Best customer support I have ever seen in my life. I had a faulty right ear tip on a pair of Tanchjim Noras I ordered recently, and they sent me a new ear piece immediately after I sent proof of the d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought 2 pears of iem's and the cheaper one gave up working 2 weaks after I got it and communicating with the support was a pain. I live in Hungary and te replys was 1-3 day's. The more expensive ie... Se mere
Virksomheden har svaret
Packaging and shipping are excellent. The headphones are good, but given the price, I wouldn't recommend them—though those who choose them will do so even without my recommendation.
Sent my item quickly even though the store page said "pre-order". Kiwi Ears quintet is amazing, way better than the 7hz Timeless they are replacing. Linsoul customer support is great, didn't need it f... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Linsoul Audio Provide You With the Best Experience of Portable Hi-Fi Music - Headphones & Earphone In-Ear Monitor Custom IEM
Kontaktoplysninger
3,7
Middel
207 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Linsoul
Hi there，
We hope for your understanding that we will respond to you in English, as we wish to avoid any inaccuracies from translation.
Thank you very much for your kind feedback! We’re glad to hear that you were satisfied.
We truly appreciate your support and look forward to serving you again in the future!
happy with it make the job
9. februar 2026
Besvarelse fra Linsoul
Hi there，
Thank you very much for your kind feedback! We’re glad to hear that you were satisfied.
We truly appreciate your support and look forward to serving you again in the future!
GREAT!
Well honestly they have so many options to choose from. Their promos and discounts really help when it comes to ordering. Shipping was fast and I received my product in perfect condition.
9. februar 2026
Besvarelse fra Linsoul
Hi there，
Thank you so much for taking the time to leave such a wonderful review!
We’re really happy you had a great shopping experience with us.
We’ll keep working hard to offer more choices, better deals and fast, safe delivery for you.
Hope to see you again soon!
Fast and reliable
9. februar 2026
Besvarelse fra Linsoul
Hi there，
Thank you very much for your kind feedback! We’re really happy you had a great shopping experience with us.
We truly appreciate your support and look forward to serving you again in the future!
Besvarelse fra Linsoul
Hi there，
Thank you very much for your kind feedback! We’re really happy you had a great shopping experience with us.
We truly appreciate your support and look forward to serving you again in the future!
Over all good
13. januar 2026
The iem's are great
The iem's are great. They fit good, the sound is nice. BUT. I live in Denmark and they used DAO for delivery, and they are not delivering to my address, would be great if they used different courier in Denmark.
13. januar 2026
Free shipping and good quality
Honestly I had no problems with it even though it came from the us, and I'm in Europe.
8. januar 2026
Great experience and customer support…
Great experience and customer support they were very helpful and very fast to respond
8. januar 2026
Good service overall
Good service overall, but there is 1 remark, when shipping goods to the Netherlands, the destination partner is GOFO(not always). This company while cheap to use, is known in public reviews for dropping boxes in front of the door and leaving. The box afterwards can be stolen/lost. I was very nervous, but lucky, received the goods.
8. januar 2026
Died next day
It arrived nicely, but the right side of the product died the next day, didn't worth it for the price of it breaks this fast from literally nothing
21. januar 2026
Besvarelse fra Linsoul
Hi there,
We would like to apologize for the unpleasant shopping experience you’ve had this time.
After following up on your case, we have successfully applied for a replacement right earpiece for you. Please rest assured that we will arrange the shipment as scheduled.
Once the package has been shipped out, we will send you the tracking number via email. You can track the shipment and delivery status through the email notification.
We truly appreciate your patience. Sorry again for the trouble this has caused you.
Easy to purchase products from and so…
Easy to purchase products from and so far, great experience with the Moondrop Rays!
8. januar 2026
A la hora de comprar la experiencia fue…
A la hora de comprar la experiencia fue excelente desde elegir lo que me hacía falta hasta pagar.
8. januar 2026
Fast efficient and accurate tracking !
8. januar 2026
Besvarelse fra Linsoul
Hi there，
We apologize for keeping you waiting.
We’ve received an update that your parcel arrived at the shipping hub on 2026-01-19 and is awaiting collection by the carrier.
Due to extreme strong winds in your area, local delivery services have been temporarily suspended. Deliveries will resume as soon as weather conditions improve and safety risks are eliminated.
We kindly ask for your patience while waiting for further tracking updates, and we will continue to monitor the status of your parcel closely.
Thank you！
excellent service
excellent service, super good product selection, best prices on the market, fast shipping and reliable warranty. love ordering from linsoul, i always find something nice
8. januar 2026
orderd it did not fit in my controler…
orderd it did not fit in my controler oder a attachement pice did not work spent 50€ js do get head phone that dont work
8. januar 2026
Besvarelse fra Linsoul
Hi there，
We’re so sorry you’ve run into this issue! Could you let us know if the product works with any other devices?
We’ve already followed up with you via email, so please rest assured we’ll do our absolute best to help resolve this for you.
For any future issues, feel free to reach out to us at our support email: support@linsoul.com – we’re always here to help!
Best site for iems
Best site for iems basically has everything and free shipping
22. januar 2026
Uopfordret anmeldelse
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