The staff were really helpful in assessing our requirements for medical insurance to ensure we got the cover we wanted. Thank you for your patience
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We 3 operators helping us make some really good informed decisions around the crossover to another company - efficient and knowledgeable. And finally settling into another much more cost e... Se mere
I dealt with Life direct for both my home loan and life/income insurance over the last month and received exceptional service for both products. I dealt with Clinton Lawson and Meg Scotson for... Se mere
No following up details given, from your side neither the insurer side. I'm just waiting for any information to show up to understand even how is the process to claim for ex. Does the insur... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
LifeDirect was launched in 2005 as a way for Kiwis to compare and buy insurance from NZ’s largest insurers online. If you’re looking for insurance, head on over and start a free quote online to compare policies without hassle.
Kontaktoplysninger
1/10 Hutt Road, Petone, 5012, Wellington, New Zealand
- 0800 800 400
- team@lifedirect.co.nz
- www.lifedirect.co.nz
4,6
Fremragende
146 anmeldelser
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Feedback
Customer service was well executed and explained throughout the application process.
21. juli 2022
The team were helpful but the process…
The team were helpful but the process took too long
21. juli 2022
Thanks Tony M!
Just wanted to put in a good word for Tony McCombs, who was fantastically helpful in helping us update our insurance. I seemed to have a million questions, and he answered them all quickly and with great patience! Thanks heaps :-)
4. juli 2022
Rather than the quick and simple online…
Rather than the quick and simple online process I was expecting, the application required some back-and-forth phone calls and emails over a number of days. Otherwise, everything went smoothly.
20. juni 2022
Very easy process
Very easy process, Tony McCombs helped us upgrade our policy which was straightforward and hassle fere.
11. juni 2022
Great service and support
I've been with Life Direct for many years. Tony did an amazing job helping me get the best outcome for some new cover I applied for. Thank you so much Tony!
9. juni 2022
Excellent service
9. juni 2022
I found the website easy to navigate…
I found the website easy to navigate and the outcomes and contact people were polite and efficient to deal with.
1. juni 2022
Excellent Service
Excellent Service. Quick and efficient with excellent communication. Bruno has great customer service stills and applies a level of attention to detail.
LifeDirect - highly recommended!
31. maj 2022
I’m so glad that we had Amy Webster as…
I’m so glad that we had Amy Webster as our customer contact. She followed up through all steps. Even if we had issues with Mays outcome. She still kept us informed.
Was probably the only reason why I went with a policy. Thank you Amy Webster..
28. maj 2022
Great Service
Bruno made the whole process easy, set up meetings to talk me through the application and went to great lengths to make sure I understood everything and was comfortable.
24. maj 2022
Life Direct did a great service in…
Life Direct did a great service in setting up my life cover. Very efficient and good communication. Highly recommend them.
24. maj 2022
No worries at all
No worries at all, Tony was particularly helpful in getting all the hard work done. Insurance is just not the most exciting or quickest of things.
13. maj 2022
Communication was 10/10
Communication was 10/10, I am use to chasing updates however I was kept informed throughout.
12. maj 2022
Service Received - Caleb Hill
I requested an increase in life cover from Cigna. I dealt with Caleb Hill and his service was excellent. He kept in touch via email and phone calls, I was updated with each step of the process. I am very happy with the service received.
2. maj 2022
Fast service and very good at…
Fast service and very good at contacting me to let me know what was happening and letting me know how it was progressing
23. april 2022
Awesome Support
Amy, understood my request and made changes as requested and made the process so simple and easy. Thank you team LifeDirect.
23. april 2022
Happy so far
I have no negative things to say about life direct I am very pleased with the service received and I am confident staying with them.
21. april 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.