London Camera Exchange - Reading Anmeldelser 

235
TrustScore 5 ud af 5

4,8

7 Station Road, RG1 1LG Reading, Berkshire, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered a pair of binoculars online but wanted to arrange collection from a store by a friend as I didn't want to risk home delivery due to me being abroad. A phone call and all was sorted stress... Se mere

Bedømt til 5 ud af 5 stjerner

Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... Se mere

Bedømt til 5 ud af 5 stjerner

I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... Se mere

Bedømt til 5 ud af 5 stjerner

After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size requi... Se mere


Virksomhedsoplysninger

  1. Fotobutik
  2. Kikkertbutik
  3. Fotohandler

Skrevet af virksomheden

Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.


Kontaktoplysninger

  • 7 Station Road, RG1 1LG, Reading, Berkshire, Storbritannien

  • 01189592149

4,8

Fremragende

TrustScore 5 ud af 5

235 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 91 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(235)

2.604 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

My Insta 306 X3 arrived quickly

My Insta 306 X3 arrived quickly.
I would have give 5 stars but the micro SD card supplied as part of the bundle doesn’t have a fast enough write speed to support all the X3’s functionality E.g. HDR360 video @ 5.7k

26. oktober 2023
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service from LCE Reading. Prompt and professional response to queries via email. Online purchase was simple with item delivered efficiently and well protected.

2. november 2023
Bedømt til 5 ud af 5 stjerner

Outstanding advice and excellent customer service

it's not the cheapest camera shop around the corner, but the folks in the Reading branch give really great advice and the service goes beyond your imagination. so far I have not bought anything yet but the passion and knowledge for film and photography with these gentlemen is on another level. What I like the most is the honesty and they remember you when you walk through the door.

27. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Camera ordered online

I was looking for a particular digital camera and decided to check the LCE shop in central London. The shop assistant told me that the camera I was looking for is at their Reading branch and explained how I can make a purchase by calling the shop and getting a link via email. It was easy and fast. I am happy with my new camera. Thank you.

14. oktober 2023
Bedømt til 1 ud af 5 stjerner

Lack of communication

I called the Reading Branch to make sure they had the Nikon battery, which they did and told them the day I was going in to buy it.
Turned up on the day and was informed they didn't have any by a sarcastic slob of a salesman.

On returning home I was informed by email that they had the battery and some good person had put it by but didn't inform the rest of the staff. As it was a 2.5 hr round trip I wasn't going back so I asked if it could be posted and I would pay by card over the phone.
As it was they had some link which they sent me and I did it that way. I queried the posting charges which were removed and then received an email from Nikon with the price which was £5.00 less than LCE.This I
also queried and was informed that Head office would refund that.
The battery came and I am pleased with the outcome.

This maybe an isolated case as I have dealt with the Reading shop and found them ok, its just personalities.

Trouble is these days nobody carries any stock and expects you to order it over the internet thus closing our high streets and what little advice that can be given.

30. august 2023
London Camera Exchange - Reading-logo

Besvarelse fra London Camera Exchange - Reading

Dear Mr Fox,

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations on this occasion. We welcome negative feedback as well as positive so we can learn from them and provide better service.

We apologise for your recent experience at our Reading branch. It would appear that the staff member you spoke to on the phone had your best interest in mind when reserving the battery for you, unfortunately he didn't mention this to his colleague which resulted in the confusion.

I have forwarded your review to our Reading branch, where the Assistant Manager Adrian will contact you directly. We would love for you to return your business to the Reading branch where you have experienced great service in the past.

Your LCE Team

Bedømt til 5 ud af 5 stjerner

50 years of good service…

I have been using LCE now for over half a century, since I first began the hobby of photography. These days ordering from them on line remains as efficient and good value as it has been in their shops

14. august 2023

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