Hi, I reached out to Lloyd Latchford for assistance after there was a change in my car lease arrangements. I needed a letter on my claims history which Janis J provided for me by return. This was e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great customer service from William. I called up to make a change to the car insurance policy (change of registration number). After a quick security check William confirmed the change was made wi... Se mere
Virksomheden har svaret
I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure... Se mere
Virksomheden har svaret
Aaron Figgett was unbelievably helpful throughout this process. Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it. Al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are Lloyd Latchford, an award-winning Insurance broker, Third Party Administrator and Delegated Underwriter, with over 40 years of successful trading history. We manage more than 12,000 policies a month, including car, driving instructor, commercial, and home insurance. As part of Atlanta Group, we have access to some of the best people, systems, and pricing capability within the industry and are continuing to grow.
Kontaktoplysninger
Artisan, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4JX , Storbritannien
- +441844275555
- customerservice@lloydlatchford.co.uk
- www.lloydlatchfordgroup.co.uk
4,9
Fremragende
307 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
William excellent customer service
William was so helpful with query and promised to follow up the call with an email that I received immediately. Thank you!
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon,
We're happy to hear that the assistance provided by William was helpful and the follow-up email was promptly received. Thank you for sharing your positive experience with us.
Have a super week
Lewis - Lloyd Latchford
Really good customer service
Really good customer service
Both times I have spoken with someone, they have been really supportive and helpful.
Wait time were really short on both occasions.
My query was resolved quickly and efficiently.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon,
We're happy to hear that you received supportive and helpful customer service. We appreciate your feedback regarding the short wait times and efficient query resolution. Thank you.
Have a super week
Lewis - Lloyd Latchford
Excellent service
Lauren at Lloyd Latchford was extremely pleasant and very helpful. It's an absolute pleasure to talk to someone that I can understand.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon Kevin,
We're happy to hear that you found Lauren to be pleasant and helpful! We appreciate you mentioning the clear communication. Thank you for your positive feedback.
Have a super weekend
Lewis - Lloyd Latchford
Timely responses and excellent Service
Timely responses and excellent Service. Emma's assistance was faultless.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Steve,
We appreciate your positive feedback and are so glad you were pleased with the prompt responses and wonderful support you received from Emma.
Have a super weekend
Lewis - Lloyd Latchford
Ella helped me tweak my policy…
Ella helped me tweak my policy documents. Very easy going back and forth a few times via email. So far so good.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon Cat,
We're happy to hear that you had a positive experience while updating your policy documents with Ella. We appreciate you sharing your feedback and are here for any future needs.
Have a super day
Lewis - Lloyd Latchford
Fantastic customer service
Emma was superb...very knowledgeable clear communication and just 4 mins the addition of my spouse to the policy was done and sent over to me ...absolutely amazinggggggg.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon Nitin,
We're happy to hear that adding your spouse to your policy was handled so efficiently by Emma and that the communication was clear. Thank you for your amazing feedback. We will ensure this is passed onto Emma.
Have a super day
Lewis - Lloyd Latchford
Paul Fairweather helped me with my…
Paul Fairweather helped me with my insurance cert request, and he was superb - clear, informative, efficient, sorted out my prob within a couple of minutes.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon Jia,
We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad Paul could resolve your insurance certificate request quickly and efficiently.
Have a super day
Lewis - Lloyd Latchford
Lauren was fantastic to make a change…
Lauren was fantastic to make a change to my wife's cover. Quick, efficient, and very polite.
Many thanks
Andy
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Andy,
We're happy to hear that the change to the cover was handled quickly and efficiently by Lauren. We appreciate you taking the time to share your positive experience.
Have a super week
Lewis - Lloyd Latchford
Besvarelse fra Lloyd Latchford Group
Good afternoon Angelica,
Thank you for taking the time to provide your 5 star review. We look forward to helping you again next time.
Have a super weekend
Lewis - Lloyd Latchford
Steven Dziewialtowski review on Lauren
The representative Lauren was extremely professional, co-operative and patient with the various questions i had regarding my insurance. She dealt with my queries extremely efficiently.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Steven,
We're happy to hear that you had such a positive experience. We appreciate you mentioning how professional, cooperative, and patient Lauren was while efficiently addressing your insurance questions. Thanks for your feedback.
Have a super weekend
Lewis - Lloyd Latchford
Had the pleasure of speaking with Lauren
Had the pleasure of speaking with Lauren - she was very patient and resolved my issue really quickly.
Great asset
Thanks for your help today
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Gareth,
We're happy to hear that the issue was resolved quickly by Lauren. We appreciate you taking the time to share your positive experience. We will ensure it is passed on to Lauren.
Have a super weekend
Lewis - Lloyd Latchford
Messaged Emma
Messaged Emma, prompt reply and happy with the outcome,
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon,
We're happy to hear that you received a prompt reply and are satisfied with the result. Thank you for your positive feedback about the support you received from Emma,
Have a super day
Lewis - Lloyd Latchford
Paul Fairweather
I spoke to the agent who dealt with my request promptly by changing my details whilst on the call and amended policy was received in less than 5 minutes from hanging up the call
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning,
We're happy to hear that your details were promptly updated during the call and that you quickly received the amended documents. Thank you for your positive feedback.
Have a super day
Lewis - Lloyd Latchford
Fantastic Group of People
Lloyd Latchford are a fantastic group to deal with. We do sometimes ask for tasks to be completed faster than the expected setup time, and the whole team at Lloyd Latchford make it their mission to surpass expectations.
I recently had to phone regarding an issue, and Janis Jandavs was most helpful on the phone in place of Cameron James (who himself is the most amazing rep ever!).
Easy group to work with, and nothing is ever too much bother. Keep up the good work!
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Adam,
We appreciate your positive feedback. We're happy to hear that our team consistently meets your needs and surpasses expectations, even with urgent requests. It's great to know that our helpful support made a difference. Thanks for sharing your experience. We will ensure your comments are passed onto Janis and Cameron.
Have a super week
Lewis - Lloyd Latchford
Great experience
Great experience, friendly, really quick and knowledgeable - thank you so much for helping Paul Fairweather, really appreciated.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon,
Thank you so much for taking the time to provide your 5 star review about the service you received from Paul. We will ensure this is passed on.
Have a super weekend,
Lewis - Lloyd Latchford
Amelia Drummond was very good
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon Josh,
Thank you so much for taking the time to provide your 5 star review about the service you received from Amelia. We will ensure this is passed on.
Have a super day,
Lewis - Lloyd Latchford
First Class experience
First Class experience, Emma was fantastic. Thank you
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon,
Thank you so much for taking the time to provide your 5 star review about the service you received from Emma. We will ensure this is passed on.
Have a super day,
Lewis - Paymentshield
I called and spoke with Paul…
I called and spoke with Paul Fairweather and he was great! Listened to my query, gave me confidence it would be actioned and followed through on his commitment to complete the change quickly and seamlessly - 5star service!!!!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Gary,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback, and we're so glad that the support provided by Paul gave you confidence and met your needs effectively.
Have a super weekend,
Lewis - Lloyd Latchford
Really good to deal with and you get to…
Really good to deal with and you get to deal with a real person
At the end of the lease they provided confirmation of No Claims quickly and efficiently.
Thank you Ella.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good morning Jon,
We're happy to hear that you had a positive experience and appreciate the quick and efficient confirmation of No Claims at the end of the lease. Thank you for your feedback.
Have a super day,
Lewis - Lloyd Latchford
Very helpful with my queries
A big thank you to William. Very helpful with my queries and I am very happy with the service.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lloyd Latchford Group
Good afternoon Shawn,
We're happy to hear that you received helpful support service from William. Thank you for sharing your positive experience with us. We will ensure this is passed on to William.
Have a super day,
Lewis - Lloyd Latchford
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.