofa that looks fantastic and feels even better, the Paloma is a brilliant choice. Highly recommend!

I bought the large Marsden sofa with chaise at the Astley Bridge store. I was helped by Lynn who is very pleasant, helpful and knowledgeable. My family came with me and we really enjoyed looking round this lovely store and will definitely be back.
The sofa has now been delivered and looks beautiful. The delivery men were very pleasant and efficient.

Totally Excellent Company with quality products with different to the norm products. Visited the Batley Store [ Inside Batley Mills ] Originally purchased a side table and coffee table soon to return to buy a leather sofa and chair all excellent quality and served by incredibly helpful none pushy staff a fair wait for delivery but knew it was a quality suite not a mass produced one so expected the wait.
The suite then delivered by 2 fantastic guys Ronaldo and Frank who were very polite, friendly and extremely proficient at their job Top Job lads.
I cannot fault this company from start to finish will definitely use again A***** Thankyou.

Went into Loom Loft Lytham today to look at some rugs. The bald headed gentleman who I asked for help/advice was disinterested and borderline rude. Like he had already made his mind up we were wasting his time. Some feedback as to his manner with customers wouldn’t go amiss

Bought a table and chairs under a year ago, started to have strange issues with three of the four dining chairs, customer service couldn’t have been any better, Lewis was brilliant and immediately arranged for them all to be replaced, the team arrived with the new chairs and immediately identified the issue with the original chairs, in that they hadn’t been assembled correctly by the original delivery team. They took them away and brought in the new chairs and built them up, taking a lot of care of them and our home. The two gentlemen that came today are such good ambassadors for your company, they couldn’t have done more to resolve the issue and were very apologetic, even though it wasn’t their fault. They only left once we confirmed we were happy with the new chairs (they feel Totally different in how they swivel and now feel very sturdy and we are very happy). We shop at the Clitheroe branch and also the Lytham branch often and we couldn’t recommend them any higher. Thank you for taking such good care of your customers and making us feel like we matter.

An amazing firm with absolutely beautiful furniture.
The staff can't do enough to help and advise.
We are delighted with our new furniture.
Highly recommend the delivery guys who took such great care too.
Would Highly recommend this company

Great customer service… all the girls were very polite & helpful. Sofa delivered today by Brandon & Curtis… very friendly, courteous and efficient. I love my new sofa… need to get the matching footstool now .

Happy with the service off Gaynor at the Bolton store.
Brandon & Curtis delivered yesterday Good service Very Polite & friendly lads . Took all rubish with them

I purchased a sofa from Loomloft in 2022, but I’ve faced issues like sagging and creaking after just a year. Despite a quick fix being done, I was told the sofa’s lifespan is only around two years. While the Clitheroe staff were helpful, the overall quality and lengthy delivery delays make me hesitant to recommend.

Very helpful staff nothing too much trouble. as a wheelchair user great customer service much appreciated.