Ordering paints from here one minute they come nicely boxed. Next time no box and graphics tape all over lid colour and bottom, causing the paint colour to no be known till lid is removed also damag... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered some Khadi paper for a workshop over a month before I needed it and it was dispatched with Riyal Mail after 2 days. After various texts from Royal Mail to inform me of delivery, it was not... Se mere
Virksomheden har svaret
I have been getting supplies from LGC since I was a student many years ago until last May when the Windsor framework kicked in and messed everything up. However the folks at LGC were able to find a w... Se mere
Came across this company when looking for some storage boxes got a great deal might of even been a pricing error as was alot cheaper then elsewhere however they did honor it and storage boxes where re... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
Kontaktoplysninger
16-18 Shelton Street, WC2H 9JL, London, Storbritannien
- 020 7759 4500
- customercare@londongraphics.co.uk
- www.londongraphics.co.uk
4,4
Fremragende
801 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality products at affordable prices…
Quality products at affordable prices delivered by a reliable and informative courier company.
Beautifully packed and ideal gift for a talented artist.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a kind review! Have a lovely rest of your week and we hope to see you shopping again with us soon :)
Best wishes
Heidi
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a kind review! Have a lovely rest of your week and we hope to see you shopping again with us soon :)
Best wishes
Heidi
Took my money never delivered, ignored my emails
I bought a notepad online in November, I got an email saying it was no longer in stock and would I be happy to wait 2 weeks or have a refund. I said I was happy to wait. A few weeks passed and nothing. So I emailed them and still no response. They have ignored the two emails I sent. So took my money and didn’t send me the item, not great stuff. It wasn’t high value but it would make me think again if I was ordering something expensive.
22. november 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Good Morning Leanne,
I am so sorry to hear about the experience you have had with us. Looking at our email records we are unable to find the email you sent to us regarding this issue.
I can see from our records however you were refunded in full on December 18th and left a voicemail letting you know this had been done. Your refund receipt has also been emailed to you with the date of the refund.
During the Christmas period we do experience supplier delays and I am sorry we were not able to provide you with the product in a timely manner.
Please get in touch with us at info@londongraphics.co.uk and we will be able to assist you further. We appreciate your feedback and understanding.
Best wishes
London Graphic Centre
Stickers
I bought stickers from them for a project. Delivery was as quick as they possibly can (during holidays) and products are as advertised. I saw that they’ve got a whole selection of pens and other supplies. Their store appears worth a visit
21. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a kind review! Have a lovely rest of your week and we hope to see you shopping again with us soon :)
Best wishes
Heidi
A3 foldersExcellent materials swift delivery
Excellent materials swift delivery
26. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Happy New Year and see you in 2025!
LGC
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Happy New Year and see you in 2025!
LGC
Excellent products delivery and service
Excellent products delivery and service
17. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Happy New Year and see you in 2025!
LGC
Non-existent customer service
I was excited to find this, as I need somewhere to get art supplies and was impressed with the range. I signed up and was promised a 10% discount. When I applied this code at checkout, I was told it was not valid. I was also given another code giving me free shipping as I spent more than £30. When I applied this code at checkout, I was told it was not valid.
And so, as a brand new customer who 'signed up', I had no 10% off, and having spend considerably more than £30 I still had to pay for delivery.
I emailed to ask if my payment could be amended accordingly, and no one even had the courtesy to acknowledge my message.
This is such disappointing customer service that I shall not be returning.
16. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Good Morning Leanne,
I am so sorry to hear about the experience you have had with us. Looking at our email records we are unable to find the email you sent to us regarding you discount code issue however I can explain why these codes did not work for you.
It is outlined in our T&Cs for our discount codes that only one can be applied to each order however the free delivery code would remain valid for your next order if you used the NEW10 discount and vice versa. I am so sorry for any disappointment caused by the terms of these promotions and we of course apologise that we were not able to assist you further in this matter at the time of the issue.
If you can email info@londongraphics.co.uk with your order number on this occasion we will be able to honour whichever code was not applied. We really appreciate your feedback and will we be taking it on board.
Have a lovely Christmas - LGC
Very good service
Very good service. There was a small error with postage being missed from my order, which was refunded immediately I notified them. Very satisfied.
23. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Merry Christmas and a Happy New Year!
LGC
Excellent service.
Clear, easy to use website, and well packaged goods delivered quickly.
18. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you for such a lovely review :) We really appreciate it!
Have a Merry Christmas and a Happy New Year!
LGC
Excellent service! & quick delivery
Transactions was quick and easy
Delivery was ,on time and the items came well wrapped and in perfect order, i will definitely be ordering from your shop again! It was quick delivery and hassle free,Thanks
20. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Merry Christmas and a Happy New Year!
LGC
Great!
Always an easy shopping experience with London Graphic Centre. Easy to use website, plenty of choice and delivery quick with excellent packaging. This is still the place that I go for for all my arty needs. Thank you!
19. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you for such a lovely review :) We really appreciate it!
Have a Merry Christmas and a Happy New Year!
LGC
London Graphic Centre has always been…
London Graphic Centre has always been very reliable and helpful. My go-to place for many years for graphic materials, gifts and inspiration.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Merry Christmas and a Happy New Year!
LGC
Really poor service
Really poor service. Really disappointing communication.
18. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Good Morning
I'm sincerely sorry for the experience you've had with us. We've encountered some delays, and I deeply regret the inconvenience this has caused you.
As soon as I receive your order details, I'll make every effort to resolve this matter and improve your experience. Please feel free to contact us at info@londongraphics.co.uk, and we'll address the issue promptly.
Once again, I apologise for the service you've received. I hope we can take steps to rectify this situation for you.
Best regards,
Heidi
Wonderful shop
Wonderful shop, and great service. All great. Many thanks 😊
11. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you for such a lovely review :) We really appreciate it!
Have a Merry Christmas and a Happy New Year!
LGC
Very good value
Wide range of art stuff at excellent prices. Fast, friendly service. Will definitely look there first next time I need something.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Merry Christmas and a Happy New Year!
LGC
Artists apron a quality product
Artists apron a quality product with a good number of pockets. Just what my son wants for Christmas
13. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Merry Christmas and a Happy New Year!
LGC
Fast delivery
Fast delivery, well packaged and quality items. I was very happy with this.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you for such a lovely review :) We really appreciate it!
Have a Merry Christmas and a Happy New Year!
LGC
Great price and a speedy delivery-will…
Great price and a speedy delivery-will be using again
5. december 2024
Uopfordret anmeldelse
Besvarelse fra London Graphic Centre
Thank you for such a lovely review :) We really appreciate it!
Have a Merry Christmas and a Happy New Year!
LGC
Besvarelse fra London Graphic Centre
Thank you so much for taking the time to leave us such a positive review. We really appreciate it :-)
Have a Merry Christmas and a Happy New Year!
LGC
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