No tracking. Have yet to hear anything about my order all I know is o have been charged. I’m starting to question the legitimacy of this website
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got the original jacket I ordered, unfortunately it was too small- my mistake. Leather jacketz customer service replied to my email very quickly and handled the situation. The size up is on its way an... Se mere
David was very understanding about my payment conundrum and held the order open till the payment cleared. I'm very excited to own this coat, and if the quality of the coat reflects how helpful David w... Se mere
I was provided with excellent customer service by Ethan Bruce. The jacket I ordered looked exactly like I wanted. I have read reviews from other sites stating the product had a strong petroleum odor... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are thrilled to share that we provide our esteemed customers with nothing but the best products and unparalleled customer service. At our company, customer satisfaction is our topmost priority, and we strive to go above and beyond to meet your expectations. When it comes to our products, we meticulously select and curate a wide range of offerings to ensure that they are of the highest quality. From cutting-edge technology to stylish fashion choices, we have carefully sourced products that cater to diverse needs and preferences. We understand that our customers deserve nothing less than excellence, and we are committed to delivering just that. However, our dedication to customer satisfaction doesn't stop at providing top-notch products. We firmly believe that exceptional customer service is the cornerstone of any successful business. Our team of dedicated professionals is trained to offer personalized assistance, address your inquiries promptly, and provide reliable solutions to any issues you may encounter. We are here to guide you through your purchase journey and ensure that you have a seamless and pleasant experience with us.
Kontaktoplysninger
3,1
Middel
67 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had excellent service from this…
I had excellent service from this company of Leatherjacketz and David was definitely a great representative & responded quickly to my email. I am happy to say I will do business with this company again.
Thank you for such good communication and service.
3. december 2023
Uopfordret anmeldelse
this company needs to have a tracking…
this company needs to have a tracking number when you place your order. To know when your package is going to be delivery. so, the customer can be aware. I order a jacket for my husband on 11-16-2023. and still haven't receive anything yet? And it's already been 21 days and still waiting???!!!!!!
3. december 2023
Uopfordret anmeldelse
Resolution to a return
Ethan Bruce was extremely responsive in my request to complete a partial return. While I was not able to get a full refund due to international shipping, I am very satisfied with the resolution. Thanks Ethan!
29. november 2023
Uopfordret anmeldelse
Customer service!
Customer service!
While I wasn’t initially happy with my jackets. Henry did everything possible to make me a satisfied customer, he went above and beyond!
17. november 2023
Uopfordret anmeldelse
This retailer delivers BAD FRAUDULENT…
This retailer delivers BAD FRAUDULENT CUSTOMER SERVICE!!!!! They lie and say what they think the customer wants to hear but this company Never Delivers on What They Say!!!!!! Please DON’T EVER BUY FROM THEM!!!!!!!!
Do Not Buy from this company!!!
I NEVER RECEIVED THE REPLACEMENT JACKET!!!!
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra Leatherjacketz
Hi Griffin,
We apologize that we fell short of your expectations. Our team is genuinely sorry for the inconvenience you faced, and we take full responsibility for our mistake. Your feedback is valuable, and we appreciate your understanding that process issues shouldn't be your concern. We hope your package arrived, and if you need assistance, please reach out to our customer support email or contact number.
TEAM LJZ
Réactif lorsque l'on pose des questions…
Réactif lorsque l'on pose des questions et aimable.
21. oktober 2023
Uopfordret anmeldelse
Ethan Bruce was great resolving the…
Ethan Bruce was great resolving the issue
8. november 2023
Uopfordret anmeldelse
Great customer service
Great customer service! Effective communication products top notch!
Ethan Bruce very helpful in getting the item delivered on time.
2. november 2023
Uopfordret anmeldelse
Puscifer jacket just arrived
Puscifer jacket just arrived. The look of is wonderful. The jacket seem to be genuine leather. I could not be any happier with this. Thank you Ethan Bruce for all of your assistance
3. november 2023
Uopfordret anmeldelse
RED FLAG! This company has to be either a total…
This company has to be either a total fraud or just the worst company in the entire world. Ordered a Jacket and it’s been over a week. Haven’t received the product nor any update on when or where the product will be delivered. Every time I try to track it. It just says my order is still PROCESSING. Be aware guys. And will not answer phone or respond to email.
24. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Leatherjacketz
Hi Zachery,
We sincerely apologize if you encountered difficulties reaching us. Your feedback is valuable, and we appreciate your understanding that process issues shouldn't be your concern. We hope your package arrived, and if you need assistance, please reach out to our customer support email or contact number. Moreover, Our team strives to respond promptly to every email, but the current influx has posed challenges. Rest assured, we'll get back to you shortly and investigate any potential technical issues with our calling line.
TEAM LJZ
They answered all questions about my…
They answered all questions about my order and were very professional on the phone and nice to me.
4. oktober 2023
Uopfordret anmeldelse
Jacob's the GOAT
Jacob help was a tremendous asset to my pockets. Lol You need more people like him. So do I for that matter. Thanks, Jacob.
22. september 2023
Uopfordret anmeldelse
They don’t do full refunds
They claim they do returns on website but actually only offer a 30% refund, buyer beware
23. juli 2023
Uopfordret anmeldelse
Besvarelse fra Leatherjacketz
Dear Customer,
We are really sorry for any inconvenience caused to you. Kindly let us know the issue you have with the product and we will surely assist with your return.
Thank You
great customer service
great customer service, responds to emails in a timely manner
24. juli 2023
Uopfordret anmeldelse
Vicious, Evil Company
I paid $139 for “Dick Tracy Warren Beatty Yellow Coat.” They sent me a very thick coat that was midway between brown and very very dark orange. Doesn’t look even vaguely like either of the two pictures on their product page. I asked to return the item, offering to pay all shipping costs myself, sending them a very clear and brightly lit picture along with my original return request, showing the coat beside a plastic yellow duck to demonstrate how far the coat’s color was from “yellow.” First they made me send them a second batch of multiple photos. Then they refused to allow me to return the product for a refund, claiming, literally, “we can confirm that the color is the same as shown as our website” and offering me a $20 “partial refund” instead. The email they sent me was highly condescending and talked about lighting conditions affecting perception, which was ridiculous, since not only did I take pains to include an actually yellow object (very similar in color to the actually yellow coat shown in the movie stills on their product page) beside their ugly brown-orange coat, I also took all the pictures at noon in full sunlight on a very clear day, and made sure to avoid capturing any shadows. It turns out that their company name is not registered with the state of New York (which is where they claim their physical address is) in the normal way, if at all, so even suing them in small claims court would be difficult if not impossible. Trust all the negative reviews and stay away from this evil company.
1. juni 2023
Uopfordret anmeldelse
Besvarelse fra Leatherjacketz
Dear Customer,
We are really sorry for any inconvenience caused to you. Kindly provide us with the details of your order and we will surely resolve this issue for you to make your experience better with us.
Thank You
I am satisfied with the very…
I am satisfied with the very professional customer service as well as my contacts John Marshall
24. maj 2023
Uopfordret anmeldelse
Excellent customer service
Excellent customer service received a full refund before I even returned the item
19. maj 2023
Uopfordret anmeldelse
5-star store
5-star store, service, transaction, communication, packaging & shipping!
15. maj 2023
Uopfordret anmeldelse
Costumer service was great
13. maj 2023
Uopfordret anmeldelse
Don't waste your money!
Don't waste your money!! Absolute rubbish received, nothing like the picture, not a genuine company.
9. maj 2023
Uopfordret anmeldelse
Besvarelse fra Leatherjacketz
Hi Orlagh,
We appreciate your feedback and apologize for any inconvenience you've experienced. At Leather Jacketz, we pride ourselves on our in-house production, crafting high-quality items from scratch using premium materials. It's important to note that we do not claim to sell authentic items directly from brands on our platform.
If you have further concerns or require additional assistance, please contact our customer support.
Team LJZ
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.