8am LawPay Anmeldelser 481

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love lawpay for our small firm. Running payments has never been easier. The process is quick and easy. When i make collection calls I can get the client on the phone, confirm their CC, and process a... Se mere

Bedømt til 1 ud af 5 stjerner

When a company debits $3,500 from my business checking account without email or explanation. Then a week of customer services emails back in forth while they "look into it." Nothing is resolved stil... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

LawPay has been a reliable and easy-to-use system for client billing and online payment processing. It makes sending payment links, tracking payments, and reconciling accounts simple and efficient. C... Se mere

Virksomhedsoplysninger

  1. Business to business-service

Om 8am LawPay

Skrevet af virksomheden

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Powerful legal payment management software

Skrevet af virksomheden

Simple online payments
For more than a decade, 8am LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

IOLTA Compliant

We guarantee your firm accepts payments in compliance with ABA and IOLTA

8am LawPay's easy-to-use online payment technology was developed just for lawyers. No debits are allowed from your IOLTA, at any time for any reason, guaranteed.

Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

481 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

We love LawPay's system

We love LawPay's system! We switched from Chase about a year ago and could not be more happy. Our account manager, Matt, was great and walked us through everything; not there is much to learn because it is a very easy system to use. I really like that clients have an option of paying with a bank account instead of a credit card ($2.00 fee instead of a percentage) and being able to send a payment link to clients instead of having to call them to process their payment. You can also have deposits made to the trust account or checking account with a simple click. You can access information in an instant with this system too. Finding a client's payment is super easy now. We would definitely recommend lawpay to any law office that want's to process credit cards but doesn't want to overpay and needs a simple system that makes their life easier.

16. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First

First, I have always had a great experience. Your team is extremely responsive and have answered my questions or found someone that can..every time,

The last I contacted you, the rep walked me thru the process and even took the time to call me in person when the online chat was getting to be a bit much.

He was cordial, intelligent and stayed with me until it was all resolved.

Thank you!

8. februar 2022
Bedømt til 5 ud af 5 stjerner

Dependable merchant services!

The merchant platform is very good. They have excellent customer service and, most importantly, they have the backs of their clients. My advice to LawPay is to get out of the arbitration business and just function as a pay portal. Otherwise, a good, solid merchant services.

6. februar 2022
Bedømt til 4 ud af 5 stjerner

Relatively easy setup and live…

Relatively easy setup and live competent support by real people not AI robots.
In a recent trend of waning customer service quality, LawPay goes out of its way to support client customers, incentivize and fix problems to keep clients happy. That's my observation so far in 2-mo timeframe - Thanks!

27. januar 2022
Bedømt til 1 ud af 5 stjerner

Absolutely the worst company in the…

Absolutely the worst company in the history of companies. If you are looking for a company that charges your card whenever they want, takes the side of the credit card payer, never answers questions and doesn’t understand what “cancel my services” means, then this piece of crap is perfect. Customer service rep was rude, spoke like he was god…dude you’re a service rep making crumbs…relax guy! I never leave bad reviews but this company deserves the worst review ever. Shameful company that’s out for the money no matter what. Doesn’t give a crap about their clients. SAVE YOURSELF THE HEARTACHE AND FIND ANOTHER PROCESSING COMPANY.

9. november 2021
Uopfordret anmeldelse
8am LawPay-logo

Besvarelse fra 8am LawPay

Thank you for providing feedback on your experience with LawPay. We understand that chargebacks/disputed payments are never a fun topic for anyone. We are an industry leader in chargeback assistance to our customers, and are so sorry to hear this was not met in your interaction with our team. We appreciate all feedback and will ensure we use this to better LawPay going forward.

Bedømt til 5 ud af 5 stjerner

Amazing Customer Service

Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!

5. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

THANK YOU!

I just want to say THANK YOU for your excellent service!

We signed up for LawPay in February of 2020 (before Covid) based on an ad one of my attorneys saw in The Colorado Lawyer (the official Colorado Bar Association monthly magazine).

Not all of our clients use this service, but a great many of them do.

We have found that using your service is fast, easy, and glitch-free, and signing up is one of the best things our firm has done to date!

Thank you so much for making this service available and for performing so well!

Mary Winston, Office Manager, Richmond Summit Law, LLC (Frisco, Colorado)

28. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An actual person answers the phone

I just called in to do my annual PCI compliance review. I dialed a the customer service number. A person picked up. Very friendly lady named Janelle. She fixed my issue right away. I am good for another year! This level of customer service is too rare in our world, so I wanted to post this review as a thank you! If you have a law practice, this should be your payment processor!

2. juli 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere