This is my 3rd time purchase. I bought a classical guitar reference book and some extra nylon strings. Delivery was fast as usual. I am happy that the book is spiral bound, so music sheet can be separ... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Attentive staff who know what they are talking about. Very helpful. Not forceful. I had a list of guitars I wanted to try and they were all available. I applied a scoring system for the different q... Se mere
Virksomheden har svaret
London Guitar Studio has a very good selection of strings for classical guitar, I was able to order Knobloch Erithacus strings I was unable to source elsewhere. Unfortunately there was an issue with R... Se mere
Virksomheden har svaret
Ordered an Alhambra 7P guitar with a soft case and two books, to be delivered to Northumberland. Needed to be delivered to my parent’s address as I was at work. Order arrived the next day. All in good... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
London Guitar Studio - Central London. World renowned specialists in Classical and Flamenco guitars and accessories. Alhambra, Burguet, Camps and more.
Kontaktoplysninger
62 Duke Street, W1K 6JT, London, Storbritannien
- 02074931157
- info@londonguitarstudio.com
- www.londonguitarstudio.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wide choice of classical strings and great customer service
London Guitar Studio has a very good selection of strings for classical guitar, I was able to order Knobloch Erithacus strings I was unable to source elsewhere. Unfortunately there was an issue with Royal Mail, and the strings didn't arrive. However when I contacted London Guitar Studio they sent out replacements immediately and without quibble. I can't fault the customer service, and will definitely use them again.
20. marts 2026
Besvarelse fra London Guitar Studio
We are very sorry about Royal Mail and the original order but if issues like this do occur then we appreciate that you got in contact so we could send the replacement. Sorry again and hope the Erithacus strings are working well for you, LGS.
Excellent fast service
17. april 2026
Besvarelse fra London Guitar Studio
That's great to hear, many thanks, LGS.
Great product
Great product, well packaged and delivered very quickly! Highly recommended.
15. april 2026
Besvarelse fra London Guitar Studio
That's great to hear, thanks so much for the kind review, LGS.
The usual speedy and excellent service…
The usual speedy and excellent service and response
7. april 2026
Besvarelse fra London Guitar Studio
That's great to hear, many thanks, LGS.
Great service
Next day delivery, amazing. Great service. Guitar arrived well packed and safe.
13. april 2026
Besvarelse fra London Guitar Studio
We do aim to get your guitar packed up and shipped out ASAP as we know how exciting it is for it to arrive quickly and ready to play! Many thanks for the kind review, LGS.
Besvarelse fra London Guitar Studio
That's brilliant, many thanks, LGS.
Prompt shipment
Prompt shipment, friendly and helpful advice if required. All very good. Highly recommended.
11. april 2026
Besvarelse fra London Guitar Studio
Thanks for the great review, we appreciate it, LGS.
Delivery
Ithinkthetrackingsystemdid,ntworkandalsoitwouldhavebeennicetosendmeatextmessagetomefromthecouriersayinghewasonhisway,ratherthanjustturninguponthedoorstep!!luckilyiwasin,ithinkyoucanimproveonyourdeliveryservice,apartfromthateverythingelsewasfine....jackHill..bye
.
10. april 2026
Besvarelse fra London Guitar Studio
We are sorry that the tracking didn't work - we have an option on our website to do a tracked 48 hour delivery for £4.95 and so we apologise if that didn't come through. Thank you for notifying us, we appreciate the feedback and we will look into it, LGS.
Easy and professional transaction
Easy to order and pay for.Goods met all expectations and delivered promptly.
8. april 2026
Besvarelse fra London Guitar Studio
We're so glad that it was easy to find and order what you wanted, many thanks for the kind review, LGS.
Besvarelse fra London Guitar Studio
That's great to hear, many thanks, LGS.
Superb quality goods and very efficient…
Superb quality goods and very efficient delivery.
As a classical guitarist, I will always use and recommend the London Guitar Studio.
6. april 2026
Besvarelse fra London Guitar Studio
That is brilliant to hear, many thanks for the feedback, we appreciate it, LGS.
fast reliable service.
8. april 2026
Besvarelse fra London Guitar Studio
Excellent, thanks for the feedback, LGS.
Service over and beyond the call of…
Service over and beyond the call of duty here and all done with a real 'e-smile'.
Many thanks indeed ! 😊
8. april 2026
Besvarelse fra London Guitar Studio
That's brilliant to hear! We do try and help out as much as we can and are always happy to speak over the phone or by email, whichever is preferred. Many thanks again, LGS.
Besvarelse fra London Guitar Studio
That's excellent to hear, many thanks, LGS.
The service was good but I particularly…
The service was good but I particularly wanted the Eschig edition
6. april 2026
Besvarelse fra London Guitar Studio
Thanks for the review, we appreciate the feedback, we have been in contact about which edition was sent out and hopefully we can rectify any issues. Thanks again, LGS.
Excellent Service
Easy to use website. Quick service parcel well wrapped, goods arrive in one piece on time and as per description.
Would I use again, you bet, would I visit the store for certain when next in London.
Tks
4. april 2026
Besvarelse fra London Guitar Studio
That's great to hear, thanks for the lovely review and we're glad everything arrived promptly and safely, hopefully see you at some point, LGS.
The quick and efficent service
2. april 2026
Besvarelse fra London Guitar Studio
That's great to hear, thanks for the kind review, LGS.
Look good have yet to try
1. april 2026
Besvarelse fra London Guitar Studio
Thanks for the review so far, hope it is all good when you try it out, LGS.
Serious Quality and Refund Issues with Camps Primera Negra A Guitar
I recently purchased a Camps Primera Negra A guitar (Serial No: 25198) from Stefi at LGS.
Unfortunately, the instrument arrived with multiple serious quality control issues and should never have been shipped in that condition. I returned the guitar on 30 March 2026, and it was signed for by Stefi. Obtaining a refund proved extremely difficult, and I ultimately had to escalate the matter by opening a PayPal dispute to resolve it. Throughout the process, Stefi was consistently obstructive and unhelpful.
I would strongly advise anyone considering a high-value purchase from LGS to exercise extreme caution, or to consider purchasing from alternative sellers.
15. marts 2026
Besvarelse fra London Guitar Studio
We are sorry that you had this experience when purchasing your new guitar. We do check guitars before they are sent out and we were not aware that this particular instrument had multiple serious quality control issues. We did, however, agree to refund you once the guitar was back in the shop, this is what we do with all our returns especially when the customer raises serious quality control issues as we then relay this to the manufacturer.
We have an extremely high number of customers who have purchased guitars and have been thoroughly satisfied with their guitars and the customer service as provided by Stefi. Obtaining the refund was never in question, we just needed the guitar to be on its way back to us for obvious reasons. Getting refunded once the goods have been returned is standard practice in retail.
We apologise if you found us obstructive, we are sorry for the upset it caused and hope that you will consider us again in future, LGS.
Neck dots!...
Good service and great guitar neck dots! But they took quite a while to arrive by 2nd class post.
11. februar 2026
Besvarelse fra London Guitar Studio
We're sorry the post is so rubbish at the moment, usually its quite good! Thanks for the kind review anyway, LGS.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.