The personal touch made this company stand out to me so I ordered again from them. The communication from the company was 1st class. Delivery service no problems . The item I choose was out of stock b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought bike 'remotely' by email/phone for payment and pickup at Cheltenham branch and it was dealt with extremely efficiently, including using their carpark in town for my quick stop. First ride of th... Se mere
I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found... Se mere
Great experience from this company cant recommend enough. I purchased the wrong bike online, phoned their customer service line and they amended my order within seconds. I then collected the bike next... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Skrevet af virksomheden
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Kontaktoplysninger
27 Pittville Street, GL52 2LN, Cheltenham, Gloucestershire, Storbritannien
- 01242 251505
4,9
Fremragende
144 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great range and great service
Great choice, prompt delivery and good, personal customer service on the phone and by email.
3. september 2022
Delivery was on time and bike was…
Delivery was on time and bike was delivered well assembled.
19. august 2022
Local stock out of date
The local store stock wasn't completely up to date and I received the item significantly later than predicted. However the store staff was effective finding an option and changing the delivery circumstances.
10. august 2022
Fantastic service from dispatch to assembly
So quick to dispatch
So quick and thorough in helping with post delivery assembly. Can’t recommend highly enough!
9. august 2022
Very good service.
Very good service.. friendly and very efficient.. bike was ready and built very well and ahead of schedule..a
Collection of the bike was pleasant and staff was very friendly and fully explained everything .. certainly went above and beyond and would recommend to anyone. Cheltenham store ..
11. juli 2022
Leisure Lakes are good
Leisure Lakes are good to deal with, very knowledgable and quick on delivery. I would have given 5 stars, but my promise of a 2pm delivery was in fact 4:30pm
4. juli 2022
Excellent customer service
Problem with postage. But handled and resolved with excellent customer service!
25. juni 2022
Top service
Great communication, helpful staff. Bike hand delivered to my door. Spot on service.
22. juni 2022
Another great bike delivered from the…
Another great bike delivered from the team. Thanks for the quick service.
22. maj 2022
The 2nd time I have purchased a hybrid…
The 2nd time I have purchased a hybrid Cube from Leisure Lakes Bikes. Once again a great speedy service from the local Cheltenham store. What can I say other than super happy again 😁
1. maj 2022
The staff are really helpful,
The staff are really helpful, it’s good to talk to someone who understands what you what/need from a cyclists perspective and has a real depth of knowledge.
20. april 2022
Always get excellent knowledgeable…
Always get excellent knowledgeable service from the team at Cheltenham.
27. marts 2022
Great service from helpful…
Great service from helpful knowledgeable team. When bike arrived a 10% discount had been applied to bikes, they deducted this without any issue. Will shop again
13. marts 2022
First class service
First class service, with a large variety of bikes. Would highly recommend
12. marts 2022
I think now is the time to tell you…
Pete, I think now is the time to tell you guys of my experience dealing with LeisureLakesBikes Cheltenham. Quite frankly, I think you have been fantastic.
It started slow when we had the news of price increases and delays but the way you dealt with the issues was outstanding. I was so impressed with the way you came up with different options and now I have a bike that is, one could argue, better than the one off the shelf!
I must give special praise to you and particularly Matt who has been really helpful, quick to respond to my questions and such a nice guy to work with. Jon has been brilliant too and the way he helped me with my shoe queries today deserves a special thank you.
You have a great team and you all have made me feel like a valued customer. You treated me like an individual and not just another number - it's really refreshing to experience service like yours.
6. marts 2022
Uopfordret anmeldelse
They are helpful
They are helpful, have great knowledge and will always provide great advice. Would highly recommend you visit them as the first shop to go to.
5. marts 2022
Service was very good
27. januar 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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