I spoke to Emma she was very friendly and efficient. Emma walked me through anything I needed explaining and it was a completely pain free experience. I have an extensively modified classic car and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I phoned Lancaster this morning for a quote and ended up buying insurance with them. The gentleman I spoke with was efficient and friendly and the quote was very acceptable. All dealt with quickly and... Se mere
Virksomheden har svaret
Dealing with Lancaster was easy, spoke with an agent who explained the insurance cover, all clear and easy to deal with. Insurance documents were emailed to me almost immediately. And the price was fa... Se mere
Virksomheden har svaret
Talking to a real person and being able to get through by phone quickly. Competitive premium with clear explanation on what is and what is not included
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Kontaktoplysninger
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Storbritannien
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Fremragende
31 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Website link did not work to renew…
Website link did not work to renew insurance. Efficient help once through on the phone renewal line.
28. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for sharing your experience with us.
It is wonderful to hear that our phone team was able to assist you quickly and sort out your policy once you were connected. We also really appreciate you letting us know about the issue you ran into on our website, as feedback like this helps us keep improving.
If you ever need any further support from us, please feel free to reach out.
Kind regards, Rachel @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is brilliant to hear that you had such a positive experience when interacting with our team.
If you ever need any assistance in the future, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
straightforward and satisfactory
easy and clear information with an experienced and relatable agent.
Not to mention a fantastic quote!
28. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that setting up your cover was so straightforward, that you had such a great conversation with a knowledgeable member of our team, and that you were so pleased with the value of your premium.
If you ever need any support going forward, we are always more than happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Always helpful
28. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that you consistently receive such a supportive experience whenever you reach out to our team.
If you ever require any assistance in the future, we are always more than happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Very helpful with all enquiries and…
Very helpful with all enquiries and good experience all round.
22. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that our team was able to answer all of your questions thoroughly and that your overall journey with us went so smoothly.
Should you need any further support in the future, please don't hesitate to reach back out.
Kind regards,
Vicky @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that you were so pleased with how our team looked after you today.
If you ever need a hand with anything else, please feel free to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that setting up your policy was so straightforward and that you secured fantastic value for your vehicle's cover.
If you ever need any support in the future, please feel free to get in touch.
Kind regards, Kirsty @ Lancaster Insurance Services
My 2 car insurances were due for…
My 2 car insurances were due for renewal, on contact by telephone I found the 2 telephone operators that dealt with my enquiry were polite and dealt with my renewals quickly. One other problem I experienced was it took a very long time before I was finally connected as there was a very long time listening to the recorded messages with the messages being repeated over with the same information.
26. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to leave us your feedback.
It is great to hear that both advisers you spoke with were courteous and handled your policy updates efficiently. We also completely understand how frustrating it can be to spend extended periods listening to automated announcements before reaching a team member.
If there is anything else we can help you with in the future, please feel free to get back in touch.
Kind regards,
Laura @ Lancaster Insurance Services
Lancaster Doing It Right.
Dealing with Lancaster was easy, spoke with an agent who explained the insurance cover, all clear and easy to deal with. Insurance documents were emailed to me almost immediately. And the price was favourable.
16. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear how straightforward you found setting up your policy, and that our advisor explained every detail clearly before sending your paperwork through straight away at a competitive cost.
Should you ever need a hand with anything else, we are always happy to support you.
Kind regards, Kirsty @ Lancaster Insurance Services
Used you for a number of years and not…
Used you for a number of years and not had a problem up to now
26. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that you have been with us for several years and that you are enjoying a smooth experience with your cover.
Should you ever require any support from our team, please feel free to contact us.
Kind regards, Kirsty @ Lancaster Insurance Services
Five star service
Member of the team gave me my options and explained it all very well. Was very thorough even though the whole process was quick. Very pleased with the service.
26. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to leave a review.
It is brilliant to hear that our advisor talked you through each of your choices clearly and provided such a comprehensive overview without taking up too much of your day.
If you ever need any further support, please feel free to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are delighted to hear that your experience went without a hitch and that you were completely satisfied with how everything was handled.
If you ever need any support from us, please feel free to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Debbie was exceptionally help full
Debbie was exceptionally help full. No long wait on the phone. Definitely strongly recommend.
18. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that our colleague looked after you so well, kept your wait time to a minimum, and left you feeling so confident in our service.
Please feel free to reach out if we can ever be of any further assistance.
Kind regards, Kirsty @ Lancaster Insurance Services
Just great in every way
22. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for leaving a review.
It is brilliant to hear that you had such a fantastic experience with us across the board.
Please reach out if you ever need a hand with anything else.
Kind regards, Kirsty @ Lancaster Insurance Services
Great and efficient service.
19. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is brilliant to hear that our team looked after you so promptly and provided such a seamless experience.
Please reach out if you ever need any further support from us.
Kind regards, Kirsty @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that you had such a positive experience over the phone and that our team looked after you so well.
Please get in touch if we can ever assist you with anything else.
Kind regards, Kirsty @ Lancaster Insurance Services
Quick and easy .
26. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
We are delighted that you found the entire process so straightforward and efficient from start to finish.
Please get in touch if there is anything else we can do to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for leaving a review.
It is brilliant to hear that our team member was so well-informed and dealt with your call without delay.
Please reach out if you ever require any further support.
Kind regards, Kirsty @ Lancaster Insurance Services
Besvarelse fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is great to hear that our colleague processed everything so efficiently and got your query sorted without keeping you waiting.
Please get in touch if we can be of any further help to you.
Kind regards, Kirsty @ Lancaster Insurance Services
Easy to follow calling instructions
Easy to follow calling instructions! Quick response to my phone call!
The staff member who answered was
Pleasent & very clear with his explanations about the policy i was renewing & costs! on which I made a small saving on!
25. september 2026
Besvarelse fra Lancaster Insurance Services
Thank you for leaving us a review.
It is great to hear that you got through to us so smoothly and that our colleague explained your renewal details and pricing in such a clear, straightforward manner—plus it is fantastic that your final cost came out a bit lower.
If you ever need a hand with anything else, please do reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.